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THE sQR TEAM
August 24, 2025

How to Use QR Codes in Laundry Supply Companies to Enable Access

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QR codes have become an essential strategy for laundry supply companies seeking to bridge offline and online customer engagement. As suppliers aim to enhance order processing, information access, and sustainability transparency, QR codes provide a seamless, app-free way for both B2B partners and end users to engage and transact, reducing friction at every touchpoint.

The laundry supply industry relies heavily on physical materials such as packaging, order forms, and product manuals, leading to persistent challenges in converting offline interest into measurable digital action. Missed high-value prospects, lack of visibility into anonymous traffic, and disconnected engagement are common pain points. Traditional methods like printed catalogs, manual inventory checks, and paper-based customer surveys often slow operations, obscure key signals, and restrict proactive engagement, resulting in lost opportunities and inefficient resource allocation.

By strategically using QR codes, laundry supply companies can modernize their workflows, capitalize on hidden opportunities, and capture important engagement data. Customers gain instant digital access to ordering, documentation, and sustainability details, while suppliers collect actionable insights for smarter segmentation and revenue growth. The following blueprint shows how QR solutions can maximize operational efficiency and customer experience for the laundry supply sector, turning every interaction into measurable progress.

How to Achieve Seamless Offline-to-Online Engagement in Laundry Supply Companies Using QR Codes: A Step-by-Step Guide

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QR codes bridge the gap between physical touchpoints and digital outcomes, allowing laundry supply companies to move beyond outdated manual processes that often result in missed or delayed responses and lost prospect information. They transform every printed asset into a data-backed gateway that captures intent and routes customers to the right action in seconds.

Replacing analog friction points starts with mapping current workflows. Printed catalogs, paper order forms, and static safety sheets make it impossible to know who engaged, when they engaged, and what they wanted. QR-enabled ordering pages, dynamic SDS hubs, and trackable feedback forms resolve these gaps while preserving the convenience of physical materials.

  • Audit analog processes: Identify printed catalogs, order forms, or paper-based compliance checklists that limit tracking and slow follow-ups. Prioritize processes where missed signals directly affect revenue or compliance.
  • Embed QR codes at key touchpoints: Place scannable codes on packaging, invoices, delivery slips, and trade materials. Link to real-time order tracking, inventory updates, warranty registration, or safety documentation to capture high-intent actions instantly.
  • Define success metrics upfront: Track reduced order lag times, increased digital survey participation, and conversion rates from scans to orders. Set benchmarks for scan-to-action ratios and repeat scan behavior by account.
  • Optimize placement and messaging: Add clear calls to action such as Scan to reorder or Scan for SDS near the code. Position QRs where users naturally look, like instruction guides, chemical drums, or reusable packaging.
  • Instrument robust tracking: Monitor scan time, location, device type, and downstream action. Use UTM parameters to capture source and medium so campaign-level reporting is accurate.
  • Automate follow-up with modern tools: Use a platform like Sona QR to generate dynamic codes, segment audiences, and route scans to the right experiences. Trigger automated emails or SMS when a scan indicates reorder interest or support needs.

When executed well, this approach replaces slow, manual workflows with responsive, measurable experiences. It gives sales and operations the visibility they need to act quickly, while giving customers a faster, more reliable way to get what they need without calling, emailing, or finding the right URL.

Why Do QR Codes Matter for Laundry Supply Companies?

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Laundry supply companies operate in environments where timing, accuracy, and compliance are critical. Static print materials are often outdated soon after they are produced, and paper-based data collection removes essential context from the customer journey. Without insight into who is interacting with packaging, safety sheets, or invoices, high-value opportunities remain invisible and unaddressed.

QR codes resolve these issues by making every physical asset interactive and measurable. They allow teams to update content without reprinting, prompt immediate action at the point of need, and capture the engagement signals that have traditionally been lost. For suppliers managing a mix of distributors, service teams, and business accounts, this visibility is essential to operational reliability and growth.

  • Offline to online transition: Scans give an instant bridge from packaging, delivery slips, and trade show collateral to digital reorders, SDS libraries, or account portals. This eliminates the drop-off that happens when users must type URLs or call support.
  • Simplicity and speed: Customers and staff can access digital manuals, troubleshooting guides, or reorder forms in seconds. Faster access means fewer delays, fewer support tickets, and more on-time deliveries.
  • Dynamic content flexibility: Update destinations after printing. If regulations change or a product line evolves, dynamic QR codes ensure every scan reaches the latest documentation, offers, or instructions.
  • Measurable engagement: Rich analytics quantify who scanned, when, and from where, revealing high-intent interest that would otherwise go untracked. This data powers account-based follow-up, retargeting, and smarter service prioritization.
  • Cost efficiency: QR codes are inexpensive to produce and can be deployed at scale across packaging, invoices, manuals, vehicles, and displays. Centralized management reduces reprint waste and enables consistent messaging across channels.

For companies grappling with fragmented signals and disconnected touchpoints, QR codes create a unified, traceable engagement layer. They deliver both customer value and operational intelligence in one scan.

Common QR Code Formats for Laundry Supply Use Cases

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Selecting the right QR code format matters because different actions require different levels of control, security, and measurement. Laundry supply workflows range from reorders and support requests to compliance and training, so code formats should align with the expected user action and data needs.

Dynamic QR codes are the default for most operational use cases because they enable content updates and detailed analytics without reprinting. Static codes can be appropriate for evergreen resources that will never change, like a permanent Wi-Fi network configuration. The key is to match the code type to the business objective and lifecycle of the asset.

  • Web links: Route scanners to product detail pages, reorder portals, SDS libraries, or warranty registration pages. Use dynamic links with UTM parameters to capture campaign performance by placement.
  • vCards: Let buyers or facility managers save a rep’s contact information instantly. Ideal for trade shows, sales leave-behinds, and field service badges where handoffs often get lost. Learn simple tactics to share contact info.
  • SMS or email: Pre-fill support requests, issue escalations, or post-delivery feedback messages. This ensures every concern is captured with context and reduces the risk of miscommunication. See tips for QR-driven SMS campaigns.
  • Wi-Fi access: Allow contractors or service techs to join a secure network with one scan while on-site. This reduces setup time and increases on-time completion for configuration or equipment updates.
  • App downloads: Promote ordering or inventory management apps. Auto-detect device and route users to the correct app store to accelerate onboarding and reduce confusion.

With centralized management in a platform like Sona QR, teams can create, tag, and update every format in one place. That consistency makes it easier to enforce naming conventions, secure links, and maintain accurate reports over time.

Where to Find Growth Opportunities

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Growth is often hiding in plain sight. For laundry supply companies, the highest-impact QR placements are those that intersect with frequent customer actions, recurring paperwork, or compliance-sensitive workflows. Each of these touchpoints already attracts attention in the field, which means a scan is the most natural next step.

Focus first on placements with high visibility and high intent. Packaging, delivery slips, service tags, and trade materials are all prime candidates because they show up exactly when buyers are evaluating, ordering, or troubleshooting. Turning those moments into measurable actions compounds results across marketing, sales, and operations.

  • Packaging and product labels: Add Scan to reorder and Scan for SDS to bottles, drums, cartons, and secondary packaging. This reduces reorder friction and ensures no customer need goes unrecorded. Explore ideas for product packaging.
  • Delivery slips and invoices: Include QR codes for payment, feedback, and product education. Routine paperwork becomes a data-rich conversion point that improves billing accuracy and customer satisfaction.
  • Trade show collateral: Use large-format signage and sample kit inserts with Scan to request quote or Scan for volume pricing. Automate lead capture instead of collecting business cards that never make it into the CRM.
  • Equipment service tags: Attach Scan for service or Scan for troubleshooting to washers, dosing pumps, and dispensers. Field issues surface faster and are easier to track through resolution.
  • Direct mailers: Tie catalog pages or seasonal promotions to personalized landing pages. Scan tracking reveals which offers resonate and which segments are most active.

Thoughtful placement turns every asset into an acquisition or retention lever. As scans accumulate, you unlock a continuous loop of insights that guide better creative, better offers, and smarter follow-up.

Use Cases for QR Codes in Laundry Supply Companies

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The strongest QR deployments align with specific business objectives and map cleanly to the buyer journey. Laundry supply companies typically prioritize faster reorders, bulletproof compliance, and sustained account growth. The following use cases are proven to move the needle on those goals.

Begin by piloting one or two use cases where measurement and ROI will be obvious. Once you validate impact, expand to adjacent workflows and standardize your approach across teams and regions.

  • Digital reordering: Place reordering QRs on packaging, storage bins, and stockroom signage. Route to an account-specific order form with past items pre-filled. Primary outcome: higher reorder frequency, reduced order lag, and clearer forecast signals.
  • Compliance access: Put Scan for SDS and Scan for safety training on labels and manuals. Route to a dynamic hub with the latest documents and short video refreshers. Primary outcome: fewer compliance violations and faster audits with tracked acknowledgments.
  • Sustainability tracking: Add QR-enabled eco-labels that explain certifications, recycling guidance, and environmental impact. Primary outcome: differentiated brand perception and segmented audiences for green initiatives or premium product lines.

Integrating these use cases builds a consolidated view of account behavior. Instead of guessing which materials or offers matter, you respond to live engagement with precise, timely actions.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Every QR scan is an intent signals. When you tag scans by context and action, you can automatically build audiences that map to funnel stages and buyer roles, then orchestrate follow-up that reflects what each person actually did. This replaces generic nurture with behavior-informed sequences that convert more efficiently.

Laundry supply segments often include facility managers, laundry operators, purchasing agents, and environmental health and safety roles. Knowing which role scanned a code for SDS versus a reorder form helps tailor messaging and strengthen account penetration.

  • Deploy journey-specific codes: Create distinct codes for awareness (catalogs, trade signage), consideration (product sheets, samples), and conversion (pricing pages, reorder forms). Each scan enriches a segment aligned to funnel stage. Browse Sona QR’s use case library.
  • Tag by action and role: Label codes by expected intent such as Reorder, Request quote, or SDS access, and tie that to likely roles. This powers role-based email cadences and sales alerts.
  • Track by location and timing: Segment scans by in-facility versus event, business hours versus after-hours, and pre-purchase versus post-purchase. Timing and place add critical context to follow-up.
  • Sync with CRM and ad platforms: Pipe scan metadata into Salesforce, HubSpot, and ad platforms. Build custom audiences for reordering reminders, training promotions, or eco-line upsells based on real behavior.

With Sona QR, each code becomes a structured data source, and each scan routes into the systems that run your funnel. This lets marketing, sales, and service coordinate seamlessly around the same intent signals.

Integrating QR Codes into Your Multi-Channel Marketing Mix

QR codes are connective tissue for campaigns that span print, in-person, and digital channels. They make offline efforts measurable, unify messages across touchpoints, and accelerate next steps without adding friction or requiring new apps.

In laundry supply, where brochures, delivery paperwork, trade events, and service visits all play a role in revenue, QR-enabled journeys keep your story consistent. The same themes and offers follow buyers from the warehouse to the web, ensuring no interest goes untracked and no customer is left waiting for information.

  • Brochures and print collateral: Add Scan to request a quote or Scan to compare formulas to your catalogs and product sheets. Use dynamic links so sales teams can update offers or bundles by region without reprinting. Explore QR ideas for catalogs.
  • Social media and UGC programs: Encourage customers to scan packaging to submit results photos, reviews, or case studies. Tag submissions and invite participants into referral or loyalty programs.
  • Direct mail: Make mail measurable with personalized QR codes tied to account-specific offers. Route to pre-filled reorder pages or scheduling for on-site demos of dosing solutions.
  • Digital signage and video: Display Scan to see the ROI calculator during webinars, training videos, or lobby displays. Reduce friction for viewers by replacing long URLs with a one-scan action.
  • Conferences and trade shows: Put QR codes on booth signage, badges, and samples. Route scans to tiered content such as spec sheets for operators, sustainability pages for ESG stakeholders, and volume pricing for procurement.

Centralized QR analytics, especially with Sona QR, ensure these channels reinforce one another. All scan events feed a single source of truth, enabling you to attribute outcomes, scale what works, and refine creative with confidence.

Step-by-Step QR Campaign Execution Checklist

Launching QR code initiatives is most effective when you treat them like performance campaigns. That means clear goals, thoughtful design, controlled rollouts, and disciplined measurement. Use the following steps to move from concept to proven results without unnecessary complexity.

Resist the temptation to scatter codes everywhere immediately. Instead, pick a high-impact workflow, prove the value, and then scale methodically. This approach builds internal momentum, creates reference wins, and ensures your data model is right from the start.

Step 1: Choose Your Use Case

Start with a defined business problem to solve. Reorders taking too long, compliance documents going unread, or feedback not making it back to the team are all strong candidates. Select a use case where you can see impact quickly and where stakeholders are motivated to test something new.

Document the specific outcome you want to improve and how you will measure it. For example, reduce average reorder time from four days to two, increase SDS acknowledgment rates to 95 percent, or double feedback response rate on delivery slips. Align on the metric with sales, operations, or compliance leads so everyone rallies around the same goal.

  • Define success: Clarify the exact KPI and the baseline you will improve. Set a timeframe and target lift.
  • Pick stakeholders: Identify owners for creative, deployment, analytics, and follow-up. Ensure accountability for each step.

Step 2: Pick a QR Code Type

Choose between static and dynamic codes based on flexibility and tracking needs. Static is acceptable for permanent, never-changing resources, but most laundry supply use cases benefit from dynamic codes that allow edits, A/B tests, and detailed analytics.

Map code types to destinations and measurement early. Use dynamic codes for reorder flows, compliance hubs, event lead capture, and training materials. Use static codes only when you are sure the destination and content will not change.

  • Match format to use case: Dynamic for orders, compliance, and promotions; static for permanent Wi-Fi or evergreen instructions.
  • Instrument analytics: Append UTM parameters to dynamic links and establish naming conventions so reporting stays clean.

Step 3: Design and Test

Design your QR assets for scannability and trust. Include a clear benefit-driven call to action and a frame or caption that tells users exactly what they will get. Brand elements like color and logo can be incorporated as long as contrast and quiet space remain sufficient for reliable scanning.

Test in real conditions before going live. Scan from multiple devices, at different distances and angles, and under varied lighting. If the code will go on curved or textured surfaces like drums or bags, ensure the size and placement still scan quickly.

  • Write strong CTAs: Use action-oriented, specific prompts such as Scan to reorder in 10 seconds or Scan for SDS and training.
  • Validate scannability: Confirm minimum size, color contrast, and quiet zone standards. Avoid placing codes on seams, bends, or high-wear areas.

Step 4: Strategic Deployment

Deploy to high-impact locations that align with your growth plan. Packaging, invoices, trade materials, and service tags are typically the best starting points. Coordinate with operations to ensure codes remain visible through handling, storage, and transit.

Localize where relevant. Regional promotions, language preferences, and product availability can influence destinations. Dynamic codes let you route the same printed asset to different experiences based on rules like geography or device.

  • Prioritize high-visibility assets: Start with packaging and delivery paperwork. Expand to trade signage and equipment tags as you validate results.
  • Plan for durability: Use weatherproof labels or direct printing for outdoor or industrial environments to prevent damage.

Step 5: Track and Optimize

Create a reporting cadence that moves from scans to business outcomes. Track not only scan volume but also conversion rates, time to action, and revenue influenced. Compare performance by placement, creative, and audience segment to find the highest-leverage improvements.

Iterate continuously. Adjust CTAs, reposition codes, update landing pages, and test incentive structures such as small discounts or loyalty points for scanning. Share insights with sales and operations so they can reinforce top-performing behaviors in the field.

  • Measure full-funnel impact: Report scans, click-through, form completions, orders, and revenue attribution, not just top-line activity.
  • Close the loop: Feed insights into CRM and marketing automation. Trigger follow-up sequences and sales alerts based on scan activity.

Following this process ensures each QR initiative delivers incremental value and avoids becoming just another unmeasured touchpoint.

Tracking and Analytics: From Scan to Revenue

Attribution has long been a blind spot for print-heavy workflows. Knowing a catalog or label was seen tells you very little. With QR codes, you can connect the first moment of interest to pipeline and revenue, as long as you capture the right metadata and integrate it into your systems.

A disciplined analytics approach begins with link hygiene and consistent tagging. Every QR destination should include UTM parameters for source, medium, campaign, and placement. Dynamic codes should also carry internal attributes like audience intent, role hypothesis, and asset type. This context turns scans into insights you can act on.

  • Track every scan: Capture time, location, device, and referring asset. Use Sona QR to consolidate dashboards and compare performance across campaigns.
  • Measure engagement by channel: Break out results by packaging, invoices, trade shows, and direct mail. Identify which context drives the highest scan-to-action rates.
  • Respond in real time: Set alerts for high-intent behaviors like multiple reorders or repeated SDS accesses from the same account. Prioritize outreach while interest is hot.
  • Sync with your CRM: Push scan events to Salesforce, HubSpot, and other systems. Enrich contact and account records with scan history and inferred intent.
  • Attribute revenue: Tie scans to pipeline with multi-touch attribution and account identification so you can quantify lift by placement and creative.

Modern analytics tools make it practical to tie offline engagement to tangible outcomes. This capability is essential for proving ROI, reallocating budget to top performers, and building executive confidence in scaling QR programs.

Tips to Expand QR Success in Laundry Supply Companies

Sustained performance comes from continuous learning and thoughtful scaling. As you add QR codes across assets and regions, standardize your approach to tagging, reporting, and follow-up so each scan strengthens your data foundation rather than adding noise.

Consider the audience experience at every step. QR codes perform best when they offer immediate, obvious value. Make the promised action clear, keep landing pages fast and mobile-friendly, and ensure the next step is only one tap away.

  • Use unique codes per placement: Generate distinct codes for labels, invoices, trade signage, and direct mail. This granularity pinpoints the assets and environments that actually drive results.
  • Add UTM parameters to every destination: Standardize naming conventions for source, medium, campaign, and content. Reliable tagging supports stronger offline attribution.
  • Trigger automated follow-ups: Connect scans to email or SMS journeys. For example, a reorder scan can trigger a thank-you plus a cross-sell suggestion, while an SDS scan can trigger a safety refresher or training invite.
  • Educate staff and customers: Train sales reps and drivers to promote scanning with quick scripts. Borrow creative QR ideas to boost field adoption.

Creative deployment examples reinforce both convenience and value. Put QR codes on chemical drums to enable one-tap reorders and immediate SDS downloads. Label eco-friendly packaging with Scan for our footprint and recycling guidance to support sustainability-minded buyers while building a segment for future green initiatives.

Real-World Examples and Creative Inspiration

QR code success stories in laundry supply often share a common thread: teams place codes where work happens and align them with actions people already want to take. The result is higher participation, fewer delays, and measurable growth that compounds as programs scale.

Consider these patterns as inspiration for your own pilots. You do not need to reinvent the wheel; you just need to match QR-enabled actions to existing moments of intent and then measure the results carefully.

  • Peer comparison: Companies that added QR reordering to packaging and feedback QRs to delivery slips saw faster turnarounds and higher repeat order rates than peers relying on phone or email. The biggest gains came from accounts that previously ordered irregularly.
  • Environmental leadership: Suppliers using QR-enabled eco-labels to showcase certifications and recycling programs gained credibility with procurement and ESG teams. Scans created a rich audience for green product announcements and sustainability content.
  • Regulatory compliance: Teams replacing printed SDS binders with QR access reported fewer manual errors and smoother audits. Dynamic updates ensured the latest documents were always in reach without reprinting.
  • Strategic partnership case: A regional laundry operator adopted QR digital ordering and cut average order time by half. Sales used scan data to identify high-value accounts at risk of delay and proactively adjusted inventory allocations.
  • Community impact: Local distributors tied QR scans on invoices to loyalty programs and charitable givebacks. Participation increased because customers could act in the moment and see their contributions tracked transparently.

These examples underscore a simple principle: when you make the right action easy and measurable, customers reward you with engagement and loyalty.

Expert Tips and Common Pitfalls

Rolling out QR codes at scale is part design craft, part operational discipline. Learning from others accelerates success and helps you avoid common mistakes that can undermine adoption or data quality.

Balance ambition with practicality. Launch where the business case is strongest, make sure the user experience is excellent, and build a reporting loop that everyone trusts.

  • Executive insight: Industry leaders recommend starting with high-volume, high-frequency assets such as packaging and delivery slips. These placements produce enough activity to validate ROI quickly and justify broader rollout.
  • Common pitfalls: Avoid placing codes on curved seams, low-contrast backgrounds, or high-wear areas. Always provide an alternative access URL for accessibility and uptime, and confirm that landing pages load quickly on older devices.
  • Analyst perspective: Experts point to granular transparency and trackable product lifecycles as competitive differentiators. QR codes provide the data backbone for this shift, connecting physical interactions to digital records you can query and optimize.
  • Customer testimonial: A laundry business owner shared that adding QR codes to delivery slips streamlined reorders and surfaced upsell opportunities. Support calls dropped significantly because customers could self-serve from paperwork they already received.

Adopt these insights to strengthen your initial launches and to guide continuous improvement. Small design tweaks and process refinements often deliver outsized gains.

Final Thoughts

QR codes are now a strategic pillar for laundry supply companies. They convert every label, slip, and brochure into a responsive entry point that drives action and captures intelligence. With the right tools and process, you can connect offline interest to online outcomes, unify data across teams, and prove revenue impact with confidence.

The path forward is straightforward. Start with a high-impact use case such as digital reordering or SDS access. Choose dynamic codes, instrument analytics rigorously, and integrate scan data into your CRM. Then iterate: refine CTAs, optimize placements, and expand to adjacent workflows once results are clear.

Sona QR helps you generate, manage, and measure QR codes at scale. Sona.com extends that value by tying scans to pipeline and revenue through multi-touch attribution and identity resolution. Together, they give laundry supply teams a complete stack for turning physical engagement into measurable growth.

QR codes unlock new digital possibilities for laundry supply companies, making every product, form, and touchpoint a data-driven gateway to service and sales. Start creating QR codes for free.

Conclusion

QR codes have revolutionized laundry supply companies by transforming how they connect with customers and streamline operations. By enabling instant access to product information, usage guides, and replenishment services, QR codes enhance customer convenience and drive smarter inventory management. Imagine empowering your clients to reorder supplies with a quick scan or access troubleshooting tips on the spot—boosting satisfaction and loyalty while reducing friction.

With Sona QR, laundry supply companies can create dynamic, trackable QR codes that update instantly without costly reprints. Every scan captures valuable engagement data, linking offline interactions directly to sales and operational insights. This means more efficient customer acquisition, improved service experiences, and actionable intelligence to grow your business.

Start for free with Sona QR today and turn every scan into a streamlined solution, a loyal customer, or a measurable business win.

FAQ

What are the best laundry supply companies for commercial use?

The article does not list specific companies but focuses on how laundry supply companies can use QR codes to improve operations and customer engagement.

How can I integrate QR codes into my laundry business?

Integrate QR codes by auditing analog processes, embedding codes at key touchpoints like packaging and invoices, defining success metrics, optimizing placement and messaging, instrumenting tracking, and automating follow-ups using platforms like Sona QR.

How do laundry supply companies use mobile marketing?

Laundry supply companies use mobile marketing by deploying QR codes that link customers to digital reordering, compliance documents, support requests, and promotional content, enabling app-free, instant access and measurable engagement.

What are some creative ways to use QR codes in a laundry service?

Creative uses include placing QR codes on chemical drums for quick reorders, eco-labels for sustainability info, delivery slips for feedback and payments, trade show materials for lead capture, and equipment tags for service and troubleshooting.

What are the benefits of using QR codes for laundry service customers?

Benefits include instant access to ordering and documentation without apps, faster issue resolution, dynamic content updates, reduced delays, simplified compliance, and overall improved convenience and service reliability.

Ready to put these strategies into action?

Use Sona QR's trackable codes to improve customer acquisition and engagement today.

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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