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THE sQR TEAM
August 24, 2025

How to Use QR Codes in Animal Identification Services to Educate Customers

Health
Psychology
Education
Identification,Technology,Education

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In today’s digitally driven world, QR codes have evolved from a novelty into a strategic powerhouse for bridging offline engagement with online action. For animal identification services, these codes offer a secure, scalable, and highly effective way to strengthen animal tracking technology, streamline pet identification systems, and deliver essential information to owners, veterinarians, and animal welfare organizations without specialized devices or training. A single scan connects physical assets to living records and instructions, improving safety and responsiveness while reducing paperwork and data friction.

This transformation is especially significant for professionals in pet identification, veterinary practice management, and wildlife conservation. Teams have long struggled with missed connections, incomplete records, and friction between field activity and digital systems. QR code-powered workflows help address frustrations around lost animals, slow data entry, and gaps in communication by providing real-time access to health details, ownership data, and field updates from any smartphone. The result is faster reunifications, better-informed care, and measurable improvements in operational efficiency.

Embedding QR codes on ID tags, medical records, collars, signage, and carrier labels bridges the gap between static physical assets and dynamic communication tools. Animal identification services can leverage this to reduce lost opportunities, make operations more responsive, and enable trusted handoffs between stakeholders. This guide explores how thoughtful QR deployments tackle common pain points, elevate educational outreach, and improve both safety and business outcomes.

How to Achieve Better Customer Education in Animal Identification Services Using QR Codes: A Step-by-Step Guide

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One of the most persistent challenges in animal identification is ensuring every pet or animal can be quickly and accurately identified, especially when forms are missed or records are incomplete. Traditional paper-based processes create delays and gaps. Staff juggle manual follow-ups that are slow and error-prone, while owners or field reporters often do not know where to find accurate, current information. This is especially true in veterinary practice, where timely education and follow-up are critical.

QR codes bridge the gap between physical items and digital records. When placed on collars, kennel cards, carrier labels, microchip documentation, or field signage, they make interactions seamless for pet owners, veterinary staff, and conservation teams. A scan can open a profile, map a shelter location, trigger a lost pet report, or begin a pre-filled ownership verification. These experiences reduce friction, improve education, and strengthen compliance.

  • Replace manual workflows with QR-first enrollment and updates: Put codes on collars, kennel labels, wildlife tags, and intake forms so owners and staff can enroll or update records in the field. This eliminates rekeying, prevents duplicate files, and captures context at the moment it matters.
  • Define measurable success benchmarks: Track metrics like reduced lost pet recovery times, higher form completion rates at adoption events, and increased owner engagement with medical guidance pages. Tie these to operational priorities such as staff time saved or fewer after-hours calls.
  • Design with clarity and urgency: Use plain language prompts such as Scan for medical info, Report a sighting, or Verify ownership. Add icons and microcopy to convey what will happen next, and test visibility under low light or outdoor settings to ensure reliable usage in stressful situations.
  • Instrument every scan for learning: Use dynamic QR codes with analytics to uncover which placements drive action. Compare scans from ID tags vs. clinic posters vs. adoption kits to prioritize what works and retire what does not.

By adopting QR codes, organizations can automate and enrich every step, from code generation to CRM sync and analytics. This addresses longstanding industry frustrations around incomplete data and fragmented communication, while giving customers and staff faster access to the information they need to make good decisions. For teams integrating scan events into marketing and service workflows, Sona’s blog on CRM sync provides helpful guidance. Start creating QR codes for free: Start creating QR codes for free.

Why Do QR Codes Matter for Animal Identification Services?

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Professionals in animal identification often contend with fragmented workflows, data silos, and missed connections. As more engagement shifts to digital channels, the inability to quickly access or update pet data can lead to poor experiences and risky delays. Paper forms become outdated, new contact details go unrecorded, and anonymous interactions slip through the cracks.

QR codes resolve these issues by connecting every physical touchpoint to a digital action. They enhance speed and simplicity, allow content to be updated without reprinting, and provide visibility into what is working. For high-volume environments such as veterinary clinics, shelters, and adoption events, this means fewer data lags, better continuity of care, and clearer communication with owners and partners.

  • Offline to online continuity: Tags, crate labels, and event flyers often prompt interest without a clear next step. QR codes let people take action immediately, turning a glance into a scan and a scan into a completed task such as a form fill or a resource view—a core principle of offline attribution.
  • Speed and simplicity for urgent moments: No one wants to download an app in an emergency. QR codes let finders and staff access care instructions, owner contacts, or emergency protocols in one scan, reducing time to action.
  • Dynamic content flexibility: When records change, dynamic QR codes can update destinations without reprinting tags. This is especially valuable for post-adoption follow-up, foster transfers, or vaccination status changes.
  • Trackability for continuous improvement: Unlike static print materials, QR codes provide scan analytics such as time, location, device, and channel. Dashboards such as Sona QR show which assets and messages drive engagement.
  • Cost efficiency at scale: Codes are inexpensive to create, deploy, and update. Organizations can use them across thousands of animals or locations with minimal training and fast iteration.

In practice, this means you can put QR codes on appointment cards, kennel cards, kennel doors, carrier stickers, clinic posters, field signage, and direct mail, then adjust strategy as the data reveals what customers respond to most.

Common QR Code Formats for Animal Identification Services Use Cases

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Failure to capture or update key information at the right time can cripple animal identification efforts. When owner contacts or medical notes go stale, the consequences are real: delayed care, missed reunifications, or unsafe handling. QR codes support multiple data formats and let you change destinations as information evolves, which helps keep records current without adding complexity for staff.

Choose formats that match the task. A clinic may favor web links to patient portals, while a shelter might prioritize forms for adoption interest or lost pet reports. Wildlife teams may use SMS or email templates to simplify field submissions. The right structure reduces friction and raises completion rates.

  • Web links: Link to animal profiles, vaccination histories, microchip numbers, intake notes, or care instructions. A single destination can house a full profile with current data, enabling every stakeholder to act with confidence.
  • vCards: Give finders or partner clinics quick access to an owner’s or shelter’s contact info. Saving contacts directly reduces errors and confusion during urgent situations.
  • Forms: Launch pre-filled ownership verification, lost pet reports, foster applications, or adoption inquiries using Google Forms.
  • SMS or email triggers: Open pre-drafted messages such as Found a pet near your clinic or Reported wildlife sighting via text messages. Templates minimize typing and standardize reporting while preserving essential context.
  • App downloads: Direct scanners to mobile apps for tracking, medical records, or appointment management. Auto-detect device type to reduce friction and ensure a seamless experience.

Dynamic QR codes are a smart default for most deployments because they allow redirection as programs evolve. Reserve static codes for fixed destinations such as a clinic homepage, staff badges, or evergreen educational posters.

Where to Find Growth Opportunities

The physical-to-digital intersection in animal identification can hide powerful insights and missed value. Flyers, ID tags, and kennel cards often spark interest but fail to convert because there is no direct route to action. QR codes transform these touchpoints into measurable, guided journeys that build trust and deliver results.

To uncover growth, instrument every offline moment you already influence. When a person walks past a kennel, drops off a pet for boarding, or reads a field sign, a QR code can channel that attention into education, reporting, or enrollment. Once these scans are tracked, you can refine messaging, placements, and follow-up to boost outcomes.

  • Veterinary clinics and hospitals: Add QR codes to patient cards, whiteboards, and check-in signage. Direct owners to pre-visit triage forms, medication instructions, or payment options. Reduce repeated data entry and close gaps in patient history. See veterinary QR ideas for inspiration.
  • Adoption and foster events: Use QR collars and kennel cards that link to real-time bios, status changes, and meet-and-greet scheduling. Capture interest from walk-ins and convert attention into follow-up lists.
  • Boarding and daycare businesses: Place codes on intake packets and lobby signage that route to health requirements, live webcams, or daily report cards. Streamline check-ins and enhance transparency for clients.
  • Wildlife and conservation programs: Equip field signage and observation stations with QR codes to collect sightings, photos, and GPS context from the public. This makes data collection self-service and broadens participation.

When offline-to-online connections are in place, trends emerge quickly. You will see which pages educate best, which facilities drive the most engagement, and where to invest in training or messaging to raise scan rates and completion rates.

Use Cases for QR Codes in Animal Identification Services

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Persistent engagement gaps can prevent service providers from realizing the full value of their touchpoints. QR codes fill those gaps by turning anonymous moments into trackable actions. The key is to match the code to a single, high-value intent and make the next step obvious.

Here are proven applications that map closely to common customer interactions:

  • Lost pet recovery: QR ID tags route finders to a secure page with owner contacts and optional health notes. This reduces delays caused by outdated directories and increases return-to-owner rates. For large programs, consider bulk pet ID tags.
  • Veterinary record access: Kennel and collar codes link to current medication instructions, allergies, or post-op protocols. This equips veterinary teams to act safely when owners are unavailable.
  • Adoption interest capture: Kennel cards at shelters display a QR that opens an adoption form or appointment scheduler. Staff gather data instantly and route serious prospects to a counselor.
  • Foster onboarding and training: QR codes on foster kits lead to care instructions, feeding schedules, and emergency contacts. Volunteers receive consistent guidance and can submit questions or updates.
  • Wildlife monitoring and education: Field signage linked to QR-enabled forms lets citizens report sightings with photos, time, and location. Conservators gain structured, time-stamped data and can trigger alerts for sensitive species.
  • Post-visit care and refills: Veterinary discharge tags and receipts include a QR to care instructions, medication refill requests, or telemedicine scheduling. Owners follow the plan and clinics reduce callbacks.

Each of these use cases can be measured. Track scan-to-form completion, follow-up engagement, and outcome metrics like reunification time or adoption conversion. Use the data to fine-tune your scripts, signage, and code placement.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Each scan captures intent, context, and behavior. When you deploy unique QR codes across touchpoints, you can build audiences based on what people want and where they engaged, then follow up with relevance. This improves conversion quality and reduces wasted outreach. For execution ideas, explore Sona’s retargeting playbook.

In animal identification services, audience distinctions often include pet owners, current clients, prospective adopters, fosters and volunteers, veterinarians and staff, and citizen scientists. Segmenting by use case and location gives you a more precise picture. For example, a scan from an adoption kennel has different intent than a scan from a wildlife sign at a trailhead.

  • Create unique codes by journey stage: Use one set for awareness activities, such as community posters or event banners; another for evaluation, such as detailed pet bios; and a third for action, such as adoption applications or appointment booking. Segment based on scan context to tailor messaging.
  • Tag audiences by action: Scans that open a lost pet report, request medical records, or explore a boarding package can be treated differently. Trigger nurture tracks that answer likely questions and remove friction.
  • Segment by location and timing: Distinguish scans from clinic lobbies, adoption events, partner pet stores, or trailheads. Consider daypart to adapt follow-ups such as immediate SMS during business hours versus email after-hours.
  • Sync to CRM and ad platforms: Pipe scan data to HubSpot, Salesforce, or similar tools. Build audiences for email, SMS, and paid ads based on real behavior rather than assumptions, then test which sequences produce the best outcomes.

With Sona QR, each code becomes a smart gateway into your funnel. You can attach campaign parameters, collect events, and sync audiences so that retargeting reflects the user’s exact intent and recent interaction.

Integrating QR Codes into Your Multi-Channel Marketing Mix

QR codes act as connectors across your offline and digital campaigns, creating real-time engagement loops. They transform static materials into interactive experiences that yield measurable data. This connected approach is ideal for animal identification programs where the moment of need is often physical but the information and workflows are digital.

Make QR codes the onramp to your educational content, forms, and portals. Provide a consistent experience across channels and use a central dashboard to track performance. Over time, you can reallocate budget to the materials and placements that truly move the needle.

  • Brochures and print collateral: Add QR codes to intake packets, vaccine reminders, spay and neuter brochures, and new adopter handbooks. Link to how-to videos, FAQs, and appointment scheduling.
  • Social media and community campaigns: Include QR codes on event signage, branded swag, and flyers to drive user-generated content submissions or volunteer interest. Track which communities engage most.
  • Direct mail and door hangers: Make outreach measurable by linking to personalized portals for license renewals, microchip registration, or adoption interest. Analyze scan rates by neighborhood.
  • Digital signage and video screens: Use QR overlays on lobby displays or community TV segments that route to pet profiles, waitlist forms, or crisis resources. Replace long URLs with a single scan using digital signage.
  • Conferences, trade shows, and events: Put QR codes on booth banners, name badges, and handouts at veterinary conferences or adoption fairs. Capture staff leads, follow-ups, and post-event surveys without clipboards.

With a centralized platform such as Sona QR, you can manage codes across channels, monitor performance by placement, and sync scan activity with your CRM for coordinated follow-up.

Step-by-Step QR Campaign Execution Checklist

A strong plan prevents common pitfalls such as broken links, low scan rates, and poor follow-up. Treat QR deployment like any other campaign: set goals, design for context, test carefully, and measure outcomes.

Begin by aligning your QR use cases with concrete business objectives such as shortening reunification time, increasing adoption conversion, raising compliance with medical instructions, or improving wildlife reporting quality. Then choose the code type, placement, and destination that best serve those goals and your audience.

Step 1: Choose your use case

Select one primary outcome for each code. For example, a lost pet tag should connect the finder with the owner immediately, while a kennel card code should capture adoption interest with a short form and a path to schedule a visit. Keep each code focused so the call to action is obvious.

  • Define the measurable goal: For a clinic, that might be reducing post-op phone inquiries by linking discharge instructions via QR. For a shelter, it could be lifting adoption inquiries per visitor by routing scans to a streamlined form.

Step 2: Pick a QR code type

Choose static codes for fixed destinations such as evergreen educational content or staff contact pages. Use dynamic codes for anything that needs tracking, retargeting, or future updates without reprinting, such as changing animal statuses or evolving protocols.

  • Plan for flexibility: Dynamic codes let you adjust destinations during emergencies or campaigns. If a pet is adopted, redirect the kennel card code to post-adoption resources.

Step 3: Design and test for the real world

Design codes with high contrast, sufficient size for the scanning distance, and a clear frame. Add a concise call to action like Scan for care instructions or Report a sighting. Include brand elements for trust, but never at the expense of scannability.

  • Test under field conditions: Check scans on iOS and Android, in bright sun and low light, and at the angles typical for your placement. Test printed samples on collars, tags, and signage to confirm durability and readability.

Step 4: Deploy across high-impact placements

Place codes where attention is highest and intent is clear. On collars or tags, ensure the code is unobstructed and scratch resistant. In clinics, position codes at check-in, on discharge packets, and near medication pickup. At events, use QR collars, kennel cards, and posters at eye level.

  • Match placement to behavior: At trailheads, pair QR codes with short instructions and a visual icon about wildlife reporting. In waiting rooms, use QR codes for telemedicine signup or care plan downloads where dwell time is higher.

Step 5: Track, attribute, and optimize

Instrument every code with tracking parameters to distinguish placements. Monitor scan volume, completion rates, and downstream actions such as calls, form fills, or purchases. A/B test landing page layouts, headlines, and calls to action to lift conversion.

  • Integrate with your stack: Use Sona QR to capture scan metadata, enrich contacts in your CRM, and trigger automated follow-ups such as SMS reminders or email sequences.

Step 6: Rely on solutions that keep you agile

Use platforms that support cross-device testing, real-time analytics, and rapid reporting. This helps you adapt quickly, fix issues before they escalate, and continuously learn which assets or messages are most effective.

Organizing campaigns systematically ensures no engagement opportunity slips through the cracks. With each iteration, you can retire underperforming assets, double down on winning placements, and move from guesswork to predictable results.

Tracking and Analytics: From Scan to Revenue for Animal Identification Services

A lack of visibility into anonymous interactions and outdated records undermines impact. Animal identification teams need more than scan counts. They need to connect scans to actions and outcomes, then use those insights to improve operations and revenue.

End-to-end measurement begins with capturing granular scan data, continues with CRM enrichment and automation, and culminates in attribution that links QR interactions to tangible results. This approach proves the value of your programs and guides better investments across channels.

  • Capture detailed scan data: Track time, device, location, and campaign source. Identify which codes perform best by placement and message.
  • Benchmark performance: Compare tags, clinic posters, adoption cards, and field signage. Shift budget and training toward the assets with the highest scan-to-action conversion.
  • Sync with your CRM: Pipe scan events into HubSpot, Salesforce, or similar platforms. Enrich contact records and trigger workflows based on behavior and intent.
  • Attribute outcomes: Connect scans to reunifications, appointment bookings, adoption conversions, donations, or product purchases. Tie scans to real results to justify spend and refine strategy.
  • Unify journeys: Combine QR scans with website visits, ad clicks, email engagement, and CRM activity for a complete view of progression from first touch to outcome.

With Sona QR and Sona.com, you can track every scan, respond in real time, sync with your CRM, and attribute revenue using identity resolution and multi-touch models. This turns QR engagement into actionable intelligence that supports growth and mission outcomes.

Tips to Expand QR Success in Animal Identification Services

Even well-designed codes can underperform without thoughtful deployment and follow-up. The most effective teams treat QR codes as both a user experience tool and a data engine. They plan for durability, educate staff, and automate engagement so that every scan becomes a step toward resolution or education.

Focus on a few practical habits and iterate continuously. Prioritize the placements that align with your highest-value goals, then design the scan destination to satisfy the scanner’s immediate intent without extra clicks or confusion.

  • Use unique codes per asset and campaign: Differentiate by placement such as collar tag, kennel card, lobby poster, or field sign. This isolates performance and surfaces the highest-impact materials.
  • Add tracking parameters to every destination: Append UTM parameters to accurately attribute traffic and conversions. Analyze by channel and creative to guide optimization.
  • Trigger post-scan automations: Set up event-driven SMS or email flows for common scenarios such as adoption interest, post-op care reminders, or lost pet reports. Keep the journey moving while intent is high.
  • Train staff and volunteers: Teach teams to point out QR codes and explain the benefit in a sentence. Make scanning part of the script at intake, discharge, and events so people know what to expect.
  • Test for durability and usability: Choose materials that withstand scratching, weather, and frequent handling. Validate that codes remain scannable over time and replace any that degrade. For operational context, see barcoding in veterinary.

Creative deployments can extend your reach. For instance, include QR stickers on microchip registration paperwork that lead to a new-owner onboarding hub. Or add QR codes to foster supply bags that open a quick video series on care best practices.

Real-World Examples and Creative Inspiration

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Practical examples demonstrate how closing gaps in data, follow-up, and education pays off. They also show how QR codes make programs more resilient to staff turnover and variable foot traffic by standardizing the path from interest to action.

Consider how these scenarios translate to your environment and audience. Adapt the call to action, destination, and measurement to fit your goals, then review the analytics to learn and refine.

  • Veterinary clinic discharge support: A clinic embeds QR codes on post-visit care tags and receipts that link to tailored instructions and refill requests. Callbacks drop, medication adherence improves, and staff time shifts to higher-value care.
  • Shelter adoption acceleration: A shelter adds QR codes to kennel cards and lobby signage. Scans route to real-time bios, temperament notes, and appointment scheduling. The shelter sees faster match-making and fewer lost leads from untracked walk-ins.
  • Wildlife conservation engagement: A conservation team places QR signage at monitoring sites. Citizens scan to submit sightings with photos and location data. Reports increase and interventions are better timed due to structured submissions.
  • Boarding transparency and upsell: A boarding facility prints QR codes on check-in forms that lead to webcams, daily report cards, and add-on services. Clients engage more, satisfaction rises, and optional services see higher attachment rates.
  • Community microchip clinics: Pop-up clinics use QR-enabled triage and registration. Attendees scan to complete forms and receive post-event resources. The organization collects clean records and can follow up on vaccination reminders.

These examples illustrate how a thoughtfully integrated QR system converts anonymous or missed engagements into actionable data, sustained relationships, and measurable outcomes.

Expert Tips and Common Pitfalls

Success with QR codes requires aligning the experience, environment, and measurement. Teams often stumble when they use generic destinations, neglect mobile optimization, or fail to train staff to promote scanning. The fix is simple: design with intent, make the next step obvious, and measure everything you can.

Treat QR codes as living assets. Update content as information changes, retire codes that underperform, and celebrate the placements that consistently deliver results. Over time, your program becomes both easier to manage and more effective.

  • Keep destinations laser-focused: Link each code to a single, relevant task. Replace generic homepages with purpose-built pages that match the scanner’s intent, such as an adoption form or care plan PDF.
  • Prioritize mobile performance: Optimize pages for small screens, quick load times, and low bandwidth. Test outdoors and in clinics to ensure readability and usability.
  • Monitor and maintain: Review analytics weekly to catch broken links or low scan rates. Replace damaged or faded codes and adjust placement or messaging based on performance.
  • Educate continuously: Provide staff refreshers and volunteer guides. A simple script such as Scan here to see this pet’s bio or Scan to report a sighting increases usage and sets expectations.

By staying vigilant and iterating, animal identification service providers avoid wasted effort, surface new growth avenues, and consistently elevate both customer and organizational outcomes.

QR codes have evolved into much more than simple utility stickers. They represent a shift toward connected, data-driven animal identification services. With every scan, they transform static interactions into actionable data points, allowing pet owners, professionals, and animal welfare organizations to respond faster, reach further, and deliver better outcomes.

By leveraging platforms that streamline campaign creation, capture real-time behavioral data, and power multichannel integration, animal identification professionals can solve longstanding challenges tied to missed follow-up, anonymous engagement, and siloed data. Sona QR and Sona.com give you the tools to generate and manage codes, measure impact, and connect scan activity to your CRM and revenue—grounded in offline attribution and multi-touch models. Start creating QR codes for free: Start creating QR codes for free.

Conclusion

QR codes have revolutionized animal identification services by transforming traditional tagging into an interactive, informative experience that educates pet owners and stakeholders instantly. Beyond simply identifying animals, QR codes enable seamless access to critical information—vaccination history, care instructions, and ownership details—enhancing customer trust and engagement in ways static tags never could. Imagine a pet owner scanning a code and instantly receiving tailored care tips or updates, fostering stronger connections and promoting responsible animal stewardship.

With Sona QR, you can create dynamic, trackable QR codes that evolve as animal data changes, eliminating the need for costly replacements while capturing valuable insights on customer interactions. This means better-informed customers, improved animal welfare, and actionable data that drives smarter service improvements. Start for free with Sona QR today and turn every animal tag into a powerful tool for education, engagement, and growth.

FAQ

How do QR codes help in animal identification?

QR codes connect physical assets like collars and tags to digital records, enabling instant access to pet information, owner contacts, and care instructions through any smartphone without special devices or training.

What are the benefits of using QR codes for pet identification?

QR codes improve safety and responsiveness, reduce paperwork and data errors, speed up lost pet recovery, enable real-time updates, enhance communication between owners and veterinarians, and provide measurable engagement analytics.

How can I create a QR code for my pet's ID tag?

You can create QR codes using platforms like Sona QR that offer free code generation, allowing you to embed links to pet profiles, medical info, or lost pet reports on ID tags, collars, or other assets.

What information should be included in a pet's QR code?

A pet's QR code should link to up-to-date details such as owner contact information, medical records, vaccination history, lost pet reporting forms, or adoption interest pages depending on the use case.

How can veterinary businesses integrate QR codes into their services?

Veterinary businesses can add QR codes to patient cards, discharge instructions, check-in signage, and medication packaging to streamline data entry, provide care instructions, schedule appointments, and track engagement through CRM integration.

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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