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THE sQR TEAM
August 22, 2025

How to Use QR Codes in Commercial Carpet Cleaning Services to Capture Leads

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

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Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

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Founder and CEO, Textline

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In today’s digitally driven world, QR codes have evolved from novelty to strategic powerhouse in bridging offline engagement with online action. For commercial carpet cleaning services, they create a direct link between physical brand touchpoints and measurable digital actions. Scans from invoices, trucks, jobsite signage, and trade show brochures can trigger instant quote requests, feedback forms, and booking flows that feed real-time data into your CRM.

Many providers still rely on printed brochures, manual call-backs, and untracked mailers. Prospects interact with these materials, then disappear without a trace, making attribution nearly impossible and follow-up inconsistent. QR codes solve this problem by making every offline touch interactive, measurable, and attributable to outcomes that matter: higher-quality leads, faster responses, and stronger customer retention.

When integrated thoughtfully across the customer journey, QR experiences convert anonymous interest into known demand. They also sharpen your strategy with live analytics that reveal which placements, messages, and channels actually drive bookings, reviews, and repeat business. With dynamic platforms like Sona QR, you can update campaigns without reprinting and automate follow-ups, turning everyday materials into a reliable growth engine.

How to Achieve Lead Capture and Growth in Commercial Carpet Cleaning Services Using QR Codes: A Step-by-Step Guide

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Too often, high-value prospects explore your services but are never tracked because they are not ready to complete web forms or call directly. This common pain point means prime opportunities are lost before they ever enter the CRM. QR codes bridge this gap between physical touchpoints and digital conversion, allowing every brochure or invoice to trigger a seamless customer journey.

Replace analog friction wherever it lives. A flyer with a phone number alone becomes a dead end after hours. A paper satisfaction survey gets lost with the work order. A postcard invite to request a quote gets tossed before the recipient types your URL. By adding QR codes that pre-fill forms, open SMS threads via QR codes for SMS, and route scans to optimized landing pages, you shorten time to response, reduce manual entry, and capture intent while it is fresh.

Step-by-step guidance for meaningful growth:

  • Map use cases to the buyer journey: Align QR experiences with the most common moments of engagement: instant quote requests for facility managers exploring options, after-service feedback for operations teams looking to improve quality control, and one-tap access to proof of insurance and certifications for procurement and compliance reviews.
  • Set measurable targets: Define outcome goals before you print. For example: reduce manual intake by 50 percent by using scan-to-form quotes, increase brochure-to-booking conversions by 30 percent by routing scans to a mobile-optimized instant estimate flow, or lift post-service review volume by 3x with a scan-and-rate CTA on every invoice.
  • Place codes where attention peaks: Position QR codes on receipts, leave-behind cards, flyers, vehicle panels, and jobsite signage. Add directional copy and compelling CTAs so scanning is the obvious next step during high-intent moments.
  • Automate capture and follow-up: Replace hand-entered notes and generic email blasts with scan-triggered workflows. Have scans create or update CRM records, assign owners, send acknowledgment texts, and schedule follow-up calls automatically so you respond before competitors can.
  • Track, analyze, and iterate: Monitor scan rates, completion rates, and downstream bookings by location, asset, and audience segment. Use insights to reallocate spend to the highest-performing placements and to refine creative, offers, and CTAs over time.

With the right system in place, these steps transform previously anonymous or missed interactions into high-fit leads and actionable sales opportunities. Platforms like Sona QR support this transformation end-to-end, from creating dynamic QR codes and routing scans by context to syncing contacts, measuring revenue impact, and optimizing campaigns without reprinting a single asset. Start creating QR codes for free.

Why Do QR Codes Matter for Commercial Carpet Cleaning Services?

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A persistent frustration in commercial carpet cleaning is the lack of visibility into which prospects are interacting with your business but not converting. Facility managers and business owners often browse printed materials, visit your site, or notice your crew onsite yet remain anonymous, so your marketing efforts go unmeasured and unoptimized. QR codes in marketing bring transparency to these moments by turning offline interest into online engagement that is trackable and attributable.

For operations and sales teams, speed and clarity are everything. Prospective accounts compare multiple providers, procurement requires documented compliance, and multi-location facilities need quick access to insurance certificates and references. A QR scan reduces the steps to action from many to one: scan, submit, confirm. The result is faster cycle times, less manual data entry, and better outcomes for both first-time and repeat business.

Key reasons QR codes are crucial for the industry:

  • Bridge the offline-online gap: Business cards, invoices, and signage rarely translate into measured pipeline. QR codes prompt instant booking, a call-back request, or a calendar hold, ensuring decision-makers take a next step while interest is high.
  • Enable rapid, frictionless engagement: Commercial clients prefer scan-to-action simplicity, avoiding time-consuming web searches or paper forms. A well-placed QR code can open the exact form they need, pre-fill context, and route the request to the right rep automatically.
  • Adapt quickly with dynamic content: If your pricing sheet, certifications, or seasonal offers change, dynamic QR codes let you update the destination without reprinting materials. This saves cost and keeps every asset current.
  • Unlock actionable attribution: Tracking scans by location, asset, and time clarifies which materials generate valuable leads. You can see which truck wraps, flyers, or building lobby signs are producing pipeline and adjust your budget accordingly.
  • Reduce marketing waste and manual errors: Automating lead capture at the scan event minimizes human error and speeds follow-up. Your team acts on intent in real time rather than days later, reducing leakage across the funnel.

Common QR Code Formats for Commercial Carpet Cleaning Services Use Cases

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Static print materials are limited because they cannot respond to context. QR codes add interactivity and flexibility that help you capture intent, validate credentials, and accelerate booking. By choosing the right format for the job, you make it effortless for prospects to take the next step and for your team to measure what works.

Dynamic QR solutions are particularly powerful in commercial services. You can change destinations without reprinting, A/B test landing pages, and tag scans with UTM parameters to analyze performance. Whether you are connecting a facility manager to a quote form or an occupant to a satisfaction survey, the format should match the task.

Effective QR formats for carpet cleaning marketing include:

  • Web links: Send scanners to dedicated landing pages for commercial services, galleries of before-and-after results, or city-specific service pages. Pair with UTM tags to attribute traffic and bookings to the exact asset scanned.
  • Forms: Open quote requests, service call submissions, or post-visit feedback forms like Google Forms QR that are short and mobile-first. Use conditional logic to prequalify by square footage, carpet type, or service frequency to accelerate scheduling.
  • vCards: Allow prospects at trade shows or property manager lunches to instantly save your sales rep’s contact details. This reduces the risk of typos and makes follow-up calls feel less cold.
  • SMS or email: Pre-load a text or email to your sales line such as “Requesting a quote for 30,000 sq ft, downtown property” so busy facility managers can reach out in seconds without navigating a site.
  • Wi-Fi access: At event booths or in training sessions for janitorial partners, offer secure guest Wi-Fi via QR and route the landing page to a form that captures attendee details for timely follow-up.

Dynamic QR codes generated in platforms like Sona QR allow centralized management of these formats, so you can monitor performance, refine destinations, and scale usage across all teams without adding operational overhead.

Where to Find Growth Opportunities

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Many of the highest-intent interactions happen in physical spaces: a facilities director passes your truck in a parking lot, a tenant sees your team working in a lobby, or a property manager reads your invoice after an excellent job. Historically, those moments generated little measurable value. QR codes change that by embedding a smart call to action exactly where attention is focused.

To maximize ROI, look for placements where your brand is already present and prospects have a reason to act. Add clear CTAs next to every code, make the benefit explicit, and use strong visual framing so the code stands out. Rotating the offer based on the context can also lift conversion; for example, “Scan to verify COI” on jobsite signage, versus “Scan for a same-week estimate” on a truck panel.

Key growth opportunities for QR deployment:

  • Service invoices and work orders: Prompt scans for post-cleaning reviews, referral rewards, or upsell consults for recurring maintenance. Tie scans to the customer record so positive reviews trigger testimonial asks and detractor feedback alerts a manager for quick remediation.
  • Facility entrance signage: Place “Scan to request a quote” signs in lobbies or loading docks during active jobs. These turn passive visibility into warm, intent-driven leads from neighbors and co-tenants who see your team performing.
  • Event booths and trade shows: Use QR-only offers on booth signage and handouts to convert foot traffic into qualified leads, or share a digital business card to keep conversations moving after the show. Route scans to a calendar scheduler or a pricing one-pager tailored to the event audience.
  • Company vehicles: Convert every drive-by into a “scan to book” opportunity with a short vanity URL and a prominent code on rear doors or tailgates. A city-specific landing page helps you geo-target and measure which routes deliver the most scans.
  • Direct mail campaigns: Include unique direct mail QR codes on postcards or brochures that lead to a personalized offer, calculator, or case study. Compare scan rates by list segment to refine targeting and creative.

Using dynamic codes, you can rotate destinations by time of day, update offers mid-campaign, and suppress codes that saturate. Over time, these placements compound into a reliable stream of attributable leads.

Use Cases for QR Codes in Commercial Carpet Cleaning Services

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Waiting for inbound calls or manual form fills leaves money on the table. QR codes let you proactively capture intent signals and convert interest on the spot, often within seconds. They are especially effective when aligned with specific outcomes such as faster quotes, better reviews, or higher compliance confidence.

The following use cases are proven to lift engagement and conversion when implemented with clear CTAs and mobile-optimized destinations. Pair each with automated workflows in your CRM to ensure scans become conversations, not dead ends.

Strategic use cases include:

  • Post-service feedback and reviews: Place QR codes on invoices or leave-behind cards that open a two-step satisfaction survey. Happy clients get routed to Google reviews or industry-specific review sites, while neutral or negative responses trigger a service recovery workflow. Many providers see a 2x to 4x increase in review volume and faster resolution of issues.
  • Instant quote requests: Use QR codes on brochures, trucks, event banners, and lobby signage that open a short, prequalified quote form or a calendar booking tool. Route by zip code or property type to the right rep. This often reduces time to first response from days to minutes and lifts quote volume by 20 to 40 percent.
  • Health, safety, and compliance verification: Add QR codes to jobsite signs that link directly to up-to-date COI, OSHA training, MSDS, and background checks. Procurement teams can validate credentials instantly, which builds trust and shortens vendor approval cycles for new engagements.

Modern platforms like Sona QR let you tailor destinations by audience segment and A/B test copy and design to analyze which use cases drive the largest impact on pipeline velocity and retention.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Every scan is a data point: who engaged, where they were, what they wanted, and how urgently they acted. By deploying unique QR codes across journey stages, you can segment audiences automatically and push those segments to email, SMS, and paid media for laser-focused follow-up.

Segmentation is especially valuable in commercial services because buyers vary widely. The needs of a corporate facilities manager are different from those of a property management firm or a franchise owner. Scans can identify role, intent, and timing, then trigger the right message at the right moment.

Here is how to turn scans into high-value audiences:

  • Create distinct journey-stage codes: Use one set of codes for awareness assets like trade show handouts and community sponsorship banners, another for consideration materials like service guides and case studies, and a third for conversion moments like quotes and seasonal promotions. Each set feeds a stage-specific segment in your CRM.
  • Tag by use case and role: Differentiate quote seekers, certification checkers, and feedback submitters. Add fields for role when possible: facility manager, property manager, building owner, procurement officer. This enables tailored nurture sequences and sales outreach.
  • Segment by location and timing: Capture where and when a scan occurs: onsite lobby during service, weekday morning at an office park, weekend event at a convention center. Use these attributes to prioritize follow-up and to target geo-specific ads.
  • Sync to CRM and ad platforms: Automatically push segments to HubSpot, Salesforce, and ad platforms like Meta and LinkedIn. Trigger email drips for quote seekers, SMS reminders for scheduled assessments, and account-based ads for high-value properties; for paid strategy inspiration, see Sona’s retargeting playbook.

With Sona QR, every code becomes a smart entry point into your funnel. Scan data is captured, enriched, and synced in real time, which makes retargeting based on actual behavior both simple and effective.

Integrating QR Codes into Your Multi-Channel Marketing Mix

QR codes connect the offline and online halves of your marketing ecosystem, turning unmeasurable materials into accountable channels. They also create a consistent, low-friction experience for buyers who prefer to act on their own terms, using the device in their hand.

To get the most value, embed QR codes across the media you already use. Make sure each destination is tailored to the context and optimized for mobile, and tag every link with UTM parameters to compare performance by channel, message, and placement.

Ways to maximize cross-channel impact:

  • Brochures and print collateral: Add QR codes to service overview sheets and case study booklets used in sales meetings. Route scans to location-specific booking pages or calculators that estimate cost by square footage and fiber type.
  • Social media and UGC programs: Feature QR codes on in-office signage or co-branded materials with building partners to encourage photo submissions of refreshed spaces. Route to a page that collects user-generated content and testimonials that you can repurpose with permission.
  • Direct mail: Make postcards measurable by linking to a personalized quote form or a limited-time maintenance plan. Use unique QR codes by list segment to test offers and creative.
  • Digital signage and video: Display QR codes in building lobbies during active projects with “Scan to verify certifications” or “Scan for a same-week estimate.” Reduce friction by avoiding typed URLs and capture real-time interest where your work is visible; see ideas for digital signage.
  • Conferences, trade shows, and industry events: Put QR codes on booth backdrops, tabletop displays, and staff badges. Tag codes by asset and day, then compare scan volume and conversion to identify the highest-ROI placements for future events.

With a platform like Sona QR, you can manage codes centrally, keep destinations current, and synchronize scan data with your CRM. This creates an offline-to-online funnel that is both cohesive for buyers and measurable for your team.

Step-by-Step QR Campaign Execution Checklist

Commercial carpet cleaning providers often cite late or missed lead capture and the time sink of manual follow-ups as key obstacles to growth. A disciplined, repeatable checklist helps your team deploy QR campaigns quickly, measure what matters, and scale the plays that work.

Think of this checklist as your operating system for QR-driven growth. Use it to standardize how you choose use cases, craft CTAs, manage scan data, and optimize results over time. Small teams can move fast when the steps are clear and tightly integrated with existing tools.

Step 1: Choose a Use Case

Identify a specific outcome and audience, then pick the moment where a QR scan is most likely to occur. For example, capture quote requests from facility managers at priority accounts by adding “Scan to schedule a walkthrough” to leave-behind materials. This shift moves you from passive waiting to active, trackable engagement.

Define success criteria before launch. For quotes: target number of scans per week, median time to first contact after scan, and conversion rate to scheduled assessment. For reviews: target response rate and star rating lift in key directories.

Step 2: Select the Right QR Code Type

Choose dynamic QR codes for any campaign that requires tracking, editing, or attribution. Dynamic codes let you update destinations, add UTM tags, and segment by asset without reprinting. Static codes are acceptable for evergreen resources like a PDF brochure, yet you lose the ability to optimize or measure effectively.

If you plan to scale, standardize on dynamic codes from the start. Use Sona QR to generate codes, manage destinations, and centralize analytics for scan volume, device type, and location.

Step 3: Design and Test with Brand in Mind

Make the code unmistakably scannable and clearly useful. Add your logo in the center, use brand colors for the frame, and include a benefit-driven CTA such as “Scan for a 2-minute quote” or “Scan to verify COI.” Ensure sufficient contrast and whitespace for fast scanning.

Test across devices, angles, and lighting. Print samples at the actual size for each placement: invoices, vehicle wraps, banners, and postcards. Confirm scannability from typical distances and viewing heights, and ensure the landing page loads fast on mobile connections.

Step 4: Deploy Across High-Impact Channels

Start with the placements that align most closely to your goals. If your primary objective is to increase quotes, prioritize invoices, direct mail to target accounts, lobby signage in buildings where you are active, and vehicle panels on high-traffic routes. For review generation and referrals, focus on post-service materials and email signatures.

Roll out in waves so you can isolate impact by channel. Assign unique codes per asset and location, then compare performance. As winners emerge, invest in higher-visibility placements and additional creative variations.

Step 5: Monitor and Optimize

Instrument everything. Use UTM parameters to tag source, medium, and campaign for each code. In Sona QR, monitor scans by time and location, then connect to Sona for identity resolution and multi-touch attribution. Route high-intent scans to sales in real time via CRM workflows.

Improve incrementally by A/B testing landing page headlines, form lengths, and CTAs. Trim steps to reduce drop-off. Refresh creative seasonally and rotate offers to prevent fatigue. Feed insights back into your overall marketing plan, and build a quarterly rhythm to update assets based on performance data.

With a robust system and disciplined execution, even a small team can convert ordinary assets into dependable growth channels, each contributing to a more predictable and measurable pipeline.

Tracking and Analytics: From Scan to Revenue

Measuring the impact of offline marketing is difficult without the right instrumentation. In commercial carpet cleaning, where many interactions occur in physical spaces and across multiple stakeholders, it is essential to know which placements and messages actually produce revenue. QR analytics close this loop by connecting scans to CRM activity and, ultimately, to bookings and renewals.

A strong analytics approach captures both the micro-metrics and the macro story. You should see scan counts, device types, and peak times, but more importantly, you should understand how scans translate into qualified opportunities, proposals, and closed deals. This clarity makes it easier to defend budgets, expand winning plays, and retire underperforming assets.

How modern analytics address this gap:

  • Track every scan with rich context: Capture location, timestamp, device, and asset. Use this data to identify the moments and placements that consistently attract high-intent buyers.
  • Attribute offline touchpoints to outcomes: Connect scans from flyers, invoices, and vehicle wraps to downstream conversions in your CRM. This end-to-end view reveals which materials drive meetings, proposals, and revenue.
  • Respond in real time: Build workflows that alert reps the moment a target account scans a quote code, send acknowledgment SMS, or schedule a call automatically. Timeliness improves conversion.
  • Integrate with CRM and MAP: Sync scan events to HubSpot or Salesforce and include them in lead scoring, lifecycle stages, and campaign ROI reporting. This ensures QR campaigns are part of your performance dashboard, not an isolated experiment.

Sona QR captures real-world engagement data, while Sona.com links that engagement to buyers through identity resolution and multi-touch attribution. Together they help you connect scans to revenue, unify touchpoints across the buying journey, and make QR codes a dependable component of your growth strategy. For measurement strategy, read Sona’s guide to offline attribution.

Tips to Expand QR Success in Commercial Carpet Cleaning Services

The difference between average and exceptional QR performance often comes down to specificity: unique codes per asset, clear CTAs, and immediate next steps. Avoid treating QR as a generic link. Treat each code as a high-signal touchpoint that should trigger an automated, measurable workflow.

Choose the practices that fit your media mix and funnel priorities, then standardize them across teams. Reinforce in field training and sales enablement so every crew member knows how to present and encourage scanning onsite.

Actionable tips:

  • Use unique codes for every asset and placement: A code on a truck should be different from one on a lobby sign or invoice so you can attribute performance accurately. This reveals which messages and locations resonate most, guiding budget and creative decisions.
  • Add UTM parameters and CRM routing to every destination: Tag traffic by source and medium. Create or update contact records upon scan, and assign owners based on territory or account. No scan should be anonymous or orphaned; see capabilities in Sona QR.
  • Automate an immediate next step: Trigger a text confirmation, book a calendar slot, deliver a quote estimate, or route directly to a rep. Speed is a competitive advantage; automation ensures you act before others do.
  • Train field staff to promote the scan: Equip technicians and supervisors with simple language to highlight the benefit: “Scan to request a same-week quote” or “Scan to confirm our insurance.” Onsite promotion turns each visit into a capture and conversion event.
  • Deploy creative examples that match context: Add “Scan for a 2-minute quote” to vehicle wraps viewed at traffic lights, “Scan to rate our work” on invoices, and “Scan to verify COI” on jobsite signage. Context-aligned CTAs lift scan rates and downstream conversion.

Many companies see faster review collection and steadier referral flow after adding QR codes to post-service leave-behind materials. Over time, these signals improve search rankings, build trust with procurement teams, and stabilize your pipeline across seasons.

Final Thoughts

Traditional marketing pain points like missing valuable prospects, late capture of lead information, and poor attribution have long constrained growth in commercial carpet cleaning services. QR codes give providers the tools to reclaim these lost opportunities by making every physical surface a digital entry point and every interaction a chance to convert. The combination of frictionless engagement, automated follow-up, and end-to-end measurement turns static assets into reliable performance channels.

Success comes from specificity and systems. Align QR use cases to buyer intent, design for the environment, assign unique codes per asset, and measure outcomes from scan to revenue. With platforms like Sona QR for code management and Sona.com for identity resolution and attribution, you can connect offline interest to real pipeline and optimize continuously. By weaving QR codes through your marketing, sales, and operations, you will accelerate quotes, improve retention, and create a measurable path to sustained growth.

Conclusion

QR codes have transformed commercial carpet cleaning services from traditional marketing tactics into dynamic, measurable lead generation channels. Whether it’s capturing new customer inquiries, enhancing client interactions, or streamlining booking processes, QR codes replace outdated methods with instant, mobile-friendly access—turning every flyer, invoice, or vehicle decal into a powerful customer acquisition tool. Imagine knowing exactly which marketing efforts bring in the most qualified leads and being able to optimize your campaigns in real time.

With Sona QR, creating dynamic, trackable QR codes is effortless. Update campaigns instantly without reprinting materials, monitor scan activity closely, and directly link each interaction to revenue growth. No more guessing which strategies work—just smarter, more effective ways to grow your commercial carpet cleaning business.

Start for free with Sona QR today and transform every scan into a valuable lead, appointment, or loyal customer.

FAQ

How can I improve my commercial carpet cleaning services' online presence?

Integrate QR codes into your physical marketing materials such as invoices, trucks, signage, and brochures to create measurable digital engagement that drives quote requests, feedback, and bookings linked to your CRM.

What are effective marketing strategies for a carpet cleaning business?

Use dynamic QR codes across multiple channels like direct mail, vehicle panels, event booths, and facility signage with clear calls to action to capture leads, automate follow-ups, and track conversions for continuous optimization.

How can I use QR codes to enhance my carpet cleaning service's marketing?

Deploy QR codes that open pre-filled forms, initiate SMS requests, or route to mobile-optimized landing pages at high-attention points to shorten response times, capture intent, and enable automated CRM workflows.

What are the best practices for pricing commercial carpet cleaning services?

While the article focuses on marketing, it suggests using QR codes linked to dynamic pricing sheets or instant estimate calculators that can be updated without reprinting, improving pricing transparency and customer engagement.

How can I create a compelling business card for my carpet cleaning service?

Use QR codes in digital or physical business cards to allow prospects to instantly save contact details, reducing errors and making follow-up easier, especially at trade shows or networking events.

Why are QR codes important for commercial carpet cleaning services?

QR codes bridge offline materials and online actions, making prospect interactions measurable, reducing manual entry, accelerating response times, and improving lead attribution and customer retention.

Where should I place QR codes to maximize lead capture for my carpet cleaning business?

Place QR codes on service invoices, facility entrance signage, company vehicles, event booths, trade show materials, and direct mail campaigns where customer attention and intent are highest.

What types of QR code formats work best for commercial carpet cleaning services?

Dynamic QR codes linking to web landing pages, forms, vCards, SMS or email messages, and Wi-Fi access are effective because they can be updated, tracked, and tailored to specific customer actions.

How do I track and measure the effectiveness of QR code campaigns in my carpet cleaning business?

Use platforms that capture scan data with context like location and time, integrate with CRM and marketing automation tools for lead scoring, and monitor conversion metrics to optimize campaigns continuously.

How can I automate follow-ups after a customer scans a QR code?

Set up scan-triggered workflows in your CRM to create or update contact records, send acknowledgment messages, assign sales reps, and schedule follow-up calls to respond quickly and improve conversion rates.

Ready to put these strategies into action?

Use Sona QR's trackable codes to improve customer acquisition and engagement today.

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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