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THE sQR TEAM
August 26, 2025

How to Use QR Codes in Sewer Contracting Companies to Enable Access

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For sewer contracting companies, bridging the gap between physical infrastructure and digital workflows is a constant challenge. Traditional marketing and customer engagement tools like business cards, printed brochures, and paper forms are not just slow; they make it easy to miss high-value prospects whose interest is never captured or tracked. When these moments pass unrecorded, valuable opportunities often slip by unnoticed. In an industry reliant on field presence, quick response times, and regulatory compliance, a seamless transition from offline interaction to online action can mean the difference between winning or losing a contract.

QR codes have rapidly progressed from novelty to necessity, enabling sewer contracting companies to turn physical assets such as signage, vehicles, job site permits, and safety documentation into interactive portals. These portals make it possible to streamline workflows, speed up communication, and capture visitor details at the very first touch, reducing friction and ensuring leads do not get lost simply because no one filled out a form.

By using QR codes to connect key points in the customer journey such as service requests, permit checks, regulatory documentation, or emergency reporting, sewer contracting companies can achieve faster lead capture, greater operational transparency, and measurable improvements in sales and service response. This approach modernizes processes and ensures that even fleeting interest translates into actionable data, making every site visit, inspection, or brochure a potential revenue generator.

How to Enable Access and Engagement in Sewer Contracting Companies Using QR Codes: A Step-by-Step Guide

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Many sewer contractors struggle with outdated analog processes that slow down communication and leave high-intent prospects untracked. Relying on print handouts for compliance or expecting form fills for service requests often means opportunities remain invisible, and follow-up is delayed or impossible. The result is a painful disconnect between onsite engagement and your CRM that hurts response time, customer satisfaction, and revenue capture.

To address these challenges at the source, QR codes are uniquely positioned to drive both access and engagement. When deployed thoughtfully, they remove friction for customers and inspectors, surface key information instantly, and transform anonymous interest into structured data that routes to the right team member. Modern QR code managers like Sona QR add dynamic editing and analytics so you can adapt content without reprinting and learn exactly which assets and locations are working.

  • Map analog bottlenecks: Identify where interest and intent are currently lost in translation. Common culprits include manual signups for emergency services, static brochures with no feedback loop, or paper inspection forms that do not make it into your systems promptly.
  • Define target outcomes: Set clear goals that reduce lost prospects and speed action, such as enabling real-time updates for regulatory checklists, automating field team check-ins, or routing emergency scans to on-call dispatch within minutes. Align each QR with a single, measurable action.
  • Optimize design and CTA: In the field, direct and visible CTAs outperform generic language. Use prompts like “Scan to Request Immediate Service,” “Check Permit Status,” or “Get CCTV Report.” Ensure codes are sized for distance, use high contrast, and include a short benefit statement.
  • Apply robust tracking: Connect scans to your CRM and analytics stack. Each scan should be tied to a location, asset, and action so you can close the loop on anonymous traffic. Dynamic codes through a platform like Sona QR allow mid-campaign edits, A/B tests, and retargeting audiences.

Modern QR code management solutions now automate this feedback loop, bringing every scan back into a central data hub and making follow-up timely and targeted. Sewer contractors that embrace this approach consistently shorten response cycles, surface previously invisible demand, and reduce the risk of losing business to quicker competitors.

Why Do QR Codes Matter for Sewer Contracting Companies?

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Sewer contracting companies face the double challenge of rapid mobilization for emergencies and strict regulatory oversight. On top of that, they grapple with the frustration of never knowing which site visitors, neighbors, or passersby considered their services. Missed opportunities for timely engagement, especially when leads never fill out a form, can mean competitors reach customers first while your team remains unaware of the interest.

QR codes address these issues directly by making offline touchpoints actionable and measurable. From a compliance perspective, dynamic QR codes simplify document control and versioning. From a marketing and sales perspective, they convert signs, vehicles, and handouts into measurable channels that feed your CRM and retargeting audiences with minimal effort from the prospect.

  • Bridge offline to online: Turn job site signs, door hangers, utility vehicle decals, and printed notices into gateways for digital engagement. Scans route people to short forms, pricing pages, or emergency dispatch, and the interaction is logged automatically.
  • Improve speed and simplicity: No one wants to download an app to submit a request or verify a permit. One scan grants access to the exact action needed, which reduces abandonment and increases completion rates in the field.
  • Enable dynamic content: As regulations and project details change, update linked content without reprinting. Dynamic QR codes ensure inspectors, neighbors, and clients always see the latest permit, traffic control plan, or safety sheet.
  • Gain trackability: See which sites, vehicles, or documents generate the most scans. Location and asset-level attribution shines a light on what drives engagement, which informs budget allocation and follow-up priority.
  • Control costs: Reduce expensive reprints and manual data entry by driving people to digital destinations. The cumulative savings across vehicles, job sites, and municipal projects add up quickly.

Practical implementations, such as QR-enabled work orders or inspection checklists, not only streamline data flow but also address the root issue of missed or late-captured lead information. With a clear path from scan to submission, you can route urgent issues faster, keep inspectors informed, and eliminate the guesswork that comes with paper-based processes.

Common QR Code Formats for Sewer Contracting Companies Use Cases

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Sewer contracting companies often need to provide real-time information, coordinate multiple stakeholders, and streamline field interactions. Selecting the right QR code format for the job helps ensure that people can take the intended action immediately and that you collect useful data at the source.

Web links, vCards, form links, Wi-Fi credentials, and app deep links each serve different purposes in the sewer contracting journey. In general, choose dynamic QR codes when you need analytics, easy editing, and retargeting. Reserve static QR codes for long-lived, unchanging destinations like a company homepage or a permanent safety resource.

  • Web links: Direct inspectors, property managers, and residents to service request pages, permit documents, CCTV deliverables, and traffic control plans. Simple landing pages with one primary action convert best on mobile.
  • vCards: Let clients and municipal partners save a superintendent’s or foreman’s contact card with one scan. This reduces misdials and ensures the right person gets the call when time is critical.
  • Forms and surveys: Capture emergency requests, project approvals, post-service feedback, or warranty claims. Forms linked from QR scans often see higher completion because the trigger is contextual and time-sensitive. For survey workflows, see this guide to google forms QR.
  • Wi-Fi access: Provide visiting inspectors or subcontractors with network access at a job site trailer. This accelerates digital checklists, report uploads, and compliance submissions.
  • App downloads: Link to utility reporting or maintenance apps that residents or community partners may need. Auto-detect the device and route to the proper store to minimize friction.

Dynamic QR codes empower teams to pivot quickly as circumstances change, ensuring accuracy and reducing the churn that comes with outdated or static resources. With Sona QR, you can generate any of these formats, manage them in one place, and keep a clean audit trail of edits and performance.

Where to Find Growth Opportunities

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Growth for sewer contracting companies is often hindered by an inability to track which physical assets and channels drive real demand. This leads to underutilized resources and missed upsell opportunities when interactions go unmeasured. QR codes unlock attribution at the asset level and turn passive materials into active demand generators that feed your pipeline with context.

Start with the offline surfaces you already own. Field signage, trucks, project documents, and mailers are visible, consistent touchpoints that capture attention from the right audiences. By assigning unique, dynamic codes to each placement, you can understand which job sites, routes, or materials deliver the highest return.

  • Field signage: Assign unique codes to each job site fence banner and gate sign. Route scans to permit pages, safety information, or a service request form for neighbors experiencing backups during construction. Use the data to quantify neighborhood engagement and plan next steps.
  • Utility vehicles: Equip trucks and trailers with vehicle QR codes that say “Scan for Emergency Sewer Help.” Scans convert your brand presence on the road into measurable leads and reveal which neighborhoods or commute times generate the most intent.
  • Direct mail: Replace generic vanity URLs with individualized QR codes on neighborhood notices and maintenance reminders. Track who responds and which messages perform best so you can refine future outreach by area and property type.
  • Project documentation: Place QR codes on plans, inspection reports, and safety binders. Clients can verify current versions instantly, and your team can trigger post-scan follow-ups like progress updates or change-order prompts.
  • Community events: Use QR codes at town halls and public works meetings to collect questions, log complaints, and share resources. Each scan populates segmented lists for follow-up, and you can build goodwill by responding faster and more personally.

In every scenario, attaching a QR code to an asset or touchpoint transforms passive infrastructure into an active source of high-quality engagement data. Over time, you build a clearer picture of local demand and service needs while reducing friction for people who need quick answers.

Use Cases for QR Codes in Sewer Contracting Companies

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Field-based operations often experience pain points such as late engagement capture, lack of visibility into interested parties, and insufficient post-service follow-up. QR codes naturally surface solutions to these blockers by prompting action in the moment and recording context you can use later for routing and analytics.

Beyond lead capture, QR codes also support regulatory compliance and field coordination. They make it simple to distribute the latest documentation, collect signatures, and verify status without requiring apps or manual searches that slow crews and inspectors down.

For a real-world deployment, see this plumbing example.

  • Emergency service requests: Place codes on vehicles, door hangers, and community notices that lead to a brief, mobile-optimized form. Residents or property managers can report backups, collapses, or odors in seconds, which improves dispatch and response while populating your CRM with verified context.
  • Regulatory compliance status: Add QR codes to job site signage, plan sheets, and permit postings that route to a dynamic page with current permits, traffic control drawings, and safety plans. Inspectors can verify instantly, and your team can update the linked page as documents change.
  • Customer feedback and follow-up: Leave a QR-enabled card after service that links to a star rating, comments, and photo upload. Because the experience is fresh, scan rates and response rates are higher, and you can trigger review requests or maintenance reminders automatically.

These use cases combine speed for the user with traceability for your team. Over several projects, the data forms a valuable ledger of interactions that supports better forecasting, stronger compliance, and more effective marketing.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Without a way to distinguish intent or segment audiences at the source, sewer contracting companies risk wasting budget on cold, unqualified prospects. QR codes bridge this gap by turning each scan into a signal with location, timing, and context that directly maps to buying stage and service need. The result is precise retargeting across email, SMS, and paid media with the Sona playbook.

Segmenting by use case and role is especially powerful in this vertical. A homeowner reporting an emergency should never enter the same nurture path as a municipal inspector verifying permits. With the right setup, you can automatically sort scanners into the appropriate journeys that reflect urgency, authority, and next steps.

  • Create journey-specific codes: Use separate codes for awareness (job site signage), consideration (capabilities brochures), and conversion (pricing sheets, request forms). Each scan becomes a list aligned with funnel stage and intended action.
  • Tag audiences by role and intent: Append parameters to codes for homeowners, property managers, GCs, and inspectors. Use simple selection menus on landing pages to confirm role, then tailor nurture based on the problem they are trying to solve.
  • Use context like location and timing: Distinguish scans from neighborhoods near active projects versus scans from highway vehicle decals. Time-of-day and day-of-week signals can indicate emergencies or routine interest and help prioritize outreach.
  • Sync segments to CRM and ad platforms: Send scanner data into HubSpot or Salesforce for instant routing, then push lists to Google, Meta, or LinkedIn for retargeting. Trigger personalized emails or SMS and assign tasks to sales or dispatch based on rules.

With modern QR management, each physical interaction enriches your account data and flags churn or upsell opportunities. Retargeting is no longer a guessing game; it is a timely, context-aware system that reflects real-world behavior.

Integrating QR Codes into Your Multi-Channel Marketing Mix

For many sewer contractors, marketing efforts are hampered by siloed channels that do not share data or capture multi-touch engagement. QR codes address this disconnection by acting as a common thread across print, field assets, and digital campaigns. They provide a simple, one-scan pathway into your online funnel while recording the context needed for accurate attribution.

By unifying QR-driven data with your CRM, website analytics, and ad platforms, you can follow a clear journey from first scan to closed deal or completed compliance audit. This leads to better budget allocation across channels, improved creative decisions, and faster response times for the interactions that matter most.

  • Brochures and vehicle decals: Connect print collateral and decals directly to booking forms, price ranges, or a live dispatcher page. Each scan attributes results to a specific route, project, or brochure type.
  • Social media and UGC: Include a QR code in community safety posts, service highlights, or hiring campaigns. Encourage scanning to submit photos of sewer issues or to apply for roles, then retarget based on the action taken.
  • Direct mail: Link notices about routine maintenance or CCTV inspection availability to personalized scheduling pages. Use scan location data to attribute success by neighborhood and refine future outreach.
  • Events and public meetings: Make booth signage and handouts scannable to simplify onsite lead capture and resource distribution. Tag scans by the venue and session time so you can follow up with context.
  • Regulatory notices and project signage: Place QR codes that trigger compliance workflows, such as document acknowledgments or safety briefings. Track who viewed what and when to keep records audit-ready.

QR codes serve as the offline onramp to your digital marketing engine. With a centralized platform like Sona QR, you can manage all codes, monitor performance in real time, and sync scan data with your CRM and ad platforms for end-to-end visibility.

Step-by-Step QR Campaign Execution Checklist

QR code success begins with a focused plan that aligns each code to a specific outcome. Resist the urge to deploy everywhere at once. Instead, start with one or two high-impact use cases where you already have strong offline presence and a clear need for faster engagement or better attribution.

Use the following checklist to move from idea to deployment without losing momentum. Each step pairs practical actions with sewer-specific examples so your team can launch quickly and refine based on real data rather than assumptions.

Step 1: Choose Your Use Case

  • Define the business goal: Decide what success looks like. Examples include reducing emergency response time, increasing inspection pass rates, or capturing more post-service reviews.
  • Identify the audience: Clarify who will scan and why. Homeowners at the curb need a mobile-friendly emergency form; inspectors at the site need current permits; property managers need a quick way to schedule maintenance.
  • Align to a measurable action: Tie the scan to a single, obvious action such as “Request Service,” “Verify Permit,” or “View CCTV Report.” Avoid multipurpose pages that confuse users.
  • Set a baseline: Document current performance for the chosen process. Measure response times, form completion rates, and review counts to quantify improvement after launch.

Step 2: Pick a QR Code Type

  • Choose dynamic for flexibility: Use dynamic codes for campaigns, compliance documents, and anything that may change. You can edit destinations, add UTM parameters, and track results without reprinting.
  • Reserve static for fixed content: Use static codes only for permanent resources like a company-wide safety manual. Keep in mind that static offers no analytics or retargeting.
  • Match format to intent: Link emergencies to a short form, compliance to a document hub, and sales to a quote request page. Avoid sending users to a generic homepage.
  • Plan parameters and tags: Append UTM tags for source and location. Use naming conventions that identify job site, vehicle number, or brochure type to simplify reporting.

Step 3: Design and Test the Code

  • Elevate visibility: Use high-contrast colors, sufficient white space, and a scannable size based on distance. Include a clear call to action like “Scan for Fast Service” near the code.
  • Brand for trust: Add your logo, phone number, and a short benefit statement. Field users trust recognizable brands, especially during emergencies or compliance checks.
  • Test in real conditions: Validate scans in bright sun, rain, or low light. Test at angles and distances typical for a fence sign, vehicle decal, or flyer.
  • Optimize the destination: Ensure the landing page loads quickly, is mobile-first, and asks only for essential information. Fewer fields typically result in higher completion.

Step 4: Deploy Across Channels

  • Prioritize high-traffic placements: Start with job site signage, utility vehicles, and direct mail where visibility and intent are strongest. Expand to invoices, door hangers, and community boards.
  • Localize content: Customize landing pages for each neighborhood or project. Address local issues or timelines to build relevance and trust.
  • Coordinate internally: Brief field crews and customer service reps so they can explain the benefit. A quick note like “Scanning gets you faster service and real-time updates” boosts adoption.
  • Document ownership: Assign responsibility for maintaining the link destination. Compliance pages should be owned by the safety team; service forms by operations or dispatch.

Step 5: Track and Optimize

  • Monitor core metrics: Track scans by time, location, asset, and device. Watch conversion rates from scan to form completion and from form to scheduled job.
  • A/B test CTAs and placements: Compare “Scan for Emergency Help” to “Request Help Now.” Test different sign locations, decal sizes, or mailer designs to find the best performers.
  • Automate follow-up: Trigger immediate SMS or email confirmations for emergency submissions. Route high-priority requests to on-call staff with alerts.
  • Iterate continuously: Use insights to refine copy, creative, and placements. Update low-performing codes quickly using dynamic editing rather than reprinting.

Tracking and Analytics: From Scan to Revenue

A persistent challenge for sewer contracting companies is linking field touchpoints to actual business outcomes. Without robust analytics, high-potential engagements remain invisible or get lost in generic web traffic. QR-driven analytics close these gaps by connecting the physical trigger with a specific person, place, and action in real time.

When your QR ecosystem is integrated with your CRM and ad platforms, you can attribute scan activity to pipeline and booked work. This makes it possible to justify spend on signage, decals, and print while improving campaign decisions based on evidence rather than intuition. Sona QR centralizes scan data, and Sona.com extends attribution to revenue through identity resolution and multi-touch modeling.

  • Track every scan with context: Capture timestamp, location, device type, asset ID, and destination. Identify patterns such as high emergency activity by neighborhood or increased inspector scans on specific days.
  • Attribute to leads and revenue: Connect scans to contacts and opportunities in your CRM. Match emergency scans to scheduled dispatches or compliance scans to approved inspections to measure time-to-action.
  • Unify offline and online journeys: Tie QR scans to website visits, email clicks, and ad impressions. Build a clear narrative from first scan to signed work order or successful audit.
  • Act in real time: Use alerts and automated audience updates to prioritize response to engaged prospects and urgent service signals. Accelerate routing so your team responds in minutes rather than days.

To guide optimization, establish benchmarks and revisit them monthly. Useful metrics include scan-to-form conversion rate, form-to-job rate, average response time, and cost per qualified inquiry. As data accumulates, you will see where to scale, where to refine, and where to sunset underperforming assets.

Tips to Expand QR Success in Sewer Contracting Companies

Winning with QR codes requires consistent execution and a willingness to iterate. The most successful teams treat QR as an always-on acquisition and operations channel rather than a one-off experiment. Start with a few use cases, track results rigorously, and layer on automation to keep momentum.

As your library of codes grows, standardize your approach. Use clear naming conventions, set ownership for each code’s destination, and schedule regular reviews to keep content fresh and relevant. The following tips reflect patterns that work well for sewer contractors.

  • Deploy unique codes per asset: Assign codes to each job site, vehicle, and campaign. Asset-level tracking reveals high-intent engagement and highlights underperformers that need new creative or placement.
  • Append UTM parameters: Tag all QR destinations for source, medium, and campaign. This ensures precise attribution in Google Analytics and consistent lead source data in your CRM.
  • Automate follow-up flows: Send instant SMS confirmations for emergency submissions, email next steps for permit checks, and reminders for post-service reviews. For reputation boosts, generate a google reviews QR.
  • Train crews and CSRs: Provide talking points that explain why scanning benefits the user. Knowing that “scanning is faster than calling” or “scanning shows live permit status” boosts real-world adoption.
  • Get creative with placements: Add QR codes to hardhat stickers for quick access to safety protocols, to invoices for immediate payment or review, and to CCTV reports for requesting rehabilitation quotes. New placements often surface new signals and quick wins.

By taking a disciplined, analytics-driven approach, sewer contracting companies can avoid the pitfalls of incomplete data and manual tracking. Over time, QR campaigns become a reliable growth engine that supports smarter decisions across operations, sales, and compliance.

Final Thoughts

For sewer contracting companies, QR codes are more than a convenience; they are an essential strategy for overcoming legacy challenges around missed prospects, slow engagement, and limited operational clarity. When deployed thoughtfully on every touchpoint, whether in the field, at events, or on vehicles, QR codes make it possible to capture high-value leads, trigger timely compliance actions, and unlock granular analytics that support smart business decisions.

Embracing this technology shifts companies from reactive, manual processes toward proactive, data-driven growth, improving every phase from job site contact to revenue realization. The key is to start with a focused use case, deploy dynamic codes that you can revise in real time, and connect everything to your CRM and analytics stack for complete attribution.

QR codes have become indispensable for sewer contracting companies committed to optimizing operations and fostering meaningful engagement at every customer and compliance touchpoint. By bringing fragmented offline interactions into a unified, analytics-driven system, companies overcome the frustrations of anonymous prospects, missed signals, and slow follow-up. Every scan becomes a potential step toward revenue, loyalty, and operational excellence.

With Sona QR, you can generate and track your first QR codes in minutes, manage dynamic updates without reprinting, and sync data to your CRM and ad platforms. When you are ready to connect scans to pipeline and revenue, Sona.com adds identity resolution and multi-touch attribution so you can see exactly how offline engagement fuels growth. Learn more about identity resolution and explore the Sona homepage. Start creating QR codes for free.

Conclusion

QR codes have revolutionized the sewer contracting industry by transforming traditional access management into a seamless, data-driven process. Whether it’s streamlining site inspections, enabling instant access to maintenance records, or improving communication between field teams and clients, QR codes eliminate paperwork and delays while providing real-time visibility into every project. Imagine effortlessly tracking which assets have been serviced, who scanned the code, and precisely when—empowering your company to operate with unmatched efficiency and accuracy.

With Sona QR, you can create dynamic, trackable QR codes tailored for sewer contracting needs that update instantly without reprinting, ensuring your teams always have the latest information at their fingertips. Connect every scan to actionable insights that improve operational workflows and client satisfaction, turning routine tasks into opportunities for enhanced service and accountability. Start for free with Sona QR today and unlock the full potential of QR technology to drive smarter, faster, and more profitable sewer contracting operations.

FAQ

What services do sewer contracting companies offer through QR code integration?

Sewer contracting companies use QR codes to provide services such as emergency service requests, regulatory compliance verification, customer feedback collection, permit status checks, and scheduling maintenance, all accessible via mobile-optimized portals.

How can I choose a reliable sewer contracting company that uses modern technology?

Choose a company that integrates QR codes into their workflows to ensure fast response times, real-time updates, regulatory compliance, and measurable engagement, which reflects a commitment to efficient and transparent service.

What are the benefits of using a professional sewer contracting company that employs QR codes?

Using a professional company with QR code technology improves lead capture, accelerates emergency response, enhances regulatory compliance, streamlines communication, reduces manual errors, and provides actionable data for better operational decisions.

How much does it cost to hire a sewer contracting company that uses QR code solutions?

The article does not specify exact costs but notes that QR codes help control costs by reducing expensive reprints and manual data entry, contributing to cumulative savings across projects and assets.

What are the signs that indicate I need to hire a sewer contracting company?

Signs include experiencing sewer backups, collapses, odors, needing permit verification, requiring emergency service requests, or wanting to ensure regulatory compliance and faster service response.

How do QR codes improve customer engagement for sewer contracting companies?

QR codes convert physical assets like signage and vehicles into interactive portals that enable immediate access to service requests, permit checks, and emergency reporting, reducing friction and ensuring leads are captured and routed quickly.

What types of QR codes are used by sewer contracting companies and for what purposes?

Sewer contractors use dynamic QR codes for editable content and analytics, including web links for service pages, vCards for contact sharing, forms for emergency requests and feedback, Wi-Fi access for inspectors, and app downloads for utility reporting.

How can sewer contracting companies track the effectiveness of their QR code campaigns?

Companies track scans by time, location, device, and asset, connect scan data to CRM contacts and revenue, monitor conversion rates, and use real-time alerts and analytics to optimize engagement and follow-up.

What are some best practices for deploying QR codes in sewer contracting operations?

Best practices include mapping bottlenecks, defining measurable goals, designing visible CTAs, assigning unique codes per asset, appending UTM parameters, training crews on benefits, testing codes in real conditions, and continuously optimizing campaigns.

How do sewer contracting companies use QR codes to comply with regulations?

QR codes link to dynamic pages with current permits, safety plans, and traffic control documents, enabling inspectors to verify compliance instantly and allowing companies to update documents without reprinting.

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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