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THE sQR TEAM
August 26, 2025

How to Use QR Codes in New Auto Parts Retailers to Capture Leads

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In today’s digitally driven world, QR codes have evolved from novelty to strategic powerhouse for bridging offline engagement with online action. For new auto parts retailers, QR codes in marketing provide a frictionless and highly effective way to capture leads, drive repeat purchases, and simplify the customer journey without requiring app downloads or heavy technical lift.

As competition intensifies, retailers face common pain points: anonymous walk-in traffic, delayed or manual data entry, and missed opportunities to turn peak-intent moments into actionable leads. QR codes embedded across signage, packaging, receipts, and displays transform each offline encounter into a measurable digital touchpoint. This lets marketing and operations teams move quickly with timely follow-up, smarter segmentation, and closed-loop attribution.

This article outlines practical strategies, best practices, and advanced tools that help new auto parts retailers capture both anonymous and known leads with QR codes. You will see how to build high-value audiences, integrate QR into a multichannel strategy, and use analytics to connect scans to revenue. The result is a repeatable playbook that turns physical browsing into digital conversion at scale.

How to Achieve Seamless Lead Capture in New Auto Parts Retailers Using QR Codes: A Step-by-Step Guide

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QR codes solve one of the sector’s costliest challenges: losing high-value prospects who browse, ask questions, or pick up a flyer but never submit their information. Paper forms, static brochures, and passive signage rarely capture spontaneous interest. By contrast, scannable touchpoints meet shoppers in their moment of curiosity and move them directly into your CRM, loyalty, or e-commerce flow via mobile-first tools like Google Forms.

The shift is simple. Replace analog activities with QR-enabled actions that reduce effort and increase speed. Shelf talkers become gateways to fitment checks, warranty registration, and promotion unlocks. Packaging becomes a portal to installation guides and reorder options. Receipts become springboards to reviews and loyalty bonuses. Each scan captures intent, creates a record, and invites a next step aligned with the buyer journey.

  • Replace manual methods: Place QR codes on shelf talkers, inventory tags, and mailers to route walk-in traffic to tailored landing pages or lead forms. Use direct mail to drive segmented traffic and capture data at scale. Data flows into your CRM instantly, cutting out transcription delays and errors.
  • Accelerate follow-up: Add QR codes to packaging, receipts, and counter displays with clear CTAs for discounts, warranty activation, or expert chat. Capture contact info while interest is high and route leads to sales or service automations.
  • Define meaningful KPIs: Move beyond raw scan counts. Track scan-to-form completion, coupon redemption, repeat purchase lift, and time to first contact. Use these KPIs to allocate budget to the top-performing placements.
  • Leverage analytics for anonymous interest: Use platforms with built-in analytics to reveal patterns by placement, product category, time of day, or store location. Tailor campaigns to hot spots and peak windows to maximize lead capture.

For auto parts marketers and operations teams, every scan becomes a bridge from offline to online. Whether it is a first-time visitor comparing brake kits or a loyal customer opting in for maintenance reminders, QR codes create real-time momentum toward conversion.

Why Do QR Codes Matter for New Auto Parts Retailers?

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Auto parts shoppers frequently browse, compare, and research in-store before deciding. Without a quick way to convert that curiosity into a digital relationship, retailers miss timely outreach and lose attribution clarity. See First-touch vs last-touch attribution models from Sona.

They are especially valuable on assets like shelf tags, end cap signage, fitment charts, and printed flyers that already drive attention but struggle to prompt immediate response. When scanning is faster than asking for help, QR codes transform passive exploration into measurable engagement. For additional retail rollout guidance, review this retail rollout viewpoint.

  • Offline to online gap: Shoppers see signage, flyers, or product labels. QR codes offer a direct next step: scan to check fitment, claim an offer, or book installation. Offline curiosity becomes a trackable digital session.
  • Need for speed and simplicity: No app, no typing, no friction. A single scan unlocks specs, warranty details, and discounts. Faster access increases form fills and opt-ins.
  • Dynamic content flexibility: Promotions change and inventory moves. Dynamic QR codes let teams update destinations and offers without reprinting signage or labels. This supports agile merchandising and rapid iteration.
  • Trackability: QR platforms log scans by time, device, and location. You learn which products, placements, and messages perform best so you can refine follow-up, upsells, and staffing decisions.
  • Cost efficiency: Codes are inexpensive to produce and scale. Small teams can launch multi-location campaigns with immediate feedback and minimal waste.

Consider two examples. Inventory stickers with unique codes show which brake pads or batteries attract the most in-store scans, guiding stock decisions and featured placements. Direct mail pieces with distinct QR codes track response by neighborhood and offer type, informing localized promotions and inventory allocation. With QR data, new auto parts retailers compete on insight rather than intuition.

Common QR Code Formats for New Auto Parts Retailer Use Cases

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QR codes are versatile tools that activate specific actions aligned with a retail environment. Select formats that match your buyers’ intent and your team’s goals, then design destinations that make the next step obvious and rewarding.

Dynamic QR codes are recommended for most campaigns since they support analytics, content updates, and future-proofing. Static codes are sufficient for unchanging destinations like a warranty terms PDF or a general service page.

  • Web links: Route scanners to product detail pages, fitment checkers, installation videos, warranty registrations, and limited-time offers. This is the default choice for in-aisle and packaging placements where shoppers need immediate clarity.
  • Lead capture forms: Use forms for newsletter sign-ups, loyalty enrollment, or raffle entries at checkout and events. Keep forms short and mobile-first. Pre-fill fields when possible to increase completion rates.
  • vCards: Let customers save contact details for parts specialists, commercial sales reps, or service advisors with one tap. This is useful for fleet buyers or pros who need quick access to an account manager; see business cards.
  • SMS or email: Pre-fill messages for service appointments, fitment questions, or reorder requests. This format minimizes friction when shoppers prefer messaging over forms or calls; explore text message campaigns.
  • Inventory and e-commerce links: Connect shelf tags to real-time stock status, fitment verification, and ship-to-home options. This reduces disappointment from out-of-stock shelves and preserves high-intent buyers.

With a centralized platform like Sona QR, you can manage all formats, switch destinations without reprinting, and compare performance by code type, asset, and campaign.

Where to Find Growth Opportunities

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Growth hides in everyday touchpoints that already capture attention but rarely capture data. By adding thoughtful QR entry points across your environment, you convert casual moments into measurable engagement while shedding light on which products and messages earn the most interest.

Prioritize zones with high dwell time or high decision impact. Within auto parts stores, that typically includes categories with complex fitment concerns, variable pricing, or safety implications where customers seek reassurance or expert guidance.

  • Packaging and product labels: Link to compatibility guides, installation videos, safety notices, and reorder options. Scans here indicate strong interest and often late-stage intent. Use these signals for timely follow-ups or retargeting.
  • Store signage and end caps: Feature codes on category headers and promotional displays to guide shoppers to detailed buying guides, bundle deals, or loyalty sign-ups. End caps are decision hubs, so treat them as lead capture hubs too.
  • Direct mail flyers and catalog inserts: Transform passive reading into measurable traffic. Use distinct codes per audience segment or region to test offers and personalize follow-up campaigns; add catalog inserts to expand reach.
  • Events, trade shows, and car meets: Replace business cards and clipboards with codes on banners, swag, and demo displays. Drive instant sign-ups for event-only discounts, content downloads, or pro pricing inquiries.
  • Point-of-sale receipts: Invite warranty activations, product reviews, or first-dibs access to clearance and seasonal deals. Post-purchase QR engagement reveals cross-sell potential and retention risks.

Align placements with real buyer behavior. For instance, brake and suspension aisles often trigger detailed research. Battery bays often prompt fitment confirmations. These contexts guide your landing page content, messaging, and capture flow.

Use Cases for QR Codes in New Auto Parts Retailers

QR codes shine when they replace analog processes with clear digital outcomes. The following use cases map to core moments in a typical auto parts buyer journey, from discovery to post-purchase.

  1. QR-driven lead capture at checkout: Place a scan-to-join code at POS for loyalty sign-ups, raffle entries, or extended warranty registration. Outcome: more first-party data, faster follow-up, and larger remarketing audiences.
  2. Real-time fitment and inventory lookup in-aisle: Put unique codes on shelf tags or bin labels for popular SKUs. Outcome: fewer lost sales due to uncertainty or stockouts, plus visibility into which products drive the most consideration.
  3. Flash promotions and cross-sells on signage: Add codes to window decals, counter displays, and end caps that unlock bundles, installation discounts, or seasonal deals. Outcome: higher average order value and repeat purchase lift.

Layer these use cases to create a continuous, data-rich journey. A shopper who scans for fitment, joins loyalty at checkout, and later scans a receipt for warranty activation generates three distinct signals that can drive personalized outreach.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Every scan offers context: where the shopper was, what they were looking at, and what stage of the journey they might be in. By creating multiple QR entry points and tagging each one, you automatically build segmented audiences and deliver more relevant follow-up with Sona’s Intent-Driven Retargeting.

Start by mapping journey stages to placements. Awareness scans often come from mailers or window signage. Consideration scans happen in-aisle near complex products. Conversion scans frequently happen at POS or on receipts. Post-purchase scans follow in emails or packaging.

  • Create unique QR codes for each journey stage: For example, use one code for flyers that promote a brake sale, another for shelf tags in the brake aisle, and a third for the discount coupon on the receipt. Each code populates a stage-specific audience.
  • Tag audiences by product category or offer: Segment scanners who engage with performance accessories, maintenance kits, or batteries. Use tags to tailor creative and offers to category-specific needs.
  • Track location, channel, and timing: Separate in-store scans from at-home scans. Distinguish weekday from weekend traffic. Record pre-purchase versus post-purchase contexts for smarter sequencing.
  • Sync segments to your CRM and ad platforms: Automatically push audiences into HubSpot, Salesforce, Google Ads, and Meta. Trigger drip campaigns, promote local store inventory ads, and alert staff when high-value prospects return.

For new auto parts retailers, useful distinctions include DIY hobbyists versus professional mechanics, new vehicle owners versus high-mileage vehicles, and emergency replacement buyers versus planned upgrade enthusiasts. These nuances influence messaging, urgency, and the balance between education and promotion. Sona QR streamlines this process by making every code a smart audience gateway tied to your downstream tools. For deeper tactics, explore Sona QR’s automotive industry guide.

Integrating QR Codes into Your Multi-Channel Marketing Mix

QR codes are connective tissue across offline and online channels, ensuring consistent messaging and measurable actions wherever your customers encounter your brand. When each physical asset triggers a digital step, you not only reduce friction but also create a unified data layer.

This approach eliminates silos. Instead of guessing whether a window display or a flyer matters, you know exactly which placements generate scans, form fills, and sales. With that visibility, you can double down on winners and adjust underperformers fast.

  • Brochures and print collateral: Add scan-to-learn codes that route readers to buying guides, compatibility checks, or financing and installation options. Track which brochure sections drive the most scans to refine future editions.
  • Social media and UGC campaigns: Promote in-store QR codes that encourage customers to share installations, reviews, or before-and-after photos. Use scans to attribute social referrals to product categories and store locations.
  • Direct mail: Include unique codes tied to neighborhoods or buyer cohorts. Connect scans to personalized landing pages with relevant offers, then measure which creatives convert best.
  • TV, digital signage, and video displays: Replace long URLs with scan-to-shop moments on in-store screens or local cable ads. Use digital signage to make it easy to claim deals on the spot.
  • Conferences, trade shows, and local events: Add QR codes to booth signage, vehicle wraps, hats, or bags. Capture lead info without forms, then tag by event to personalize follow-up and attribute ROI.

Centralized platforms like Sona QR let you manage codes across channels and locations, monitor performance in one dashboard, and sync scan events with your CRM and ad platforms for a coherent omni-channel strategy.

Step-by-Step QR Campaign Execution Checklist

Even the best idea falters without disciplined execution. Use this checklist to align goals, formats, design, deployment, and optimization. Each step ensures your QR program captures real demand and proves its impact.

Step 1: Choose Your Use Case

  • Define the goal: Identify one clear objective such as capturing anonymous in-aisle browsers as qualified leads or converting event traffic into CRM contacts for a brake promotion.
  • Align to business outcomes: Tie the use case to measurable results like lead volume, conversion rate, or average order value. Clarity here informs design and placement choices.

Step 2: Pick a QR Code Type

  • Static vs dynamic: Use static codes for permanent, untracked destinations like a warranty PDF. Use dynamic codes when you want analytics, retargeting, or the ability to change destinations after printing.
  • Future-proofing: Opt for dynamic in any campaign with promotions, inventory links, or audience tagging so you can optimize on the fly without reprinting materials.

Step 3: Design and Test the Code

  • Visual hierarchy: Add your logo and a bold frame around the code. Pair it with a short, benefit-led CTA such as Scan to Check Fitment or Scan for 10 Dollars Off.
  • Scannability checks: Test on iOS and Android, in bright and dim lighting, at various distances and angles. Validate on actual printed materials like shelf talkers and packaging before rolling out.

Step 4: Deploy Across High-Impact Channels

  • Prioritize hot zones: Place codes at aisle ends, fitment reference areas, checkout counters, entrance windows, and on direct mail inserts. Focus on touchpoints where missed opportunities are most costly.
  • Match context to content: Send in-aisle scans to product details or compatibility checks, while receipts and emails should lead to reviews, warranty activations, or loyalty bonus claims. Encourage Google reviews post-purchase.

Step 5: Track and Optimize

  • Analytics instrumentation: Use a platform like Sona QR to capture scans by time, device, placement, and location. Append UTM parameters to destinations for downstream reporting.
  • Iterative improvements: A/B test CTAs, landing page formats, and offers. Rebalance code placements based on scan volume, conversion rate, and revenue attribution.

This repeatable process helps teams tackle the core causes of missed lead capture: friction, ambiguity, and blind spots. Execute the steps in order, then loop back to optimize based on real results. Over time, your store becomes a network of digital on-ramps feeding a well-instrumented funnel.

Tracking and Analytics: From Scan to Revenue

Without trustworthy analytics, QR campaigns risk becoming vanity exercises. The goal is not to count scans in isolation; it is to connect scans to meaningful outcomes like sign-ups, orders, warranty activations, and repeat purchases. When reporting spans from first scan to closed sale, budgets can be confidently shifted toward the placements and messages that work.

Modern QR platforms should show granular details and tie into your existing stack. For retail operations with multiple locations or seasonal promotions, centralized tracking eliminates guesswork and reduces the lag between performance and optimization.

  • Granular scan insights: See device type, operating system, time of day, store location, and referring asset. Identify peak windows, top-performing aisles, and code designs that yield the best engagement.
  • Revenue attribution: Map scan activity to downstream actions such as e-commerce orders, in-store redemptions, or warranty registrations. Attribute revenue to specific placements and offers.
  • CRM and e-commerce sync: Push scan events into Salesforce, HubSpot, and your POS or e-commerce platform. For step-by-step setup, see Integrate Sona with HubSpot.
  • Full-funnel visibility: Stitch engagement across print, signage, events, and web to build a complete journey. Identify where education or incentives are needed to move the buyer forward.

Sona QR and Sona, an AI-powered marketing platform, streamline this workflow: scan data is captured in real time, synced to your CRM, and linked to revenue through identity resolution and multi-touch attribution. The result is performance-grade visibility that turns QR from a tactical add-on into a growth engine.

Tips to Expand QR Success in New Auto Parts Retailers

Consistency and clarity determine QR success. The technology works, but results hinge on smart placement, simple CTAs, and automation that honors the shopper’s intent. These best practices keep your program focused on business outcomes.

  • Use unique codes for each placement: Distinguish end caps, shelf tags, and window decals so you can see which assets drive qualified leads versus casual scans. Precision targeting cuts wasted spend.
  • Add UTM parameters to every destination: Feed accurate source, medium, and campaign data into your analytics and CRM. This improves attribution and guides future creative decisions.
  • Trigger follow-up workflows after scans: Launch automated emails, SMS reminders, or ad retargeting based on category interest. For example, send installation tips and bundle offers after a brake kit scan.
  • Educate staff and shoppers: Train associates to point out QR benefits, especially for fitment checks and warranty activation. Clear benefit-led CTAs such as Scan to Check Your Fit improve adoption.
  • Get creative with post-purchase touchpoints: Put codes on invoices and loyalty cards that link to maintenance schedules, how-to videos, or referral bonuses. This keeps engagement alive between visits.

Start small with two or three high-impact placements, then expand. With each cycle, use your data to prioritize the next best location and message. Sona QR helps you create and track your first codes quickly, so you can iterate based on real-world feedback.

Expanding Value: Real-World Examples and Creative Inspiration

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Retailers who integrate QR across their footprint consistently report faster lead capture, smarter segmentation, and higher retention. The common thread is a tight connection between context, content, and follow-up.

  • Interview insight: “After adding QR codes to our battery and brake displays, we captured leads we were missing, especially at trade days and weekend rushes. The data showed surprising interest in higher-end kits, which we used to adjust our bundles and staff coverage.”
  • Case study snapshot: A regional auto parts chain connected shelf tag QR codes to live inventory and fitment tools. They reduced lost sales from stockouts, routed shoppers to site-to-store orders, and triggered drip emails based on category interest. Conversion rates improved and returns dropped due to better pre-purchase fitment verification.
  • Analyst perspective: Retailers that treat QR as a lead system rather than a link see higher repeat purchase rates and lower churn. Early engagement signals enable follow-up while interest is still fresh, especially in emergency replacement scenarios.
  • Creative example: Stores printing QR codes on loyalty cards that unlock installation videos and maintenance reminders report increased engagement after the sale. This content-driven approach opens new cross-sell moments for accessories and complementary parts.
  • Best practice highlight: Integrate with Google Analytics and your CRM so scans are linked to revenue and lifetime value, not just traffic. For foundational context, see these QR marketing basics.

Use these themes to spark ideas in your own environment. The best concepts are grounded in your customers’ real moments: deciding between brands, confirming fitment, or weighing DIY versus professional installation.

Expert Tips and Common Pitfalls

Executing a QR strategy is straightforward, yet small missteps can suppress results. The following expert tips and pitfalls will help you build campaigns that scale.

  • Prioritize high-traffic, high-intent placements: Aisle ends, category headers, and checkout counters outperform backlit corners or bottom shelves. Make scanning effortless.
  • Test for readability before rollout: Codes that are too small, low contrast, or cluttered by background designs frustrate users. Validate at real viewing distances.
  • Instrument with UTMs across all codes: Without consistent tagging, you cannot compare placements or creatives. UTMs enable reliable cross-channel reporting.
  • Reduce visual clutter: Surround the code with whitespace and use a clear, benefit-led CTA. Pair with a simple directional arrow or frame to draw the eye.
  • Choose dynamic codes for changing offers: Static codes lock you into destinations and slow optimization. Dynamic codes keep campaigns agile as inventory, pricing, and seasons shift.

By focusing on these fundamentals and learning from early tests, teams avoid common pitfalls like too many calls to action, unclear destinations, or under-tagged assets. Over time, the data will tell you which combinations of placement, message, and offer maximize ROI.

For new auto parts retailers, QR codes are more than a convenient shortcut. They are a foundation for recapturing lost opportunities, surfacing real engagement signals, and delivering cohesive offline-to-online journeys. By embedding QR touchpoints across in-store and post-purchase experiences, you ensure that no lead remains anonymous and every interaction can drive measurable value.

The benefits go beyond operations. QR-driven campaigns supply actionable insights to reduce churn, lift e-commerce conversion rates, and maintain consistent messaging across channels. Whether your goal is to accelerate lead capture, prevent missed upsells, or unify targeting, adopting a QR-first approach lets you graduate from manual guesswork to data-driven growth.

In a landscape where every shopper’s attention is contested, retailers who swiftly connect offline moments to digital journeys will outpace their peers. Begin by turning each product label, print piece, or in-person event into a high-value entry point for growth. Generate a few dynamic codes, deploy them in proven hot zones, and let the data guide your next move. With a platform like Sona QR and the measurement capabilities of Sona, you can capture demand at the source, attribute scans to revenue, and scale what works. Start creating QR codes for free.

Conclusion

QR codes have transformed new auto parts retailers from traditional sales points into dynamic, measurable lead-generation hubs. Whether it’s capturing qualified leads, enhancing in-store and online customer experiences, or streamlining follow-ups, QR codes replace outdated methods with instant, mobile-friendly interactions that deliver real-time data—turning every product label, display, or ad into a powerful conversion tool. Imagine instantly knowing which parts and promotions spark the most interest and being able to optimize your marketing on the fly.

With Sona QR, you can create dynamic, trackable QR codes in seconds that update campaigns without costly reprinting and seamlessly connect every scan to your sales pipeline. No more guesswork or missed opportunities—just smarter, more effective lead capture that drives measurable growth. Start for free with Sona QR today and turn every scan into a new customer, a stronger relationship, or a closed deal.

FAQ

What are the latest trends in auto parts retailing involving QR codes?

New auto parts retailers are increasingly using QR codes to capture leads, drive repeat purchases, and simplify the customer journey by bridging offline engagement with online action without requiring app downloads.

How can QR codes enhance the auto parts buying experience?

QR codes provide quick, frictionless access to fitment checks, warranty registration, installation guides, promotions, and loyalty sign-ups, turning passive browsing into measurable digital engagement.

What are some successful examples of auto parts retailers using QR codes?

Retailers have used QR codes on battery and brake displays to capture leads, reduce lost sales by connecting shelf tags to live inventory and fitment tools, and increased engagement by adding codes on loyalty cards for installation videos and maintenance reminders.

How do auto parts retailers capture leads using QR codes?

They place QR codes on shelf talkers, packaging, receipts, signage, and direct mail to route shoppers to lead capture forms, loyalty enrollment, promotions, and expert chat, enabling instant data capture into CRMs and automated follow-up.

What are the benefits of incorporating QR codes into auto parts marketing?

QR codes reduce manual data entry, increase speed of lead capture, provide dynamic content updates, enable detailed analytics and revenue attribution, lower campaign costs, and create seamless offline-to-online customer journeys.

What types of QR code formats are best suited for new auto parts retailers?

Dynamic QR codes are preferred for campaigns needing analytics and content updates, while static codes work for permanent content like warranty PDFs; common formats include web links, lead capture forms, vCards, SMS or email messages, and inventory links.

Where should new auto parts retailers place QR codes for maximum impact?

High-impact placements include shelf tags, packaging, receipts, store signage, end caps, direct mail inserts, point-of-sale counters, and event materials to capture high-intent customer moments.

How can QR codes help build high-value audiences for retargeting?

By creating unique codes for different journey stages and segments, retailers can tag and track scanner behavior by location, product category, and timing, syncing this data to CRM and ad platforms for targeted follow-up campaigns.

How do auto parts retailers integrate QR codes into a multi-channel marketing strategy?

They use QR codes across print collateral, social media, direct mail, digital signage, and events to ensure consistent messaging, measurable actions, and unified data that connects offline and online customer interactions.

What steps should retailers follow to execute an effective QR code campaign?

Retailers should define clear goals, choose the appropriate QR code type, design and test codes for scannability, deploy in high-impact channels with aligned content, and track performance for iterative optimization.

What analytics capabilities are important for measuring QR code campaign success?

Platforms should provide granular scan data by time, device, location, and asset, enable revenue attribution, integrate with CRM and e-commerce systems, and offer full-funnel visibility from scan to sale.

What are key best practices to ensure QR code success in auto parts retail?

Use unique codes per placement, add UTM parameters for tracking, trigger automated follow-ups, educate staff and customers about benefits, and start with a few high-impact placements to expand based on data.

What common pitfalls should new auto parts retailers avoid when using QR codes?

Avoid placing codes in low-traffic areas, using unreadable or cluttered designs, failing to tag URLs for analytics, having unclear calls to action, and relying on static codes for dynamic content.

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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