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THE sQR TEAM
August 29, 2025

How to Use QR Codes for Tv Repair Services to Enable Access

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The growing demand for TV repair services is reshaping how consumers find and access home repair professionals. As technology advances, the complexity of television sets increases, making it essential for repair businesses to deliver fast, reliable, and convenient solutions. Traditional methods such as relying on flyers, printed business cards, or static advertisements often leave significant gaps in reaching high-intent prospects.

QR codes in marketing have emerged as a game-changer for TV repair services, offering an instant bridge between offline touchpoints and actionable online support. With just a scan, customers can access troubleshooting tips, book repair appointments, or connect to Google reviews without hurdles like manual data entry or remembering web addresses. This link ensures that engagement signals are not lost and that high-value prospects are quickly guided into the right service flow.

This guide explores how QR codes can be strategically implemented to power digital transformation in TV repair services. Learn how to use them to enhance lead generation, streamline customer journeys, and unlock new levels of engagement and measurement so your repair business can meet today’s customer expectations.

How to Achieve Seamless Customer Access in TV Repair Services Using QR Codes: A Step-By-Step Guide

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TV repair customers often face friction when trying to connect with providers, including missed phone calls, lost business cards, or forgotten website URLs. These gaps turn eager prospects into lost revenue. QR codes bridge the divide between physical touchpoints and digital outcomes, making it easier for repair services to capture every interested lead and deliver what the customer needs exactly when they need it.

By replacing analog processes with QR-powered flows, you reduce friction and increase conversion. Printed brochures become interactive experiences linked to live booking forms. Paper warranty cards are replaced with prefilled claim requests. Manual sign-in sheets or call-back slips give way to automatic scheduling tools that capture contact information and consent. A simple scan upgrades every marketing asset from passive media to a measurable, action-oriented channel.

Here is how to use QR codes to transform customer access:

  • Digitize static materials: Replace outdated paper forms, printed troubleshooting guides, and static contact details with interactive QR codes on marketing collateral, in-store displays, and packaging. This reduces the risk of high-value prospects slipping through the cracks simply because their intent is not captured in a CRM.
  • Set clear objectives: Define specific goals such as enabling instant booking, providing TV repair tips, or sharing cost comparison guides. Each scan can surface engagement signals that might otherwise remain invisible or disconnected from your funnels.
  • Design for behavior: Create QR codes with strong callouts like Scan for same-day TV repair and place them at decision points such as receipts, appointment cards, shop entrances, and retail partner counters. Prioritize locations where customer interest peaks but traditionally goes untracked.
  • Instrument for analytics: Use platforms like Sona QR to track scan volume, locations, and subsequent actions, then optimize placements and destinations. Advanced setups allow you to connect scan behavior back to CRM records so leads are prioritized, routed, and followed up based on intent.

By adopting a unified QR code platform, TV repair services can automate the capture of engagement signals from every channel and ensure all interested customers receive timely, relevant follow-up. Consistency and clarity across the journey make access seamless for customers and measurable for your team.

Why QR Codes Matter for TV Repair Services

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For TV repair services, the inability to see which customers engage with print materials or physical touchpoints can lead to lost or delayed follow-up. QR codes solve this gap by transforming anonymous offline interactions into traceable digital actions, ensuring those with real service intent do not remain idle prospects.

TV repair decisions are often urgent. A customer facing a black screen or distorted audio is unlikely to browse multiple pages or fill out a long form. A single scan that opens a prefilled booking flow or a brand-specific troubleshooting guide significantly reduces drop-off. QR codes excel in this scenario. They deliver speed, clarity, and accuracy at the moment of need, while giving businesses the attribution data required to improve campaigns. See Sona’s offline attribution guide.

  • Connect offline to online: Instantly link printed materials, appointment cards, or on-site signage to scheduling portals, diagnostic tools, or repair status trackers. This surfaces high-potential leads who would otherwise remain invisible. Use on-site signage like storefronts to capture passing intent.
  • Deliver speed and simplicity: Customers with urgent repair needs do not want to navigate complex web searches. Scanning a code for a troubleshooting guide or a quote request provides real-time access and reduces abandonment caused by extra steps.
  • Keep content accurate: Use dynamic QR codes so you can update destinations as models, parts availability, or prices change. Every scan can point to the best information without reprinting any material.
  • Track what matters: Attribute scans and conversions to campaigns, locations, or even specific technicians. With tools like Sona QR, you can see when, where, and how people scanned and which actions followed.

Embedding QR codes in local newspapers, direct mail, partner retail packaging, or store windows extends your reach and ensures interest does not fade due to missed follow-up mechanisms. The result is a service journey with fewer dead ends and more measurable outcomes.

Common QR Code Formats for TV Repair Service Use Cases

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TV repair businesses often struggle to keep information current across printed materials, which can send customers to outdated pages or dead ends. QR codes provide the flexibility to support varied interactions and keep resources fresh, especially for high-value scenarios like troubleshooting new TV models or submitting warranty claims. Selecting the right format ensures each interaction is fast and relevant.

Dynamic QR codes are especially powerful because they allow you to update the destination after printing. If your booking system changes, parts inventory updates, or you publish a new guide for a specific TV model, you can switch the link instantly. This reduces waste and ensures customers always get the latest content.

  • Web links: Drive scanners to live booking apps, cost calculators, parts availability pages, or step-by-step diagnostic guides instead of static brochures. Use mobile-optimized landing pages with clear calls to action.
  • vCards: Let customers save your business contact details with one tap, including a direct booking URL. This reduces missed callbacks and strengthens retention for repeat service.
  • SMS or email: Prepopulate a text or email request for quotes, warranty claims, or appointment confirmations. This simplifies submissions and avoids incomplete or lost manual forms.
  • Wi-Fi access: Provide technicians or customers with quick access to a guest network during on-site diagnostics. Faster network access supports firmware updates and troubleshooting without lengthy onboarding.
  • App downloads: If you offer a customer app for service history, reminders, or remote diagnostics, direct scanners to the correct app store. Auto-detection saves time and removes guesswork.

With Sona QR, you can generate and manage all of these formats in one place. That centralization enables consistent branding, analytics, and updates across every touchpoint.

Where to Find Growth Opportunities

TV repair services often miss lead generation opportunities when engagement signals are not captured for follow-up. Moments like reading warranty instructions or browsing a troubleshooting page are rich with intent. Strategic placement of QR codes transforms these overlooked interactions into new opportunities for revenue and retention.

Think about the offline surfaces and workflows you already control, then instrument them with QR codes tied to specific actions. Receipts, repair tags, demo areas in partner electronics stores, and vehicle wraps all see meaningful customer exposure. With dynamic QR codes and unique tracking parameters, each asset can prove its value and earn more investment.

  • Appointment reminders: Place QR codes on reminder cards and texts that link directly to repair status updates or rescheduling tools. This reduces anxiety, no-shows, and inbound calls.
  • In-store displays: Add QR codes to countertop placards or wall signage prompting scans for tips, brand-specific diagnostics, or instant estimators. Keep those who browse but do not book engaged in a measurable way.
  • Product packaging and inserts: Collaborate with local retailers to include QR codes that connect new TV buyers to setup guides, protection plans, and repair services. Capture interest before problems escalate.
  • Direct mail and postcards: Use unique QR codes for each campaign or neighborhood. This allows performance measurement, suppresses unresponsive segments, and prevents leads from remaining anonymous. See ideas for direct mail execution and track results by route.

Each touchpoint turns passive visibility into actionable data. You will not only see who shows interest, but also who is ready to book or needs immediate assistance.

Use Cases for QR Codes in TV Repair Services

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A common challenge for repair providers is reconnecting with customers who showed intent but never completed a form or scheduled a visit. QR codes offer a practical way to reignite interest and drive conversion at key points in the customer journey, while capturing context such as TV model, location, and urgency.

Focusing on three to five high-impact use cases creates clarity for both staff and customers. Start with scenarios where friction is high, urgency is common, and attribution is weak. Then use scan data to refine messaging, placement, and content.

  • Booking a repair visit: Place QR codes on shop signage, window decals, flyers, and business vehicles that lead directly to a fast, mobile-first booking form. This saves intent from being lost to friction or incomplete entries and increases same-day scheduling.
  • TV troubleshooting guides: Include QR codes on in-store displays and repair stickers that deliver concise brand and model-specific tips. This reduces unnecessary calls and surfaces high-value inquiries for follow-up when self-service does not resolve the issue. Add durable stickers to the back of TVs for quick access.
  • Requesting warranty service: Add QR codes to invoices, post-repair cards, or warranty pamphlets to initiate claims with prefilled customer and device details. This prevents post-service attrition and creates new upsell opportunities for extended coverage.

These use cases support immediate resolutions and ongoing engagement. They also resolve the persistent problem of lost leads because every scan can trigger a documented, trackable interaction.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Incomplete or outdated data can prevent TV repair companies from delivering relevant, personalized marketing. Every QR scan can be tied to an intent signal, a TV model, or a lifecycle stage. With clear tagging and integration into your CRM, you can automatically segment audiences and nurture them with targeted offers that match their needs and timing, following Sona’s guidance on intent data.

This segmentation is especially powerful in local markets where customer needs vary by neighborhood or retailer. For example, codes placed in a high-end electronics store may over-index on premium brands, while codes on community bulletin boards may capture more budget-conscious repair requests.

  • Create unique codes for each journey stage: Use one set of codes for awareness on flyers, another set for consideration on troubleshooting guides, and a third set for conversion on pricing sheets or coupons. Each scan builds a segment aligned with funnel stage.
  • Tag by intent and problem type: Assign codes to key actions like booking service, exploring a diagnostic guide, or requesting warranty support. Add tags for TV brand, issue type, and urgency level to drive personalized follow-up.
  • Segment by channel and location: Separate audiences based on scan context such as direct mail vs. in-store, urban vs. suburban, or retailer partner vs. owned shop. Track which segments drive bookings or protection plan upgrades.
  • Sync with CRM and ad platforms: Use Sona QR to push audience tags into HubSpot, Salesforce, or Meta Ads. Trigger personalized email sequences, SMS reminders, or custom ad audiences based on real scan behavior. See Sona’s intent-driven retargeting playbook for campaign structure.

Smart companies use QR scan data to transform anonymous interest into identifiable segments they can nurture until the customer is ready to schedule, repair, or upgrade.

Integrating QR Codes into Your Multi-Channel Marketing Mix

TV repair services often operate in silos across print, in-store, and digital channels. Without consistent tracking and connected experiences, potential customers fall through the cracks. QR codes unify the journey by providing a scannable bridge across every channel and capturing engagement data for better attribution.

When QR codes are integrated across your marketing mix, you create a consistent customer experience. A customer who sees a window decal, a retail brochure, and a video ad can scan any of them and arrive at the same frictionless booking or diagnostic flow. Centralized analytics reveal which channels and messages work best, so you can focus your budget where results are strongest.

  • Brochures and print collateral: Add QR codes to printed materials to drive traffic to landing pages, booking forms, or brand-specific guides. Each scan identifies which assets and placements generate real appointments.
  • Direct mail and neighborhood flyers: Use QR codes that link to local offers or limited-time discounts. You can track who scanned, when they scanned, and which neighborhoods convert better.
  • In-store digital signage and counter cards: Invite walk-ins to scan for instant estimates, availability checks, or chat support. This captures the intent of customers who may be browsing but not ready to talk.
  • TV, digital signage, and video ads: Place scannable codes in video content at partner stores or community events. Viewers can take immediate action rather than typing a URL, which reduces friction and improves attribution. Explore TV ad ideas to design scannable creatives.
  • Events and local activations: Use QR codes on booth signage, swag, or technician badges at tech fairs or community electronics recycling days. Tag scans by event to segment leads and follow up with contextually relevant messaging.

QR codes serve as the offline on-ramp to your digital marketing engine. With a centralized platform like Sona QR, you can manage all your codes, monitor performance, and sync scan data with your CRM and ad platforms for full-funnel optimization.

Step-By-Step QR Campaign Execution Checklist

QR campaigns succeed when you clarify goals, choose the right code types, test thoroughly, and instrument for measurement. This checklist helps TV repair teams move from idea to measurable impact without guesswork or rework.

Before you start, align stakeholders across marketing, operations, and field service. A code that triggers instant booking will affect technician schedules and parts availability. A code that opens a troubleshooting guide should match phone support scripts. Coordination prevents broken experiences and maximizes ROI.

Step 1: Choose Your Use Case

Define the primary outcome you want to achieve for TV repair customers and the business. Focus on friction points where analog processes limit speed or visibility. For example, instant booking for urgent repairs, cost estimation for price shoppers, or warranty claim initiation for recent customers.

  • Clarify the business outcome: Decide whether you want to increase same-day bookings, reduce call volume, or improve warranty claim completion. The destination page and call to action should match the goal.
  • Match the use case to customer context: Place booking QR codes on high-intent assets like store windows and service vehicles. Put troubleshooting QR codes on brochures and receipts where customers seek answers.
  • Plan the post-scan experience: Ensure the landing page is mobile-friendly, short, and clearly prioritized. Minimize inputs and include autofill wherever possible.

Step 2: Pick a QR Code Type

Select between static and dynamic codes, then choose the specific format such as web link, SMS, or vCard. TV repair use cases benefit most from dynamic codes because they support tracking, updates, and ongoing optimization.

  • Choose dynamic for flexibility: Use dynamic codes if you want analytics, retargeting, or the ability to change links without reprinting. This is ideal for seasonal offers or shifting inventory.
  • Use static for evergreen content: Reserve static codes for unchanging assets like a business profile or permanent contact details. Static codes are simple but not trackable.
  • Align format with action: Web links for booking and diagnostics, SMS for quotes and claims, vCards for repeat contact, and app links for service history or notifications.

Step 3: Design and Test the Code

Design affects scan rates and conversion. Clear visual framing, a benefit-led call to action, and appropriate size are essential. Test in real environments to ensure codes are easy to scan and destinations load quickly.

  • Brand and frame the code: Add your logo, brand colors, and a clean border or marker that signals scannability. Include a concise CTA like Scan to book same-day repair.
  • Size for distance and surface: Use larger codes for windows and vehicle wraps, and medium sizes for counter cards and receipts. Avoid reflective finishes that impede scanning.
  • Run real-world tests: Test on multiple devices, at different angles, and under varied lighting. Confirm that pages load fast on cellular networks and that forms work on small screens.

Step 4: Deploy Across High-Impact Channels

Roll out codes where intent is highest and measurement is most valuable. Start with a few prioritized placements, then expand based on performance data.

  • Prioritize proven placements: Repair counters, partner retailers, appointment cards, neighborhood direct mailers, and store windows are reliable high-intent surfaces for TV repair.
  • Localize and personalize: Use unique codes by store, neighborhood, or partner so you can compare performance and refine offers for each audience.
  • Support staff activation: Train technicians and front-desk staff to point out codes and explain the benefit. Staff promotion significantly increases scan rates.

Step 5: Track and Optimize

Analytics turn scans into insight, and insight into revenue. Connect your QR platform, website analytics, and CRM so you can attribute bookings and fine-tune the journey.

  • Measure the full funnel: Track scan volume, click-through rates, form starts, and completed bookings. Compare by channel, creative variation, and location.
  • Iterate on messaging and UX: A/B test landing page headlines, CTAs, and form fields. Shorter forms usually convert better, especially for urgent repairs.
  • Automate follow-up: Use Sona QR integrations to trigger SMS or email sequences after scans. Nurture shoppers with quotes, and send reminders to those who started but did not finish booking.

Tracking and Analytics: Connecting Scans to Service Revenue

A major blind spot in TV repair marketing is correlating offline engagement with revenue. When you cannot tie a window decal or a flyer to booked appointments, you risk underinvesting in effective channels and overinvesting in those that do not convert. QR analytics transform anonymous scans into actionable touchpoints that illuminate the full journey.

The key is to connect scan data to downstream events like quote requests, scheduled appointments, completed repairs, and protection plan purchases. With the right tools, you can see which messages, placements, and audiences produce the greatest lifetime value and adjust in near real time.

  • Attribute bookings to placements: Use unique dynamic codes for each asset so you can credit revenue to specific windows, flyers, or vehicle wraps. This informs budget decisions with confidence.
  • Map scans to funnel stages: Understand how scan behavior aligns with progression. Track how many troubleshooting scans lead to quotes, and how many quotes lead to appointments.
  • Enrich CRM records: Push scan-derived data, such as TV brand and problem type, into your CRM for priority routing and upsell recommendations. Explore Sona’s account identification guidance to connect scans to known records.
  • Spot buying signals: Identify nurturing opportunities when customers repeatedly access content for the same model or issue. Frequent rescans often signal readiness to buy or request service.

With Sona QR and Sona, an AI-powered marketing platform for identity and attribution, you can capture detailed scan data, measure engagement by channel, and attribute revenue with multi-touch models. See Sona’s multi-touch attribution models. The result is a closed loop from first scan to paid repair, along with clarity on where to scale.

Tips to Expand QR Success in TV Repair Services

Turning high engagement into business growth requires consistent execution. Many repair services falter by running generic campaigns, missing key segments, or neglecting new intent signals that emerge after the first scan. A disciplined approach will help you sustain improvements and compound results over time.

Start by aligning your team around a few high-impact best practices. Use unique codes per placement, enrich every destination with UTM parameters, and automate follow-ups. Then add creative deployments that fit your market, such as QR codes on post-repair invoices for reviews and warranty options. For current marketer sentiment, see this discussion.

  • Differentiate every asset: Use unique QR codes for each campaign, offer, or repair category. Distinguish by placement such as window, flyer, receipt, or vehicle so you can track what is working.
  • Instrument destinations with UTMs: Add UTM parameters to every QR destination. Accurate source and medium data make reporting and optimization far simpler.
  • Trigger automated follow-ups: Link scans to SMS, email, or ad retargeting so the journey continues after the first interaction. Send booking reminders or schedule prompts within minutes of a scan.
  • Educate staff and customers: Train staff to explain the benefit of scanning, such as instant booking or status checks. Keep the call to action clear and benefit-driven to boost completion.
  • Use post-service placements: Add QR codes to invoices or repair stickers that open review pages, extended warranty offers, or maintenance reminders. This captures repeat business and referrals.

Start creating QR codes for free. Set up takes minutes, and the impact on measurement and service velocity is significant.

Real-World Examples and Creative Inspiration for TV Repair Service QR Code Campaigns

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TV repair companies are already putting QR codes to work in creative ways that improve customer experience and lift conversions. These examples illustrate how simple adjustments to placement, messaging, and destinations can turn passive attention into measurable action.

Consider which of these ideas align with your current assets and market. If you operate near large retailers, co-branded inserts or receipt QR codes can be especially effective. If you serve a dense residential area, window decals and mailers can reach people at the moment when a malfunction occurs.

  • Shopfront scans for support and reviews: Independent TV repair shops place QR codes on glass doors for instant chat support, review submission, or after-hours booking. This captures satisfaction signals and next-day appointments even when the shop is closed.
  • Brand-specific direct mail: Regional campaigns use QR-labeled postcards that route to model-specific tips and diagnostic flows for Samsung, LG, or Sony. Anonymous inquiries become traceable leads with clear brand context.
  • Retail receipt integrations: Electronics retailers print QR codes on receipts that connect buyers to installation help, booking flows, or protection plans. This transforms passive purchasers into loyal, service-ready clients.
  • Event enrollments and demos: At technology expos or local electronics recycling days, badge QR codes enroll attendees in care plans or open troubleshooting libraries. This reduces churn and surfaces upgrade prospects.

Each example demonstrates a measurable increase in lead quality and retention by converting lost engagement into new service opportunities. With dynamic codes and strong analytics, you can replicate and scale the tactics that produce the best outcomes.

Expert Tips and Common Pitfalls in TV Repair QR Deployments

Industry practitioners widely consider QR codes transformative when campaigns are executed with care. The most successful teams treat QR as a system, not a sticker. They plan the journey, test thoroughly, and iterate based on data rather than intuition.

The most common pitfalls are easy to avoid with a checklist and shared standards. Poor visibility, unclear messaging, stale destinations, and untrained staff can undermine even a well-intentioned rollout. Fixing these issues early prevents lost revenue and protects customer trust.

  • Lead with clear benefits: Communicate why someone should scan in plain language. For example, Scan to get an instant repair quote or Scan to track your repair status. Vague or clever phrases reduce response.
  • Avoid low-visibility placements: Do not place codes on reflective surfaces, overly small prints, or cluttered backgrounds. Ensure adequate contrast and space around the code for reliable scanning.
  • Align destinations with real questions: Use insights from technicians and phone support to shape landing page content. If customers consistently ask about error codes or firmware updates, feature those first.
  • Support all levels of familiarity: Some customers may be new to QR technology. Offer a quick staff demo and a backup short URL to accommodate every user.
  • Retire outdated links: Keep QR destinations current. Sunsetting old codes or redirecting them avoids broken experiences and protects your reputation.

QR codes have become a strategic enabler for modern TV repair services, turning every printed asset or customer interaction into a gateway for smarter, more measurable engagement. By addressing challenges like missing high-value prospects, untracked offline interest, and incomplete follow-up, repair professionals can use QR codes to ensure every inquiry and engagement signal is captured and actionable.

A carefully orchestrated QR strategy allows TV repair businesses to streamline bookings, deliver instant troubleshooting, and close the measurement gap separating offline marketing from online results. By leveraging these insights and tools like Sona QR for code management and Sona.com for attribution, repair providers can grow their customer base, increase satisfaction, and achieve sustained success in a rapidly evolving home services landscape.

Conclusion

QR codes have transformed TV repair services from traditional appointment scheduling into seamless, measurable customer engagement channels. Whether it’s simplifying service requests, providing instant access to troubleshooting guides, or enabling real-time updates on repair status, QR codes replace cumbersome processes with quick, mobile-friendly interactions that enhance customer satisfaction and streamline operations. Imagine customers effortlessly scanning a code to book repairs or track their device’s progress—saving time for both parties and boosting service efficiency.

With Sona QR, you can create dynamic, trackable QR codes in moments, update information instantly without reprinting, and link every scan to actionable insights. This means better customer acquisition, improved communication, and measurable outcomes that drive your TV repair business forward. Start for free with Sona QR today and turn every scan into a faster repair, a happier customer, and a stronger bottom line.

FAQ

How do I find a reliable TV repair service near me?

Use QR codes on local marketing materials, storefronts, or partner retailer packaging that link to booking forms and Google reviews to quickly find and connect with reliable TV repair services nearby.

What are the common issues with TV repairs and how are they fixed?

Common TV repair issues include black screens, distorted audio, and firmware problems, which can often be addressed using brand-specific troubleshooting guides accessible via QR codes for quick self-service or professional repair scheduling.

How much does it cost to repair a TV?

Repair costs vary, but QR codes can link you to live cost calculators and quote request forms that provide instant, transparent pricing for your specific TV model.

What are the benefits of using QR codes in TV repair services?

QR codes provide fast, convenient access to booking, troubleshooting, warranty claims, and reviews while enabling repair businesses to track engagement, capture leads, and optimize marketing efforts in real time.

How can I schedule a TV repair service appointment online?

Scan QR codes found on shop signage, flyers, or receipts to access mobile-friendly booking forms that allow you to schedule repair appointments quickly and easily.

What are the best practices for maintaining a TV to avoid repairs?

While the article focuses on repair services, QR codes often link to brand-specific setup and maintenance guides that help customers prevent issues through proper care and troubleshooting.

How can I troubleshoot TV issues at home before calling a repair service?

Use QR codes on your TV or packaging to access model-specific troubleshooting guides that provide step-by-step instructions to diagnose and possibly fix common problems before contacting a technician.

Are there any DIY TV repair guides available?

Yes, many TV repair services offer QR codes linking to concise, brand-specific troubleshooting guides that customers can use at home to attempt simple fixes.

What are the warranty options for TV repairs?

QR codes on invoices or warranty pamphlets can direct you to prefilled warranty claim forms and information about extended coverage and protection plans.

How can I compare TV repair service prices and reviews?

Scan QR codes on marketing materials or receipts to access live pricing comparisons, customer reviews on platforms like Google, and booking options to help you choose the best service.

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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