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THE sQR TEAM
August 25, 2025

How to Use QR Codes for Concrete Countertop Installation Services to Enable Access

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Today’s competitive landscape means homeowners and commercial property managers expect seamless access to kitchen and bath renovation options. Concrete countertop installation services are under increasing pressure to keep pace with digital-savvy clients who want everything from design inspiration to cost estimates and scheduling, without the friction of traditional processes. Many providers still depend on analog approaches like printed brochures, repeated site visits, and manual quoting, which results in missed opportunities, slower cycle times, and prospects lost to faster competitors.

Missing out on high-value prospects is a real challenge, especially when those who express early interest remain anonymous, untracked, and unengaged. A walk-in who picks up a brochure, a neighbor who notices a job site sign, or a facilities manager who flips through a mailed catalog can be genuinely interested, yet leave no digital footprint. Without visibility into who is engaging with offline materials or visiting the showroom, service providers often do not know which buyers are considering their products until it is too late for timely outreach.

QR codes offer concrete countertop installation services a practical, modern way to connect interested buyers with digital resources, including interactive design galleries, cost calculators, and appointment scheduling tools. These codes reduce friction, improve measurement of conversion points, and accelerate the buying cycle with a simple scan. QR technology surfaces valuable engagement signals so every interaction, online or off, can be converted into an actionable lead that moves through a measurable, efficient funnel.

How to Achieve Frictionless Lead Capture and Customer Engagement in Concrete Countertop Installation Services Using QR Codes: A Step-by-Step Guide

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Too often, prospects with genuine interest in concrete countertop design walk away untracked, never entering the CRM or pipeline. Relying solely on paper forms or repeated follow-up calls introduces delays and allows competitors to engage first. QR codes bridge offline touchpoints and online engagement, enabling you to capture, qualify, and respond to leads in real time while reducing manual processes that frequently result in missed opportunities. A scan can instantly open a booking form, calculator, inspiration gallery, or chat, turning passive browsing into an immediate next step. See practical tactics in QR codes in marketing.

Design your QR program as an integrated system rather than a set of loose codes. Assign each code a clear purpose, destination, and measurement plan; then connect scan activity to automated workflows. This approach upgrades past analog processes: printed brochures become dynamic galleries with saved favorites; job site signs become geo-targeted lead capture points; trade show handouts become instant consultation bookings tied to staff follow-up. Platforms like Sona QR product overview make it simple to generate dynamic codes, centralize tracking, and sync scan activity with your CRM so your team can act on the warmest signals first.

  • Replace static paper catalogs with QR-enabled design portfolios: Prospects can instantly browse ideas and save selections. With dynamic links, their browsing activity is associated with the source asset, which enables timely and relevant follow-up.
  • Convert print ads, displays, and showroom signage into interactive lead magnets: Prompt a scan to request a quote or access material options. By capturing buyer signals at the first touch, installation services reduce the risk of lost or late outreach.
  • Assign unique QR codes to each marketing channel or event: Enable granular tracking of prospect journeys and ensure you do not miss high-value leads who previously stayed anonymous.

Modern QR platforms support code creation, journey tagging, and automated enrichment of CRM records, helping you move from manual to data-enabled engagement with minimal friction. They also allow you to update destinations without reprinting materials, which is critical when designs change, promotions rotate, or seasonal demand spikes.

Why Do QR Codes Matter for Concrete Countertop Installation Services?

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Concrete countertop installers know that prospects often research without reaching out directly, browsing displays at expos, handling distributor samples, or reading mailers, yet leaving no digital footprint for the sales team. The challenge is twofold: limited visibility into this anonymous traffic and the risk that promising leads never make it into nurturing campaigns or follow-up queues. QR codes break this cycle by making every flyer, sign, sample, and spec sheet interactive and measurable, as seen in Quikrete QR codes.

QR codes matter because they create immediate pathways to action. A homeowner ready to compare finishes can scan a code on a sample board and save preferred textures. A facilities manager can scan a code on a brochure to request a site visit window that fits building access requirements. A designer flipping through a lookbook can scan to download CAD details or request a wholesaler price list. Each of these moments converts curiosity into structured data and next steps.

  • Closing the gap between physical marketing and digital tracking: Prospects who interact with your touchpoints can signal intent via a quick scan that is attributed to a specific asset and location. This provides context to your team about where and how interest began.
  • Speeding up qualification and follow-up: QR codes connect to forms that capture information like project requirements, rough dimensions, or desired timeline. Instant data helps your team prioritize and engage before competitors reach the buyer.
  • Allowing dynamic content updates: With dynamic QR codes, you can shift offers or galleries on the fly without reprinting assets. Seasonal palettes, new finishes, or limited-time financing can be promoted quickly.
  • Providing granular analytics: See which marketing assets generate scans, which experiences drive form completions, and which lead to booked consultations. This line of sight helps optimize spend and focus outreach on the warmest leads.

For concrete countertop installation services, QR-enabled touchpoints transform every interaction into a potential data point. The result is higher conversion rates, faster response times, and improved marketing efficiency. Instead of guessing which print campaigns work, you can attribute performance, refine messaging, and scale investments that close more projects.

Common QR Code Formats for Concrete Countertop Installation Services Use Cases

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Missed or unqualified leads often stem from disconnected processes, for example paper sign-up sheets that get lost, sample boards that do not connect to follow-up, or understaffed showrooms that cannot capture interest during peak hours. Modern QR code formats help you close these gaps by matching the right destination to the right moment.

  • Web links: Direct scanners to curated landing pages such as design galleries, project walkthroughs, or before-and-after portfolios. These pages can include filtering by color, finish, edge profile, and maintenance level so shoppers self-educate and signal preferences.
  • Forms: Replace phone tag and paper sign-ups with instant data capture. Ask for key details like countertop dimensions, sink cutouts, preferred finishes, install address, and timeline. Pre-fill fields when possible to reduce friction, for example via Google Forms QR.
  • vCards: Make it effortless for prospects to save contact details for an estimator, project manager, or showroom coordinator. vCards help busy designers and property managers remember who to contact and reduce drop-off due to lost business cards.
  • SMS or Email: Pre-compose a message such as “I would like a concrete countertop estimate” with essential fields. This format is great for on-site signage, open houses, or trade show booths where speed matters and cellular connectivity is reliable; see QR to SMS.
  • Video: Link to short videos that explain pour and curing steps, showcase sealer performance, or demonstrate daily care. Video helps prospects visualize outcomes and reduces objections related to durability or maintenance.

With dynamic QR codes, you can update destinations, add UTM parameters, and track performance without replacing physical assets. For evergreen resources like maintenance instructions, static codes are sufficient and cost-effective. For campaigns, promotions, and rotating content, dynamic codes deliver far more flexibility and insight.

Where to Find Growth Opportunities

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Many promising leads are lost simply because marketing assets are not equipped to convert passive interest into actionable data. If visitors engage with your showroom, mailers, or job site yet never scan a code or leave a trace, opportunities vanish. Identify high-impact placements where a scan is natural and useful, then design a clear call to action.

Start with the materials and environments you already use. Showrooms, distributor locations, and trade shows draw concentrated attention from buyers and influencers. Job sites and vehicles reach neighborhood homeowners at the perfect moment of inspiration. Post-install materials engage happy customers when referrals are most likely. Each of these contexts can support a well-placed QR activation that turns interest into a recorded signal.

  • Sample displays and demo kitchens: Surface design preferences early by linking scans to personalized galleries or finish options. Shoppers can save favorites, and your team can follow up with specific samples rather than generic messages.
  • Direct mail brochures: Make print measurable by prompting recipients to explore trends, pricing tiers, or book a consultation. Use personalized URLs or codes by zip code to see where demand is strongest; learn more in direct mail.
  • Trade show and event material: Turn high-traffic booths and banners into digital intake forms that capture intent. Offer a design guide download or show special to boost scans and grow your list.
  • Job site signs: Reach local decision-makers who might otherwise stay anonymous. Offer a “scan to price your kitchen” calculator or referral discount for neighbors.
  • Product packaging or care kits: Ensure every completed installation opens the door to upsell or repeat business. Add QR codes to care guides that invite customers to register warranties or schedule a maintenance refresh.

Careful QR code placement ensures each touchpoint becomes a source of actionable insight, not just static promotion. Pair the placement with a compelling CTA and a destination that respects the user’s context: inspiration for early-stage moments, quoting for mid-funnel, and care resources for post-install relationships.

Use Cases for QR Codes in Concrete Countertop Installation Services

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Mapping a handful of targeted QR use cases to your buyer journey produces outsized returns. Start with the interactions that already happen frequently and add a scan that removes friction or provides richer information.

  • Design gallery access: Placed on sample boards, showroom entries, or distributor displays, QR codes give prospects a quick path to curated design sets and before-and-after images. Prospects can favorite looks, which creates engagement data that informs personalized follow-up and showroom prep.
  • Instant quote requests: At trade shows, open houses, or job site signs, QR codes can trigger a streamlined estimate form that captures key qualifying data and preferred contact channels. Automated responses can provide ballpark pricing and invite a showroom visit or video consult.
  • Maintenance and care guides: On finished installations or in post-install packets, QR codes deliver care instructions, sealer recommendations, and troubleshooting videos. This post-sale loop reduces churn, increases satisfaction, and opens opportunities for upsells like resealing packages or matching surfaces; see product packaging.

You can expand these into specialty workflows. For commercial projects, link to ADA compliance information, thickness specifications, and submittal packages. For design partners, offer a QR path to request samples, download CAD blocks, or book a lunch-and-learn. Each audience can receive a tailored destination that supports their role in the decision.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Each QR code scan is a signal that carries context: who scanned, where, when, and why. By deploying multiple QR codes across touchpoints, you can segment your audience automatically and use that data to fuel precise retargeting and follow-up. This transforms a flat mailing list into dynamic, intent-rich audiences that convert faster. For a tactical framework, see Sona’s playbook on intent-driven retargeting.

Start by matching codes to journey stages. Awareness codes on neighborhood signs and mailers identify early interest. Consideration codes on sample walls and spec sheets capture preferences and project details. Conversion codes on pricing sheets and limited-time offers accelerate bookings. Post-install codes on care guides and referral cards nurture loyalty and repeat business. The more specific the code’s purpose, the more specific your follow-up can be.

  • Create unique QR codes for each journey stage: Awareness, consideration, conversion, and post-install each deserve distinct destinations and tags. This prevents generic outreach that ignores a buyer’s readiness.
  • Tag audiences based on use case: Segment by action taken such as design exploration, quote request, showroom appointment, or warranty registration. Use these tags to personalize email and SMS messaging.
  • Track location, channel, and timing: Segment scans by event, store, neighborhood, weekday vs. weekend, or post-purchase. Time-of-day and context can inform when to send follow-ups and which offers resonate.
  • Feed segments into your CRM and ad platforms: Automatically sync scan data to HubSpot, Salesforce, and Meta Ads to trigger tailored sequences, custom audiences, and sales alerts. With Sona QR, each code becomes a smart entry point that enriches contact records with real behavior.

For this industry, audience distinctions often include homeowners vs. designers, retail customers vs. commercial property managers, and new prospects vs. post-install customers. Segmenting along these lines allows you to deliver specific value: finish selection guides to homeowners, CAD details to designers, and maintenance plans to commercial managers.

Integrating QR Codes into Your Multi-Channel Marketing Mix

A key frustration for many services is wasted ad spend and muddled customer journeys caused by a lack of integration across channels. QR codes act as the connective tissue, creating a consistent handoff from physical to digital and a data layer that clarifies what drives results. When every physical asset points to a coordinated set of destinations, you reduce friction and create measurable pathways that scale.

Think of QR codes as trackable links for the physical world. They allow you to test creative variations in print, prove ROI on event sponsorships, and connect foot traffic to online bookings. The payoff is twofold: less friction for buyers who want immediate answers and better visibility for marketers who need to know which investments generate pipeline.

  • Brochures and print collateral: Add QR codes to lookbooks, finish guides, and spec sheets to drive traffic to landing pages and booking forms. Track which designs and materials spark the most interest and tailor showroom displays accordingly.
  • Social media and UGC campaigns: Include QR codes on event signage or giveaway cards to encourage scanning, posting, and content submission. Incentivize before-and-after shares with a referral offer captured through a QR destination.
  • Direct mail: Transform mailers into a measurable funnel by linking to personalized offers or AR visualizers. Map scan metrics by route to guide your next drop and refine your targeting.
  • TV, digital signage, and video ads: Let viewers scan to view installation timelines, get a ballpark estimate, or book a consult. Reduce the gap between awareness and action, which is critical for impulse-driven interest; see digital signage.
  • Conferences, trade shows, and events: Place QR codes on booth signage, takeaway cards, and staff badges. Tag codes by day and location so you know which moments produced the most qualified interest and can follow up accordingly.

Centralized QR data offers a unified view of how and where prospects engage. With a platform like Sona QR, you can generate, manage, and monitor codes in one place; then sync performance data with your CRM and ad tools. This integration turns offline efforts into components of a cohesive digital strategy that prioritizes speed, relevance, and measurable outcomes.

Step-by-Step QR Campaign Execution Checklist

A well-run QR campaign begins with clear goals and a realistic plan for creative, placement, and measurement. The goal is not to place codes everywhere; the goal is to place the right code in the right place with the right call to action. Treat each code as a micro-campaign with an intended outcome and a method to capture and act on the signal.

Use the checklist below to launch and iterate. For most installers, a phased rollout works best: start with one or two high-impact placements like showroom displays and job site signs; then expand to direct mail, events, and post-install kits as you learn what works. Sona QR can support each step with dynamic code management, journey tagging, and CRM sync at sqr.me.

Step 1: Choose Your Use Case

  • Define your campaign goal: Decide whether you want to drive bookings, nurture design exploration, build a retargeting audience, or deliver post-install support. Goals help determine placement, messaging, and measurement.
  • Prioritize friction points: Start where you historically lose visibility, for example trade show walk-bys without form fills or mailers with no response mechanism.
  • Example: Deploy a “Book your countertop consultation” QR code at a spring home expo to capture buyers early and route them to a calendar embedded in your site.

Step 2: Pick a QR Code Type

  • Dynamic codes: Use for campaigns that require tracking, retargeting, and frequent updates. Dynamic codes allow you to change destinations and add UTM parameters without reprinting.
  • Static codes: Use for evergreen content like care guides and warranty registration. Static codes are simple, stable, and cost-effective.

Step 3: Design and Test the Code

  • Branding and CTA: Add your logo and colors, and surround the code with a clear frame. Include a benefit-driven CTA, for example “Scan to see finishes,” “Scan for a ballpark quote,” or “Scan to schedule install.”
  • Scannability: Test on multiple devices and distances. Avoid glare on laminated signs, use sufficient contrast, and size codes appropriately: at least 1 inch for handouts, 4 to 6 inches for signage viewed from a few feet away.
  • Landing page alignment: Ensure the destination is mobile-friendly, loads quickly, and reflects the promise in your CTA. Fewer fields and autofill options increase completion rates.

Step 4: Deploy Across High-Impact Channels

  • Placement strategy: Choose touchpoints with motivated audiences like showroom displays, distributor counters, trade show banners, neighborhood job site signs, and direct mailers.
  • Context matching: Pair inspiration and quoting codes with early and mid-funnel placements. Use care and warranty codes post-install to maintain engagement and generate referrals.
  • Staff enablement: Equip sales and installers with talking points to invite scans and explain the value, for example faster estimates or personalized design recommendations.

Step 5: Track and Optimize

  • Beyond scan counts: Track scan-to-lead rate, lead-to-appointment rate, and appointment-to-install close rate. Tie codes to revenue where possible.
  • A/B testing: Compare CTAs, visual frames, and landing page layouts. Test incentives like design guide downloads or limited-time pricing.
  • Iterate quickly: Use dynamic codes and Sona QR analytics to update underperforming assets, reallocate budget to top placements, and refine your next print run.

Tracking and Analytics: From Scan to Revenue

For many concrete countertop installation services, a persistent problem lies in incomplete visibility from initial interest to final sale. Without unified tracking, it is nearly impossible to know which marketing touchpoints generate real pipeline or revenue, which leads to inconsistent messaging and suboptimal budget allocation. Modern platforms solve this by connecting the scan to downstream behaviors and surfacing insights your team can act on.

Tracking should capture more than a tally of scans. The right setup records context, attributes actions, and ties engagement to contacts in your CRM. With dynamic QR codes, UTM parameters, and integrations, you can see which direct mail route, job site sign, or booth banner drove a consult request. You can enrich contact records with the design set viewed, the finish selected, and the time between scan and booking. This level of detail informs who is ready for a proposal versus who needs more education.

  • Record every scan with context: Log location, device type, timestamp, creative variant, and placement. This helps you identify high-performing environments and avoid low-yield placements.
  • Attribute downstream actions: Connect quote requests, calendar bookings, showroom visits, and installed jobs to the originating scan. This enables clear ROI calculations per asset and channel.
  • Enrich CRM records: Add engagement signals like gallery interactions, care guide downloads, or commercial spec downloads. Use these signals for lead scoring and prioritization.
  • Apply advanced analytics: Identify which designs, CTAs, or event days accelerate deals or increase project values. Shift budget and messaging accordingly.

If you use Sona QR and Sona.com, you can extend these capabilities. Sona is an AI-powered marketing platform that turns first-party data into revenue through automated attribution, data activation, and workflow orchestration. Sona QR tracks scans by time, device, location, and campaign source. Sona.com helps connect anonymous scans to known buyers through identity resolution and multi-touch attribution; then unifies offline scans with website visits, ad clicks, email engagement, and CRM activity. For methodology, read Sona’s blog on offline attribution. The result is transparent progression from first touch to purchase readiness and clearer attribution to pipeline and revenue.

As a baseline, establish benchmarks for scan-to-lead rate, lead-to-appointment rate, and appointment-to-install conversion. Monitor median time from scan to first response and from first response to scheduled visit. These metrics guide your SLA design and highlight where automation or staff training will produce immediate gains.

Tips to Expand QR Success in Concrete Countertop Installation Services

Scaling QR impact requires a blend of creative deployment, operational discipline, and smart automation. Focus on turning every scan into either a captured lead or a stronger relationship signal. Then route that signal into the right next step without delay.

Start with a few best practices that consistently improve outcomes in this vertical. Align each tip to a common physical medium in your mix and assign owners for ongoing optimization.

  • Assign distinct QR codes to every campaign or asset: Differentiate by placement such as sample wall, job site sign, brochure, vehicle magnet, or direct mailer. This granularity lets you track what is working and stop what is not.
  • Add UTM parameters to every QR destination: Attribute traffic accurately by source, medium, and creative for better reporting and optimization. Use a consistent naming convention that matches your CRM and analytics tools.
  • Trigger immediate follow-up flows after each scan: Automate SMS or email confirmations for quote and consult codes so prospects receive instant acknowledgment and next steps. Speed often wins the deal in competitive markets.
  • Educate staff and customers on why to scan: A QR code performs only if people understand the benefit. Train team members to point out codes and explain the payoff, for example “Scan for finishes and save your favorites for our showroom visit.”

Two creative deployment ideas tailored to installers:

  • Invoice and proposal QR codes: Add a code to invoices that links to financing options or project add-ons like backsplashes or matching vanities. Add a code to proposals that opens a short video walkthrough of the design plan to help multi-party decision makers align quickly.
  • Neighborhood referral cards: When finishing a job, leave branded cards with a QR that invites neighbors to book a design consult with a limited-time referral incentive. Tag the code to that job address to measure block-level interest.

You can generate and track your first QR codes for free with Sona QR. Start creating QR codes for free, create dynamic codes for your top use cases, and connect them to your CRM in minutes so every scan triggers a smart next step.

Final Thoughts

In the race to meet rising client expectations for quick and convenient service, adopting QR code technology can be a game changer for concrete countertop installation services. By weaving QR codes into every stage of the client journey, from initial interest and design exploration to quoting, installation, and ongoing care, providers can capture even those leads who never fill out a form or make a call. This approach closes gaps that once led to missed opportunities, while empowering teams to deliver relevant messaging and outreach based on real engagement signals.

By embedding QR codes throughout your marketing and operational workflows, you can finally surface and pursue high-value prospects who once slipped through the cracks. The result is a scalable, measurable, and customer-centric approach to lead capture and nurture that shortens sales cycles and improves close rates. As the industry evolves, those who turn every physical touchpoint into a data-driven engagement channel will be best positioned for sustainable growth and repeat business.

QR codes are more than a shortcut. They are a strategy. They deliver instant engagement across printed materials and signage, a connected experience that moves people from awareness to conversion, and actionable data that turns each scan into a clear signal for growth. With Sona QR, you have everything you need to capture demand at the source, connect scans to revenue, and build a performance marketing engine that thrives across both the physical and digital sides of your business. For broader measurement strategy, see Sona’s blog on revenue attribution.

Conclusion

QR codes have transformed the concrete countertop installation services industry from traditional, manual processes into dynamic, measurable growth opportunities. Whether it’s streamlining customer acquisition, enhancing client experiences with instant access to project portfolios, or providing real-time updates on installation progress, QR codes turn every interaction into a powerful engagement tool. Imagine clients scanning a code to instantly view detailed material specs or maintenance tips, boosting trust and satisfaction.

With Sona QR, you can create dynamic, trackable QR codes in seconds, update campaigns without reprinting, and connect every scan directly to your business outcomes. This means no missed leads, instant feedback, and the ability to optimize your marketing efforts based on real data. Start for free with Sona QR today and transform every scan into a valuable connection, a qualified lead, or a loyal customer.

FAQ

How do I choose a reliable concrete countertop installation service?

Choose a service that uses modern digital tools like QR codes for seamless design inspiration, cost estimates, scheduling, and real-time lead capture to ensure timely and personalized customer engagement.

What is the average cost of installing a concrete countertop?

The article does not specify the average cost of installing a concrete countertop.

What are the benefits of using concrete for countertops?

Concrete countertops offer customizable design options with various finishes and styles, durable surfaces, and the ability to showcase unique textures and colors.

How long does it take to install a concrete countertop?

The article does not provide information on the installation timeline for concrete countertops.

What are the different styles and finishes available for concrete countertops?

Concrete countertops come in a range of styles and finishes that can be browsed through digital design galleries accessible via QR codes, allowing shoppers to filter by color, finish, edge profile, and maintenance level.

How can QR codes improve the marketing and sales process for concrete countertop installation services?

QR codes connect offline touchpoints to digital resources, enabling instant lead capture, interactive design browsing, cost calculations, appointment scheduling, and better tracking of customer engagement.

What types of QR code formats are useful for concrete countertop installation services?

Useful QR code formats include web links to design galleries, forms for instant data capture, vCards for contact sharing, pre-composed SMS or email messages for quick inquiries, and videos demonstrating product features.

Where should QR codes be placed to maximize engagement in concrete countertop marketing?

Place QR codes on sample displays, demo kitchens, direct mail brochures, trade show materials, job site signs, product packaging, and care kits to naturally capture buyer interest and convert passive browsing into leads.

How do QR codes help track and analyze customer engagement in concrete countertop services?

QR codes provide granular analytics by recording scan context, linking engagement to CRM records, tracking downstream actions like bookings and installations, and enabling ROI calculation per marketing asset.

What are best practices for deploying QR codes in concrete countertop installation marketing?

Assign unique QR codes to each campaign or asset, add UTM parameters for accurate attribution, automate immediate follow-up after scans, educate staff and customers on scanning benefits, and test and optimize campaigns regularly.

Ready to put these strategies into action?

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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