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THE sQR TEAM
August 28, 2025

How to Use QR Codes in Basement Leak Repair Services to Support Technicians

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QR codes have moved from novelty to strategic powerhouse in bridging offline engagement with online action. For basement leak repair services businesses, QR codes represent a frictionless and remarkably effective way to enhance technician performance, streamline customer communications, and generate valuable data without requiring complex setup or mobile app downloads.

Technicians, sales teams, and project managers are frequently on-site, interacting with property owners or distributing printed materials. Yet, critical information such as job scheduling, warranty registration, and leak detection assessments often gets lost or delayed due to outdated, analog processes. This disconnect introduces a range of operational headaches, from missed high-value prospects to manual data entry errors that slow down lead response or allow competitors to win the job first.

Missing these moments directly impacts your bottom line. When technicians leave a job site without capturing engagement or a homeowner forgets to return a warranty card, businesses lose visibility into who is truly interested and miss opportunities for upsells or timely follow-up. By embedding QR codes into every touchpoint, basement leak repair businesses can transform every site visit, inspection report, and printed brochure into a gateway for action and insight, ensuring every offline interaction is measurable and actionable.

How to Achieve Seamless Offline-to-Online Engagement in Basement Leak Repair Services Using QR Codes: A Step-by-Step Guide

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QR codes bridge the gap between physical job sites and digital workflows, making it easier to capture leads, schedule follow-ups, and collect critical feedback in real time. Outdated lead capture methods like paper forms or business cards frequently result in missing high-value prospects, as many homeowners browse service options but never engage directly.

Replacing analog bottlenecks with scan-to-action workflows helps technicians and coordinators move faster. Instead of handing out printed materials that end up in kitchen drawers, your team can place a QR code on the brochure that opens a booking calendar, captures contact details with consent, and routes requests to the right dispatcher instantly. Instead of asking a homeowner to mail a warranty card, a QR code on the warranty certificate can trigger digital registration in seconds, eliminating manual data entry and reducing errors.

Here is how to do it effectively:

  • Deploy tailored QR codes across touchpoints: Place codes on repair receipts, technician uniforms, vehicle decals, and yard signage to support every phase of the customer journey. This minimizes reliance on memory or manual entry and ensures that each interaction can be captured and acted on.
  • Define success metrics upfront: Prioritize outcomes like lift in scheduled inspections, faster lead response time, higher warranty registration rates, and fewer paperwork errors. Use past analog performance as a baseline and track improvements to prove impact.
  • Design for context and clarity: Optimize QR placement on physical collateral, include contrast and white space for scannability, and pair each code with a clear call to action such as Scan for a free leak assessment, Schedule your repair, or Register your warranty.
  • Leverage real-time tracking and routing: Attribute bookings or upsells to individual technicians, campaigns, or neighborhoods by assigning unique codes. Route scans to the right forms, landing pages, or SMS workflows to connect actions with revenue.

Basement leak repair companies moving from manual job forms or untracked business cards to QR-driven processes report measurable efficiency gains and higher customer satisfaction. Platforms like Sona QR streamline code creation, management, and performance tracking at scale, ensuring every scan signals genuine buyer intent and that field teams can adapt without extensive technical support. Start creating QR codes for free.

Why QR Codes Matter for Basement Leak Repair Services

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Basement leak repair services face recurring challenges in converting physical interactions into digital signals that sales and operations teams can use. Common assets like inspection checklists, printed marketing mailers, door hangers, and on-site estimates often lack direct mechanisms for data capture or follow-up. As a result, promising leads never enter your CRM, and revenue attribution remains weak.

QR codes turn every physical touchpoint into an actionable moment. By eliminating the friction between interest and action, you can guide homeowners from a physical item into a digital flow that fits their immediate need. Whether that is booking an inspection, submitting photos of damage, or reading a guide about sump pump maintenance, you control what happens next and can track engagement every step of the way.

QR codes solve key problems:

  • Offline to online gaps: Homeowners see your print materials, signage, or technician badge but do not know what to do next. QR codes let them book, inquire, or learn more with a single scan, capturing intent when it is highest.
  • Need for speed and simplicity: No one wants to download an app to schedule a leak inspection. A QR code links directly to an appointment page, estimate request, or maintenance guide, which increases completion rates and reduces abandonment.
  • Dynamic content flexibility: Conditions change quickly during storm seasons. Dynamic QR codes let you update destinations after printing so that door hangers, invoices, or postcards can always promote the latest offer without reprints.
  • Trackability and attribution: Unlike static flyers, QR codes deliver scan data such as time, neighborhood, device type, and referral source. You can evaluate which assets work best and attribute revenue to the touchpoints that created demand.
  • Cost efficiency and scalability: QR codes are inexpensive, fast to deploy, and simple for field teams to use. One platform can manage hundreds of codes tied to technicians, vehicles, and neighborhoods, and your operations team can scale usage without new headcount.

Applied to basement leak repair, that means adding QR codes to appointment cards and estimates, using QR-enabled magnets for emergency contacts, placing scannable graphics on job-site signage, and embedding codes in direct mail pieces to drive digital bookings. With a system like Sona QR, these codes become trackable, editable, and measurable across your entire service area.

Common QR Code Formats for Basement Leak Repair Services Use Cases

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Different QR formats support distinct business outcomes. In basement leak repair, your most valuable actions are booking, warranty registration, and lead capture for urgent issues. Format selection should match the job to be done and the context in which a homeowner scans.

Dynamic QR codes are recommended for most field uses because they allow you to change destinations, experiment with offers, and track results without reprints. Static codes are suitable for evergreen items like a company vCard, but they provide no data and cannot be edited later.

Useful formats include:

  • Web links: Drive scanners to landing pages for leak assessments, insurance documentation support, or service request forms. This is ideal for invoices, estimates, and door hangers where immediate action is expected.
  • vCards: Let homeowners save your technician’s contact information from a uniform badge, business card, or vehicle decal. This reduces the chance of lost numbers and makes follow-up easier. See tips in contact info with QR codes.
  • Pre-filled SMS or email: Enable one-tap emergency requests, feedback submissions, or warranty claims. The message can include a pre-filled template like Address, preferred time, and nature of leak to speed routing. For templates, check QR codes for text.
  • Video tutorials and digital checklists: Link to quick videos on sump pump testing, dehumidifier setup, or signs of foundation seepage. Scans from job cards or refrigerator magnets drive ongoing engagement and upsells.
  • App downloads: For companies with scheduling or support apps, dynamic QR codes can auto-detect device and route to the correct store. This is best used on invoices, work vans, and handouts at community events.

With Sona QR, you can generate any of these formats, tag them by campaign or technician, and manage updates in one place. That centralization protects brand consistency and preserves data across all field assets.

Where to Find Growth Opportunities

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Growth in basement leak repair is usually limited by manual handoffs, slow follow-up, and missed signals about buying intent. Most homeowners act when a problem is visible or after severe weather. If your touchpoints do not convert that moment into a digital signal, you risk losing the job to a competitor with faster response.

QR codes create a bridge between physical presence and digital conversion. By placing them on the assets your prospects and customers actually see, you ensure every exposure can become a measurable action. This also helps sales and operations focus on the neighborhoods and homeowner segments that are most engaged.

High-impact placements include:

  • Yard signs and door hangers: After a repair, a scannable yard sign or door hanger with Book an inspection for your home captures neighbor interest and powers referral loops. Consider street signage for high-visibility placements.
  • Technician uniforms and business cards: A vCard QR on a sleeve patch or card lets homeowners add contact details instantly and request an estimate on the spot. See business cards for setup ideas.
  • Printed estimates and invoices: Add QR links for online payment, financing pre-qualification, or review requests. Removing friction shortens the time between visit and action.
  • Community events and expos: Scannable handouts and booth signage convert passersby into leads. Codes can drive to storm-readiness checklists, basement health guides, or inspection booking. Use banners to capture scans at-a-glance.
  • Direct mail with targeted offers: Postcards after rain events can link to Free inspection in your area. Scans make mail measurable, allowing you to focus budget on high-response neighborhoods. Explore direct mail targeting.

Analyze scan patterns by time, geography, and asset type to find pockets of high intent. You might discover that yard sign scans spike on weekends or that invoices generate the most warranty registrations. Those insights inform where to deploy more resources for maximum return.

Use Cases for QR Codes in Basement Leak Repair Services

Real-world use cases show how QR codes reduce friction and increase conversions across a service workflow. Each use case should replace an analog, delay-prone process with a direct path to a measurable outcome. For broader context, see how QR supports home repair.

  • Leak inspection booking: Place a QR code on flyers, door hangers, and magnets that opens a booking calendar with location pre-filled. Outcome: Reduced time from discovery to appointment and higher conversion from impressions to scheduled inspections.
  • Warranty activation and documentation: Embed QR codes on repair certificates and invoices that trigger instant registration and document upload. Outcome: Lift in registration rates, fewer support tickets, and better data quality for future upsells. Use a Google Forms QR for fast intake.
  • Emergency response and triage: Use QR codes on vehicle decals, community boards, and mailers that pre-fill an emergency request form or SMS with address and issue type. Outcome: Faster routing, fewer missed calls, and improved prioritization during peak demand.

Each of these turns a static touchpoint into a smart entry point. As scans accumulate, your team can see which use cases resonate, which neighborhoods need attention, and where to expand marketing.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Every scan contains context that helps you engage smarter. Location, scan time, and destination choice indicate where the homeowner is in the journey and what they need. By deploying multiple codes across touchpoints, you can segment automatically and follow up with precisely targeted messages.

In basement leak repair, common audience distinctions include emergency versus maintenance needs, first-time inquirers versus past customers, and homeowners versus property managers. You can also segment by neighborhood to react to weather events or infrastructure issues that increase demand.

Here is how to structure segmentation:

  • Create unique QR codes for each journey stage: Use one set of codes for awareness assets like neighborhood mailers or storm-prep guides, a second set for consideration assets like detailed service pages, and a third set for conversion assets like booking calendars and financing applications.
  • Tag audiences based on use case: Attach tags such as Emergency scan, Warranty registration, or Post-service review to each code. These tags power tailored follow-up and reduce irrelevant messaging.
  • Track location, channel, and timing: Build segments around where and when scans occur. A late-night emergency scan from a refrigerator magnet requires different handling than a Saturday morning yard sign scan.
  • Sync segments with CRM and ad platforms: Connect Sona QR with HubSpot, Salesforce, Google Ads, and Meta Ads so that each scan triggers the right nurture, ad audience, or sales alert automatically. For advanced activation, see intent-driven retargeting from Sona.

This approach turns anonymous interest into structured demand. Instead of blanket follow-ups, you can prioritize urgent needs, nurture high-intent homeowners, and maintain consistent engagement with past customers who are likely to refer neighbors or need future maintenance.

Integrating QR Codes into Your Multi-Channel Marketing Mix

QR codes do more than link to information. They become the connective tissue across print, field operations, direct mail, and digital advertising. By placing trackable, dynamic codes on your existing assets, you can unify your marketing and operations without overhauling your current tools.

In basement leak repair, print is still powerful. Door hangers, postcards, yard signs, and invoices are part of everyday workflows. Layering QR codes on top of these assets means your team captures signal from the very channels that drive local demand, and you can measure performance across neighborhoods and seasons.

Here are five ways QR codes enhance your mix:

  • Brochures and print collateral: Send scanners to inspection booking or a leak assessment quiz. Each scan is tagged to the specific brochure version or technician, so you see who is driving engagement.
  • Social media and UGC campaigns: Use QR codes at home shows or community events to encourage homeowners to submit photos of moisture issues or finished repairs. This content fuels social proof and helps triage real issues faster.
  • Direct mail: Add personalized QR codes to postcards with special offers after heavy rain. Scans tell you who engaged and which neighborhoods respond best, informing future route density planning. Explore direct mail tactics.
  • Digital signage and video: Place codes on local TV spots or lobby screens that link to storm-readiness guides or instant booking. Friction drops when viewers can scan instead of typing a URL. See digital signage ideas.
  • Events and sponsorships: Add QR codes to signage at little league fields, home improvement fairs, and neighborhood association meetings. Each scan feeds your CRM with localized, intent-rich contacts. Try badges for quicker networking.

With a centralized platform like Sona QR, you can manage all codes, monitor channel contribution, and sync scan data into your CRM and ad accounts. This creates a shared view of performance across marketing and field operations.

Step-By-Step QR Campaign Execution Checklist

Step 1: Choose Your Use Case

Start by focusing on a single, high-impact outcome. For basement leak repair, examples include increasing inspection bookings after storms, driving digital warranty registrations for every completed job, or accelerating emergency triage during peak call times. A narrow scope simplifies workflow design and helps you prove value fast.

Clarify the immediate next step you want homeowners to take and align stakeholders around it. For instance, if you choose booking, define the landing page experience, routing rules, and follow-up cadences. If you choose warranty activation, map how QR scans create records in your CRM and which team receives alerts for incomplete registrations.

  • Define the business outcome: Pick one goal such as inspection bookings, emergency requests, or warranty registrations. Connect it to KPIs like appointment volume, response time, or registration rate.
  • Map the offline trigger: Decide where the QR will live, such as a door hanger, invoice, or technician badge, so the call to action matches the scan context.

Step 2: Pick a QR Code Type

Choose between static and dynamic codes. Static is suitable for permanent resources like a general contact page, but it cannot be edited and does not provide analytics. Dynamic codes are trackable, editable, and support A/B testing, which is critical in a field environment where offers, weather, and staffing can change quickly.

For basement leak repair, dynamic codes are usually the best choice. They allow you to shift a landing page from Book an inspection to 24-hour emergency service during a storm, or to a financing offer during a slower period, without reprinting anything.

  • Static vs. dynamic: Select static for unchanging destinations with no need for data. Choose dynamic when you want analytics, retargeting, and the flexibility to update links. See product features.
  • Match format to intent: For urgent actions, consider SMS or form QR types. For contact sharing in the field, use vCard. For education and nurturing, use web links to guides or videos.

Step 3: Design and Test the Code

Design for scannability first, then aesthetics. Proper contrast, quiet zone padding, and size matter more than embellishments. Include a clear, benefit-focused CTA near the code such as Scan to schedule your inspection or Scan to claim your 2-year warranty. Place the code where it is likely to be scanned, not hidden among other graphics.

Test across devices, distances, and light conditions. Field usage varies wildly, from dim basements to sunny driveways. Confirm that the code works on common phones, from older iPhones to mid-range Android devices. Validate that it scans quickly at arm’s length, not just up close.

  • Brand and CTA: Add your logo, brand colors, and a descriptive headline near the code so homeowners know exactly what they will get.
  • Scannability checks: Test the code on different devices, angles, and lighting. Use a print proof to validate quality before bulk production.

Step 4: Deploy Across High-Impact Channels

Roll out codes in the places that influence your pipeline most. For basement leak repair, that typically includes invoices, inspection reports, yard signs, direct mail, and technician uniforms. Use unique codes per placement and per technician where practical, so you can attribute performance accurately.

Train field teams on how and when to introduce QR codes in conversation. A simple script can increase scans dramatically. For example, before leaving a job, a technician might say, I added a QR to your invoice. Scan it to register your warranty now. It only takes 30 seconds, and you will receive your certificate by email.

  • Placement strategy: Prioritize items with high visibility and intent such as invoices for warranty registration and door hangers for neighbor referrals.
  • Technician enablement: Provide talking points and quick role-play training. Make QR usage part of standard operating procedures for consistency.

Step 5: Track and Optimize

Use analytics to connect scans to outcomes. Monitor scan volume by asset and neighborhood, conversion rates on landing pages, and time from scan to appointment or registration. Compare campaigns and shift resources to the highest performers.

Iterate quickly. Test alternate CTAs, landing page layouts, and offers such as free humidity test with inspection. Dynamic QR codes from Sona QR make updates seamless, so you can improve results without reprinting.

  • Measure what matters: Track scans, conversion rate, lead quality, and revenue per asset. Create benchmarks and review weekly during rollout.
  • A/B test and refine: Experiment with CTA language, code size, and placement. Use insights to optimize future runs and inform where to scale.

Tracking and Analytics: From Scan to Revenue

One persistent pain point for basement leak repair businesses is connecting revenue to specific offline touchpoints. Traditional attribution struggles to value print assets, signage, and the influence of field technicians. Without clear data, teams default to guesswork and miss opportunities to scale what works.

Robust tracking turns scans into a measurable funnel. With Sona QR and Sona, an AI-powered marketing platform that turns first-party data into revenue through automated attribution, data activation, and workflow orchestration, every code becomes a micro-campaign with its own performance profile. You can see which technician’s badges drive bookings, which door hangers generate neighbor referrals, and which neighborhoods respond best after storms, then adjust strategy in real time.

  • Track every scan: Capture time, device, location, and source code. Tag scans by asset type and technician to reveal patterns that inform staffing and routing.
  • Measure engagement by channel and context: Compare yard signs to invoices, magnets to mailers. Use data to optimize spend and placement by season.
  • Respond in real time: Shift destinations and offers during weather events. Route emergency scans to prioritized queues while pushing non-urgent scans to self-serve scheduling.
  • Sync with your CRM: Enrich contacts and accounts in HubSpot or Salesforce with scan activity so sales and service have context for every follow-up.
  • Attribute revenue and unify touchpoints: Use Sona.com to connect anonymous scans to known buyers through identity resolution and multi-touch attribution. Link QR scans with website visits, ad clicks, emails, and CRM activity to see progression from first scan to signed contract.

The result is a closed-loop system where offline engagement fuels digital insight. Marketing can prove ROI across print and field assets. Operations can forecast demand by neighborhood. Leadership can reallocate budget to top-performing tactics with confidence.

Tips to Expand QR Success in Basement Leak Repair Services

To move beyond basic deployment, build processes that maximize scans and ensure each scan leads to action. Focus on attribution, speed to follow-up, and technician training so the program becomes a habit, not a one-off experiment.

Choose the tactics that match your environment. If door hangers and invoices are your most common surfaces, prioritize unique codes and tailored CTAs on those assets. If you frequently attend home shows, design a single tap funnel that captures email plus zip code, then triggers follow-up and neighborhood-specific offers.

  • Use unique codes per asset and technician: Differentiate by placement such as invoice, yard sign, or door hanger, and assign codes to each tech. This precision reveals the true drivers of bookings and referrals.
  • Add UTM parameters to every destination: Attribute traffic by source, medium, and campaign. UTM tags make it easier to align scan analytics with website analytics for a full-funnel view.
  • Trigger automated follow-ups after each scan: Connect Sona QR to SMS and email tools so that a booking scan triggers a confirmation, a warranty scan triggers a certificate email, and a review scan triggers a thank-you plus referral offer.
  • Educate technicians and homeowners: Train staff to introduce QR codes and explain the benefit clearly. Provide a one-liner such as Scan this to register your warranty now and get your certificate by email so there is no confusion.

Creative deployment examples include a scannable waterproofing magnet that triggers Emergency help needed with address pre-filled, and QR codes on invoices that open a financing pre-qualification form to reduce sticker shock and keep deals moving.

Real-World Examples and Creative Inspiration

Practical examples show QR codes at work in the field. Each scenario pairs a clear CTA with a trackable outcome, making it easy to learn and scale.

  • Storm-response door hangers: A Midwest business added QR codes to door hangers after heavy rains with Scan to book a free moisture inspection. Result: 27 percent increase in bookings from affected neighborhoods and stronger route density for technicians.
  • Review and feedback cards: A service provider used QR-enabled feedback cards at job completion to request a rating and photo. Result: 40 percent lift in review collection and more visual proof for social media and bids.
  • Emergency vehicle decals: A Boston contractor placed large QR codes on emergency vehicles with Scan for immediate assistance. The destination auto-detected mobile and opened a pre-filled request with address prompts. Result: faster triage during high-stress events and fewer missed calls.
  • Post-repair UGC: Technicians invited homeowners to share before-and-after photos via QR that fed into a gallery and testimonial workflow. Result: a steady stream of user-generated content and a warm entry point for maintenance plan upsells.

Beyond these, consider a seasonal campaign where yard signs switch destinations via dynamic QR. During spring thaw, the code points to free sump pump testing. During summer, it links to dehumidifier specials. No reprinting required, and all results stay tied to the same physical asset.

Final Thoughts

QR codes are more than a shortcut. They are a strategy that turns every physical surface into a digital entry point and every moment of interest into a measurable action. For basement leak repair services, this means faster bookings, richer data, and tighter coordination between technicians and the office.

Here is what QR codes deliver when implemented thoughtfully:

  • Instant engagement across every asset: Flyers, invoices, yard signs, uniforms, and magnets all become conversion tools with one scan.
  • A connected experience from awareness to conversion: Homeowners move smoothly from seeing a sign to booking an inspection or registering a warranty without friction.
  • Actionable data and reliable attribution: Each scan becomes a signal that improves targeting, speeds responses, and ties offline marketing to revenue.

With Sona QR, you can generate and track your first codes in minutes, manage campaigns centrally, and connect scan data to your CRM and ad platforms. Use Sona.com to attribute revenue and unify touchpoints across the buyer journey; see why revenue attribution matters. Start creating QR codes for free.

Conclusion

QR codes have revolutionized basement leak repair services by transforming traditional, manual processes into seamless, data-driven interactions that enhance technician efficiency and customer trust. From instant access to repair histories and instructional videos to streamlined service updates, QR codes empower technicians to deliver faster, more accurate solutions while providing customers with transparent, real-time information.

Imagine technicians instantly pulling up detailed repair records or diagnostic guides on-site, reducing downtime and increasing first-visit resolution rates. With Sona QR, you can create dynamic, trackable QR codes that update instantly without reprinting, enabling you to monitor engagement, optimize workflows, and strengthen client relationships through timely, relevant information. No missed details, no guesswork—just smarter, more effective basement leak repairs.

Start for free with Sona QR today and turn every scan into a faster fix, a satisfied customer, and a more profitable service call.

FAQ

How can QR codes help improve basement leak repair services?

QR codes bridge offline interactions with online actions, enabling faster lead capture, scheduling, warranty registration, and customer communication without complex setups.

What are effective ways to use QR codes in basement leak repair marketing?

Place QR codes on flyers, door hangers, invoices, technician uniforms, yard signs, and vehicle decals to drive bookings, warranty registrations, emergency requests, and collect feedback.

What types of QR codes are recommended for basement leak repair businesses?

Dynamic QR codes are preferred because they allow link updates, tracking, and retargeting, while static codes are suitable for permanent contact info but lack analytics.

How do QR codes improve customer engagement during basement leak repairs?

They provide homeowners with immediate access to booking calendars, warranty registration, emergency forms, and educational content through simple scans, reducing friction and delays.

What metrics should basement leak repair services track when using QR codes?

Track scan volume, conversion rates, lead quality, response time, and revenue attribution by asset, technician, and neighborhood to optimize marketing and operations.

How can basement leak repair companies prevent losing jobs to competitors?

By using QR codes to capture homeowner interest instantly and enabling faster response through digital engagement, companies avoid missed leads and manual delays.

What steps are involved in deploying a successful QR code campaign for basement leak repair?

Define the business goal, select QR code type, design and test for scannability, deploy on high-impact assets, train staff, and continuously track and optimize performance.

How do QR codes assist with warranty registrations in basement leak repair services?

QR codes embedded on repair certificates or invoices enable instant digital warranty registration, reducing manual data entry errors and increasing registration rates.

Can QR codes be used for emergency response in basement leak repairs?

Yes, QR codes on vehicle decals or mailers can pre-fill emergency request forms or SMS messages to speed triage and improve prioritization during peak demand.

How do QR codes help basement leak repair businesses measure marketing ROI?

They provide scan data linked to physical assets, technicians, and campaigns, enabling revenue attribution and performance tracking across offline and online channels.

Ready to put these strategies into action?

Use Sona QR's trackable codes to improve customer acquisition and engagement today.

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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