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THE sQR TEAM
August 21, 2025

How to Use QR Codes in School Lunch Programs to Gather Feedback

Health
Psychology
Education
Education,Technology,Feedback

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QR codes have become a powerful tool for connecting offline engagement with online action, making them ideal for school lunch programs seeking to enhance student and parent involvement, improve operational efficiency, and support healthier nutrition outcomes, all without complex app development or manual paperwork. With a simple scan, students and families can rate meals, report allergies, or access nutrition facts. Administrators gain real-time visibility into preferences and concerns that once lived on clipboards or got lost in email threads.

Many school lunch programs struggle with lost feedback, limited insight into food preferences, difficulty meeting nutritional guidelines, and underused opportunities for food safety communication. Traditional approaches like printed surveys or verbal suggestions are slow and often capture only partial feedback. The result is missed opportunities for engagement, compliance, and program improvement, along with frustration for cafeteria staff who want to serve what students actually enjoy. For ideas on parent and student outreach, see this overview of QR-powered school communications.

By incorporating QR codes into everyday cafeteria routines, school lunch administrators can quickly gather meaningful feedback and track program effectiveness in real time. Each scan provides actionable data to spot trends, address shifting preferences, and strengthen communication with parents and staff, creating a more responsive and student-centered meal experience. The shift to QR-driven workflows replaces guesswork with structured insights that help programs balance nutrition goals with student satisfaction.

How to Achieve Better Feedback and Program Outcomes in School Lunch Programs Using QR Codes: A Step-by-Step Guide

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QR codes create a vital connection between the cafeteria and actionable digital insights, helping programs address the recurring challenges of limited feedback and inconsistent engagement. Instead of relying on paper forms that get misplaced or suggestions that never reach decision makers, a QR-enabled workflow brings structure and speed to feedback collection and reporting. For classroom-friendly tactics, explore Sona QR’s education guide.

Here’s how to put QR codes to work in practical, high-impact ways that benefit students, families, and administrators alike:

  • Replace paper with QR surveys: Position QR-enabled feedback forms at lunch lines, tables, and menu boards. Students who rarely complete paper forms can scan and respond in seconds, making input more inclusive and frequent. Link surveys to mobile-first tools like Google Forms QR for faster responses.
  • Define the right metrics: Identify key metrics such as survey participation rate, menu item approval, allergen awareness, and nutrition understanding. These data points create consistent, data-driven insights that guide adjustments.
  • Design for visibility and clarity: Use strong calls to action like Scan to rate your lunch or Scan for nutrition facts on signage, receipts, and packaging. Clear visual framing and short descriptions remove uncertainty and boost scan rates. For signage placement tips, see QR codes on posters.
  • Centralize tracking and action: Use a Sona QR platform to monitor submissions, track engagement trends, and respond quickly to issues like dips in satisfaction or recurring complaints. A central dashboard turns scattered signals into a cohesive narrative.

Transitioning to QR-based data collection ensures valuable insights and preferences are not missed. With consistent scanning opportunities baked into cafeteria routines, every mealtime becomes a chance to capture small signals that add up to measurable improvement across menu planning, safety protocols, and parent communications.

Why QR Codes Matter for School Lunch Programs

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Many school lunch programs miss crucial data because students ignore forms, parents overlook flyers, or staff are overwhelmed by manual reporting. When feedback goes missing or arrives late, administrators cannot fully understand dietary needs, anticipate demand, or validate compliance with nutrition standards. This lack of visibility can lead to low participation, waste from unpopular items, or preventable safety risks for students with allergies. Real-world examples show how cafeteria QR codes can support cafeteria safety and communication.

QR codes remove friction at the exact moment when feedback and information matter. A poster at the salad bar, a tray liner with a safety prompt, or a receipt with a short survey can turn routine moments into digital touchpoints. No app download is required, and the path from scan to submission is intentionally short. The result is broader participation across student groups, including voices that are often underrepresented.

QR codes solve these pain points by:

  • Offline to online connection: QR codes on menus, serving stations, and hallway posters create instant entry points for feedback, allergy reports, and nutrition info from students who might otherwise remain anonymous. For measurement, see Sona’s take on offline attribution.
  • Speed and simplicity: Scanning takes seconds. Students and parents can respond during or right after lunch without navigating complex logins or installing apps.
  • Dynamic content flexibility: With dynamic QR codes, administrators can update destinations without reprinting materials. A single code can point to rotating forms, current menus, or safety alerts throughout the year. Learn more in the product overview.
  • Trackability and insights: Each scan can be logged by location, time of day, and device type. Over time, programs can correlate engagement with menu changes, promotions, or events to understand what moves the needle.
  • Cost efficiency at scale: QR codes are inexpensive to produce and easy to deploy across posters, table tents, packaging, and take-home flyers. A consistent framework can be scaled districtwide with minimal incremental cost. For nutrition-focused outreach, see USDA marketing ideas.

QR codes turn outdated paper feedback into rich, actionable data. They help lunch programs improve participation, compliance, and engagement while reducing the administrative burden on staff who can now focus on responsive service rather than manual paperwork.

Common QR Code Formats for School Lunch Program Applications

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Successful school meal programs use multiple QR code formats to meet different goals across the cafeteria and at home. Choosing the right format ensures every scan delivers the intended action with the least friction. In a high-traffic environment like a school cafeteria, simplicity and clarity are critical.

Start by mapping formats to core objectives. If your goal is fast feedback, forms will drive the best outcomes. If you want families to contact the nutrition coordinator, vCards minimize friction and improve response speed. For environments with variable Wi-Fi, consider providing Wi-Fi QR codes for school-issued devices so students can access surveys or safety materials reliably.

  • Web links: Direct students and parents to menus, nutrition resources, food safety alerts, or landing pages that centralize information about upcoming menu changes and events. Web links are versatile and ideal for posters and table tents. Learn how to route scans to school websites.
  • Forms: Collect feedback, allergy updates, dietary restrictions, or opt-in consent efficiently. Short, mobile-friendly forms linked by QR code reduce errors and eliminate illegible handwriting. See how to use Google Forms.
  • vCards: Make it easy for families to save contact details for nutrition coordinators or cafeteria managers. With one scan, caregivers can add the right contact to their phone to ask questions or report concerns. Try these tips to share contact info.
  • Wi-Fi access: Allow students using school devices to connect quickly in designated cafeteria areas. This can improve participation in time-sensitive surveys or wellness campaigns during lunch.

Dynamic QR codes help programs adapt as needs change, since destinations can be updated without replacing physical materials. A central management platform like Sona QR also ensures accuracy, control, and consistent branding across all codes deployed districtwide.

Where to Find Growth Opportunities

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Identifying underutilized touchpoints in the cafeteria and surrounding spaces is the fastest way to increase feedback volume and quality. Students interact with many surfaces and materials during mealtime, and each one is a potential onramp to a digital action that improves the program. The more strategically you place QR codes, the more complete your picture of preferences and needs becomes.

Think beyond the tray line. Consider every place where a student pauses, makes a choice, or looks for information. Small prompts can generate high-value data when they intersect with a moment of intent, such as choosing an entrée or noticing a new side dish.

  • Menu boards: Place QR surveys where students make decisions to capture immediate reactions and preference data tied to specific items or combinations. See QR codes on menus.
  • Tray liners and packaging: Link to allergy alerts, ingredient disclosures, or nutrition breakdowns for transparency. These codes build trust and encourage informed choices. Explore use on food packaging.
  • Receipts and payment confirmations: Extend feedback opportunities to parents and guardians by including QR codes on receipts or emailed confirmations for prepaid accounts.
  • Posters for special events: Tie QR codes to themed campaigns, nutrition education weeks, or grant-supported initiatives. Use them to document participation and collect evidence for future funding. For promotion ideas, see USDA marketing ideas.
  • Digital eligibility forms: Use QR codes to digitize applications for meal programs or fee waivers. Streamlined workflows help reduce errors and missed enrollments.

Placing QR codes at these strategic locations boosts participation, enriches program data, and signals that student voice is valued. Over time, these touchpoints also train the community to expect accessible information and clear paths to action.

Use Cases for QR Codes in School Lunch Programs

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The highest performing programs build a system of QR-enabled moments that collectively create a continuous feedback loop. Each use case should be intentional, easy to access, and tied to a measurable outcome such as satisfaction, participation, or safety improvements. When executed well, these use cases reduce waste, respond to changing preferences, and elevate the overall experience.

Consider piloting a few use cases, then expand based on response rates and impact. As participation grows, the data will reveal where you should invest next, whether that is refreshes to popular menu items or improved communication for allergens.

  • Real-time menu feedback: Place QR codes at food stations to capture quick ratings and comments on specific items. This helps prevent recurring dissatisfaction, supports menu rotation decisions, and identifies hidden favorites. Build simple polls with Google Forms.
  • Allergy and nutrition access: Add QR stickers to sneeze guards, milk coolers, or tray liners to surface nutrition facts and allergen warnings instantly. This improves safety protocols and helps students make informed choices.
  • Event engagement: Use QR-enabled posters and table tents during celebrations or wellness campaigns. Track participation by class or grade to understand what messaging and incentives drive involvement.

Using QR codes in these areas transforms ordinary moments into data-driven opportunities for continuous improvement. Even small increases in participation can yield insights that save money and elevate student satisfaction.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Missed follow-up is a frequent challenge, but every scan is an opportunity to build a privacy-safe, engaged audience for ongoing communication. QR data can reveal preferences by grade level, cafeteria location, or day of the week. By structuring your codes with intent, you can segment responders and personalize how you follow up while respecting privacy standards and district policy. For targeted nurture, see Sona’s Playbook on intent-driven retargeting.

This approach is especially useful for nutrition education, pilot programs, and targeted safety communications. For example, if scan data shows that seventh graders engage most with hydration challenges, you can tailor wellness content to that cohort and increase participation without broad, unfocused outreach.

  • Segment by grade, location, or theme: Create unique QR codes for each line, menu type, or campaign. Tags make it easy to identify who is engaging and where interest is strongest.
  • Analyze attendance and timing: Compare scans by day, menu, and event type. Use the findings to refine reminders, rotate prompts, or schedule special menus when participation is historically high.
  • Sync data with school systems: Use a platform like Sona QR for education to sync scan data with student information systems or allowed communication tools. Highlight recurring interests or safety concerns for fast action.
  • Export lists for targeted outreach: Pull segmented lists for nutrition education sessions, allergy awareness events, or taste tests. Use opt-in rules to maintain compliance with privacy guidelines.

Modern QR tools make segmentation and follow-up easy. When every scan leads to a thoughtfully designed next step, feedback becomes a growth engine rather than a one-off activity.

Integrating QR Codes into Your Multi-Channel School Lunch Marketing Mix

Disjointed campaigns create inconsistent messaging and wasted effort. QR codes act as connectors across your channels, making print assets measurable, digital campaigns actionable, and in-cafeteria moments more engaging. When your codes share a consistent visual identity and push to coordinated destinations, families experience a unified story that builds trust and clarity.

Schools already use a wide range of materials such as menus, table tents, flyers, social posts, website pages, and event signage. Adding QR codes does not mean recreating everything from scratch. It means giving your existing assets a digital doorway and a way to track engagement across platforms.

  • Menus, packaging, and tables: Use QR codes for quick polls, nutrition info, or limited-time offers. Reinforce key messages consistently across every mealtime interaction to build scanning habits.
  • Take-home flyers and mailers: Add QR codes so families can access forms, eligibility applications, or updates even if paperwork is misplaced. This reduces the burden on front office staff answering repetitive questions. See how QR codes on flyers drive action at home.
  • Social media: Pair QR codes with digital posts to connect online awareness to real-world cafeteria actions. For example, share a post about an upcoming taste test and place matching QR codes at serving stations to capture feedback. Explore QR use on social networks.
  • School websites: Link to downloadable resources, weekly menus, wellness materials, or allergy protocols. Use QR codes within the cafeteria to point students and parents to a single, authoritative source.
  • Event signage: Track real-time participation at wellness fairs or open houses. Use a unique QR code for each event so you can report accurate attendance and outcomes for grants. For placement ideas, see QR on banners.

Centralized QR analytics ensure that every channel reinforces a single message while capturing clean data. With Sona QR, you can manage all your codes, monitor performance, and sync scan data with your CRM or district-approved tools.

Step-by-Step QR Campaign Execution Checklist

A structured rollout keeps your QR campaign focused on outcomes rather than just activity. Use these steps to plan, launch, and iterate in a way that builds momentum and delivers measurable improvements.

Step 1: Choose Your Use Case

Start with a single, high-impact goal such as improving menu feedback response rates or driving digital eligibility form completion. Define the audience, timeframe, and desired outcome. For example, you might aim to lift feedback participation by 40 percent over four weeks for grades six through eight.

Clarify the action you want after each scan. If the outcome is menu feedback, the destination should be a short, mobile-first survey. If the outcome is allergy safety, the destination should be a clear, searchable nutrition resource. A tight fit between prompt and destination increases conversion rates and builds trust with students and families.

Step 2: Pick a QR Code Type

Select dynamic QR codes for anything that benefits from trackability or future flexibility. Dynamic codes let you update destinations and capture scan data without reprinting, which is essential for programs that change menus frequently or need to rotate surveys. Learn more in Sona QR’s product overview.

Use static QR codes for long-lived resources that do not change, such as a printable cafeteria map or a static PDF of annual safety protocols. Keeping simple resources static while reserving dynamic codes for campaigns and feedback helps you manage costs and maintain clarity across your assets.

Step 3: Design and Test the Code

Design QR placements with a clear visual frame, a brief benefit-driven call to action, and enough white space to ensure scannability. Keep CTAs concise, such as Scan to rate today’s lunch or Scan for allergens. Add your school or district logo and brand colors to build recognition over time.

Test codes on multiple devices, across different lighting conditions, and at the actual distance and angle where students will scan. Confirm that the destination loads quickly on mobile and that forms are optimized for small screens. A few minutes of testing prevents the most common breakdowns such as slow load times or hard-to-scan placements.

Step 4: Deploy Across High-Impact Channels

Place codes where they naturally meet attention. In cafeterias, menu boards, sneeze guards, table tents, and tray liners work well. For families, use take-home flyers, receipts, email confirmations, and the school website. Keep each placement purpose-built, with the CTA tailored to the context.

Roll out in phases. Start with a pilot in one school or grade level to validate assumptions, then scale districtwide. Use the pilot to finalize CTAs, confirm the best placements, and collect early metrics that will build buy-in among staff and administrators.

Step 5: Track and Optimize

Measure key indicators such as scan volume by location, survey completion rates, and changes in satisfaction after menu adjustments. Monitor participation across time to identify high-traction days or items that lead to more engagement. If a code underperforms, adjust the CTA, placement height, or destination content.

Use a platform such as Sona QR to compare campaigns, tag codes by use case, and sync scan data with your CRM or district tools. Establish a recurring review cadence, and share quick wins with staff so they stay motivated to promote scanning and reinforce the new feedback culture.

Tracking and Analytics: From Scan to Program Impact

Without strong analytics, programs risk collecting feedback that never drives decisions. The value of QR codes is unlocked when scan data translates into actions like rotating underperforming items, expanding popular sides, or refining allergy communication. A robust analytics workflow connects the dots between scanner behavior and program outcomes, including how QR scans translate to digital behavior through offline attribution.

A school-friendly analytics stack should show which codes get scanned, when and where they are scanned, and the conversion that follows. Over time, these patterns reveal the best placements, the strongest CTAs, and the menu items that drive either delight or dissatisfaction. The same insights also support data-backed grant applications and compliance reporting. For program marketing ideas, see School Nutrition’s best practices.

  • Scan tracking by location and audience: Track scans and survey completions by station, cafeteria, grade level, and time of day to spot participation trends and gaps.
  • Correlation with menu changes: Compare scan volume and sentiment before and after rotating items. Use these insights to plan menus that minimize waste and increase satisfaction.
  • Integration with nutrition or CRM databases: Sync data to district systems to capture patterns in preferences, allergy communications, and overall engagement for targeted interventions.
  • Clear impact measures: Quantify improvements such as higher satisfaction scores, reduced plate waste, more timely allergy updates, and increased participation in wellness campaigns.

Effective QR analytics convert raw scans into a feedback flywheel. With Sona QR for capture and Sona.com for advanced attribution and journey analysis, lunch teams can build an evidence-based playbook for continuous improvement.

Tips to Expand QR Success in School Lunch Programs

Once the basics are in place, refine your approach to maximize scan rates and the downstream actions that matter. Align code design and placement with the rhythms of cafeteria life. Keep prompts contextual and concise. Reinforce the value of scanning by closing the loop with visible changes and thank-you messages. For additional outreach strategies, see USDA marketing ideas.

Empower your staff to serve as ambassadors. When line staff and volunteers know what the codes do and why they matter, they can encourage shy or skeptical students to participate. Pair that with small incentives, and you will see steady gains in engagement.

  • Assign unique codes to key assets: Use different codes for menu boards, table tents, and flyers. This reveals which placements perform best and where to focus your efforts.
  • Add tracking parameters: Attach UTM tags to each destination so you can attribute responses to specific channels or campaigns. Clean data supports better decisions and stronger funding cases.
  • Automate alerts and follow-ups: Set up notifications for feedback spikes, allergen concerns, or low satisfaction scores. Respond quickly and visibly to build trust in the process.
  • Train staff as QR ambassadors: Provide talking points and quick scripts so staff can explain why scanning matters. Recognition and small rewards for staff who drive participation can sustain momentum.

Making these practices routine creates a consistent, reliable foundation for feedback-driven school meal management. Over time, students will come to expect that their scan leads to action, which reinforces the habit.

Real-World Examples and Creative Inspiration

Seeing how other schools apply QR codes can spark ideas for your own program. The most effective examples share two traits. First, the action is clearly defined and simple. Second, results are tracked and reported back to the community, which encourages more participation.

Consider small pilots that demonstrate clear wins within a month. Then, use the results to expand your QR toolkit across grades or campuses. The following examples illustrate how a few well-placed codes can create outsized impact.

  • Districtwide feedback upgrade: A large school district replaced comment cards with table QR codes and tripled daily feedback within two weeks. Early scans highlighted overlooked allergy concerns, which led to revised signage and updated ingredient labels. The district used the documented improvements to strengthen grant applications focused on nutrition education and safety.
  • Smart allergy communication: Cafeteria managers deployed QR-triggered allergy alerts linked to a central nutrition portal. They tracked which menus got the most views and tailored reminders to at-risk classes. The result was fewer nurse visits related to food reactions and better compliance with allergen protocols.
  • Wellness engagement through contests: A wellness campaign used QR-linked contest cards to drive participation in hydration and fruit-and-veg challenges. Participation was tracked by classroom, and teachers received weekly updates. The campaign identified new student leaders who became ambassadors for healthy habits during lunch.

These examples show how strategic QR use transforms overlooked touchpoints into measurable improvements. When you connect scans to visible actions, you strengthen relationships across students, families, and staff.

Expert Tips and Common Pitfalls for School Lunch QR Campaigns

Success with QR codes comes from consistent execution and thoughtful design. Keep your surveys short, make your CTAs specific, and ensure everything loads quickly on mobile. Test your setup in real conditions, including during the lunch rush with varied lighting and busy traffic patterns.

Avoid visual clutter. If several messages compete on a single poster, students will ignore them. Keep each QR placement focused on one action, one benefit, and one clear CTA. When in doubt, reduce text and increase white space.

  • Keep surveys short and focused: Aim for 1 to 3 questions. Completion rates drop sharply as length increases. Short surveys are easier to analyze and act upon.
  • Prioritize scannability: Place codes at eye level with adequate size and contrast. Avoid glossy finishes that cause glare under cafeteria lights.
  • Test thoroughly: Scan before and after launch on multiple devices and networks. Confirm that the destination loads in under three seconds and that forms work without errors.
  • Enable staff support: Provide staff with simple prompts such as Try our 10-second lunch rating and QR reminder cards for students. Staff encouragement often doubles scan rates.

Following these expert steps prevents common mistakes and ensures QR codes become a reliable pillar of feedback in school lunches. The more consistent the experience, the more likely students and families will engage repeatedly.

Final Thoughts

QR codes are more than shortcuts. They are a core strategy for modernizing school lunch programs. When every tray, flyer, and menu becomes a digital point of contact, programs capture real-time feedback and deliver better experiences. This approach helps teams respond faster to preferences, improve safety with transparent nutrition information, and strengthen communication with families. For broader foodservice outreach strategies, see School Nutrition’s best practices.

Today’s school lunch programs operate under tight staffing and rising expectations for nutrition, safety, and personalization. QR codes simplify data collection, elevate student voice, and provide analytics that guide continuous improvement. By integrating QR codes at high-impact touchpoints, administrators can overcome lost feedback and low engagement, surface new insights, and run targeted interventions that uplift participation and satisfaction.

If you are ready to start, Start creating QR codes for free. Use Sona QR to create dynamic codes, monitor performance, and sync data to your approved systems. For deeper analysis and attribution across the full journey, Sona.com can unify scan activity with website visits, email engagement, and other signals to show how your improvements drive measurable impact. The path to a more responsive, student-centered meal experience is one scan away.

Conclusion

QR codes have transformed school lunch programs from simple meal distribution systems into interactive platforms for gathering real-time student feedback and improving meal satisfaction. By enabling quick, mobile-friendly surveys and instant data collection, QR codes help schools enhance the dining experience, reduce waste, and tailor menus to student preferences more effectively than traditional methods.

Imagine instantly knowing which meals are favorites, which need improvement, and how to engage students more meaningfully—all while streamlining feedback collection without extra paperwork. With Sona QR, you can create dynamic, trackable QR codes that update on the fly, monitor engagement, and analyze feedback trends without reprinting materials. This means more responsive, data-driven lunch programs that truly meet student needs.

Start for free with Sona QR today and turn every scan into actionable insights that elevate your school lunch program to the next level.

FAQ

How do school lunch programs ensure nutritional balance using QR codes?

School lunch programs use QR codes to collect real-time feedback on menu items and nutrition understanding, enabling administrators to adjust menus based on student preferences while meeting nutritional guidelines.

What safety measures have been enhanced in school lunch programs through QR code technology?

QR codes provide instant access to allergy reports, nutrition facts, and food safety alerts, improving communication and compliance with allergen protocols to reduce safety risks for students.

How can QR codes improve engagement and feedback in school lunch programs?

By placing QR codes on menus, trays, and signage, students and parents can quickly submit feedback, rate meals, and report allergies, increasing participation and providing actionable data for program improvement.

What are effective marketing strategies for promoting school lunch programs using QR codes?

Integrating QR codes consistently across menus, flyers, social media, and event signage creates unified messaging, tracks engagement, and encourages scanning habits that connect families to nutrition resources and surveys.

How do school lunch programs accommodate students with dietary restrictions using QR codes?

Programs use QR codes linked to allergy alerts and nutrition information on packaging and cafeteria stations, enabling students and parents to access up-to-date ingredient details and report dietary needs efficiently.

What types of QR codes are commonly used in school lunch programs and their purposes?

Common QR code formats include web links for menus and alerts, forms for feedback and allergy reports, vCards for contact sharing, and Wi-Fi codes to facilitate device connectivity in cafeterias.

How do school lunch programs track and analyze QR code engagement data?

Programs use centralized platforms to monitor scan volume by location and time, correlate feedback with menu changes, and sync data with school systems for targeted interventions and compliance reporting.

What steps should schools follow to implement effective QR code campaigns in lunch programs?

Schools should define clear use cases, select appropriate QR code types, design and test codes for visibility, deploy them strategically across channels, and track performance to optimize engagement.

How do QR codes help improve communication between school lunch programs and families?

QR codes provide easy access to nutrition facts, feedback forms, and contact information, enabling families to stay informed, report concerns, and engage with the program without complex apps or paperwork.

What common pitfalls should be avoided when using QR codes in school lunch programs?

Avoid visual clutter, keep surveys short and focused, ensure QR codes are scannable with good placement and size, test thoroughly, and train staff to encourage student participation.

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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