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THE sQR TEAM
August 27, 2025

How to Use QR Codes in Sporting Goods Repair Services to Drive Conversions

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"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

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Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

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Founder and CEO, Textline

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QR codes have evolved from a novelty to a strategic tool in QR marketing that bridges offline engagement with online action. For sporting goods repair services, QR codes offer a convenient, frictionless way to boost customer acquisition and increase returns on marketing spend. They also simplify customer interactions without requiring an app download or complex setup, which makes them ideal for busy athletes, parents, and coaches.

Many physical and digital touchpoints in sporting goods repair still rely on outdated analog processes. Paper intake forms, manual status updates, and static print advertising often result in missed prospects and wasted staff time. QR codes address these challenges by providing a direct path for customers to book service appointments, track repair status, or access care instructions with a single scan.

This guide explains how sporting goods repair shops can leverage QR codes to streamline workflows, strengthen the buyer journey, and drive measurable conversions across every stage of the customer lifecycle while addressing common frustrations such as anonymous foot traffic, untracked print spend, and time-consuming follow-ups.

How to Achieve Higher Conversion Rates in Sporting Goods Repair Services Using QR Codes: A Step-by-Step Guide

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QR codes turn every physical asset in your shop into a digital entry point that captures intent data and channels it into action. Instead of asking customers to type long URLs or wait on hold for updates, a quick scan connects them directly to the next step: booking, tracking, or learning. This reduction in friction is the single biggest factor behind conversion gains.

Start by mapping the moments where customers make decisions or need information. Replace paper-based elements and static signage with QR-powered flows that lead to fast, gratifying outcomes. For example, transform clipboard intake forms into mobile-friendly digital check-ins; swap generic posters for scannable offers that go straight to your appointment calendar; and replace generic business cards with vCard QR codes or SMS QR codes that save your number or start a conversation instantly.

  • Deploy use cases that match your goals: Install QR codes for booking on counter signage and window decals, add tracking codes on job tickets and gear tags, and place Google reviews codes on receipts to capture post-service feedback.
  • Define success metrics: Track completed repair requests, time-to-booking, repeat visit rate, and upsells per scan. For example, measure the percentage of window decal scans that result in booked tune-ups within 24 hours.
  • Design with intent: Use clear calls to action like Scan to book your repair or Scan for live status, and ensure codes are positioned at eye level near decision points such as drop-off counters, fitting stations, and exit doors.
  • Leverage tracking tools: Use a platform to view scan volume by location, device, and time of day; compare placements; and attribute conversions to specific assets such as Sona QR’s product overview.

By digitizing manual check-in sheets, in-store sign-up lists, and flyers, your shop eliminates friction and captures more qualified leads. Scannable workflows also reduce staff workload since customers can self-serve common actions like scheduling, status checks, or warranty registration. With Sona QR, every step is managed in one place: creation, dynamic destination updates, attribution, and segmentation.

Analog processes like printed brochures, paper punch cards, or manual email list sign-ups limit your visibility and slow down customers. QR-powered alternatives speed up the journey and make it measurable. You can test headlines on signage, adjust offer destinations instantly, and roll out different codes for different departments, such as cycled service, ski tuning, racquet restringing, and skate sharpening.

Why Do QR Codes Matter for Sporting Goods Repair Services?

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Sporting goods repair businesses operate in a high-touch, offline-first environment, yet the outcomes you want are digital: booked appointments, completed payments, repeat visits, and reviews. QR codes close the gap between the physical visit and the digital action by making next steps one scan away.

They also bring flexibility and control to print-heavy workflows. When you need to change pricing, swap promotions, or update repair windows based on seasonality, a dynamic QR code lets you update the destination without reprinting. This agility is especially valuable for seasonal businesses like ski and snowboard services in winter or bicycle tune-ups in spring.

  • Close offline to online gaps: Turn posters, flyers, or receipt backs into conversion tools. A scan can launch booking, start live chat, or surface a limited-time offer tailored to the department, including direct mail.
  • Remove barriers from complicated URLs: Replace long web addresses on appointment cards with instant access to your scheduling page. Families at youth tournaments or race expos can book service without hassle.
  • Enable dynamic content: Update repair timelines, specials, or product availability behind the same code. No more reprints when inventory changes or a promotion ends.
  • Gain trackability: Scan analytics tell you which locations and assets perform best. Compare the effectiveness of a code on a service counter tent card versus a window decal facing foot traffic.
  • Drive cost efficiency: Codes cost little to produce and scale across many assets: tags, stickers on gear, door hangers, and counter displays. Each is instantly measurable with tools like Sona QR.

In practice, this means putting QR codes on the materials you already use. Appointment reminder cards can link to rescheduling; warranty inserts can point to product care guides and registration; and billboards for chain locations can route by geo to the nearest shop with bookable services.

Common QR Code Formats for Sporting Goods Repair Services Use Cases

QR codes are flexible, which lets you match the format to the outcome you need. While web links are the most common, other formats can remove even more friction and promote faster action.

  • Web links: Drive customers to online booking pages, repair tracking portals, seasonal tuning promos, or a website landing page covering care and maintenance.
  • vCards: Allow customers to save your shop details instantly. This is useful after mobile service events, on technician uniforms, or on job ticket sleeves to encourage repeat business and easy support.
  • Forms: Pre-fill customer and equipment data so drop-offs are fast. A scan can launch Google Forms QR that captures make, model, serial number, and service needs before the customer reaches the counter.
  • Review requests: Route to the right platform based on device or preference. Post-service codes can link to Google, Yelp, or a first-party survey to capture NPS and testimonials.
  • Wi-Fi access: Offer fast guest connectivity in-store while capturing consent. This keeps families comfortable as they wait and gives you an opportunity to share promotions or care guides.
  • SMS or email prompts: Pre-populate a message for quick inquiries such as Need a quote for a racquet restringing or Is my bike tune ready for pickup.

For this vertical, forms and web links are especially impactful for appointment booking and repair tracking; vCards help retain top-of-mind awareness; and review links help drive local SEO. Dynamic QR codes, available through Sona QR, are recommended in most cases since they allow you to change destinations as needs evolve and track performance over time.

Where to Find Growth Opportunities

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Growth starts by placing QR codes where your audience already comes into contact with your brand. For sporting goods repair services, consider every surface that sees foot traffic: counters, windows, equipment, packaging, and event materials. Codes should be located near the moments where customers decide, ask, or wait.

  • Service counters: Replace clipboards with digital intake and show QR codes for live status updates, order history, and payment links. This reduces congestion and speeds up turnarounds.
  • Equipment labels: Add QR-coded tags to bikes, skis, boards, racquets, or hockey gear. Use them for care guides, warranty registration, or status tracking to reduce inbound calls, and enable equipment tracking.
  • Posters and signage: Place scannable offers in windows, on A-frames, and in fitting areas. Link interest directly to a booking flow or a callback request.
  • Event booths and mobile stations: At races, tournaments, or ski swaps, use QR codes on banners and swag to capture leads, distribute coupons, or schedule follow-up tune-ups. For event tactics, see sporting events.
  • Direct mail and door hangers: Add QR codes to seasonal tune-up mailers or neighborhood door hangers that lead to instant scheduling and special pricing.

Tailor each code to the buyer stage. Window signage can serve awareness with an offer or estimate tool. Counter signage can serve conversion with a Book now link. Post-service emails and packaging inserts can serve retention with review prompts and maintenance schedules.

Use Cases for QR Codes in Sporting Goods Repair Services

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Use cases should align with common customer interactions and the outcomes you want to drive. Below are three high-impact examples that digitize legacy touchpoints and improve conversions.

  • Appointment booking from signage and mailers: Place Scan to book today on shopfront windows, counter tents, and seasonal mailers. Route scans to a calendar with live availability and service tiers. Outcome: fewer walkouts, more booked slots, and smoother capacity planning.
  • Repair status updates via QR labels: Attach a QR label to each repair ticket or claim check. Customers scan to see real-time status, ETA, and pickup instructions. Outcome: fewer phone calls and emails, higher customer satisfaction, and better staff focus.
  • Post-service reviews and loyalty: Include Scan to rate your repair on receipts, bag stuffers, and email follow-ups with a review request QR. Offer a small incentive to join your loyalty program or get maintenance reminders. Outcome: a stronger local reputation and improved repeat-visit rate.

Other useful cases include QR codes on rental equipment to log damage reports, codes on fitting rooms to request assistance, and codes on demo gear to collect preferences before a sale. Each one reduces friction and captures intent signals you can act on.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Every scan signals interest. By deploying unique QR codes across your shop and marketing channels, you can automatically segment your audience based on who they are, what they scanned, and when they scanned it. That segmentation fuels personalized follow-up campaigns that drive repeat business and higher average order value.

  • Create unique codes for different journey stages: Use one set of codes for awareness touchpoints such as event booths and window signage, another for consideration such as service menus and printed estimates, and a third for conversion such as pricing sheets and in-store promos. Each scan adds people to the right audience segment in your CRM.
  • Tag audiences based on use case and equipment type: Assign codes for bike tune-ups, ski and snowboard tuning, racquet restringing, skate sharpening, and team equipment repairs. A bike scan can trigger spring tune reminders; a ski scan can trigger preseason wax and edge events.
  • Track location, channel, and timing: Segment by where a scan occurs indoors versus outdoors, at check-in versus check-out, at an event versus at home with direct mail. Timing can reveal seasonal intent, such as increased scans for ski services in October or bicycle services in March.
  • Feed segments into your CRM and ad platforms: Sync scan data with tools like HubSpot, Salesforce, and Meta Ads via Sona QR. Launch personalized email sequences, SMS nudges, or retargeting ads that reflect the scanner’s specific interest and urgency. For CRM setup, see Sona’s HubSpot integration.

Industry-specific distinctions make this powerful. Segment parents of youth athletes versus adult hobbyists; separate commuters using bikes for transportation from weekend riders; distinguish between high-performance race gear and recreational equipment. These nuances drive relevant messaging that converts better and reduces unsubscribe rates.

Integrating QR Codes into Your Multi-Channel Marketing Mix

QR codes make every channel more actionable and measurable. They connect offline materials to digital journeys and help you see which placements drive the most engagement. With central management through Sona QR, you can coordinate codes across assets, track performance, and unify data with your CRM.

  • Brochures and print collateral: Add QR codes to service menus, team handouts, and seasonal tuning guides. Drive scanners to landing pages with detailed packages and instant scheduling. Track which materials prompt the most bookings.
  • Social media and UGC campaigns: Use QR codes on in-store displays that tie into social contests or repair transformations. Encourage customers to scan, upload before-and-after photos, and tag your shop. Scans build retargeting audiences.
  • Direct mail: Make postcards and neighborhood mailers interactive with Scan to book your spring tune. Dynamic codes let you update promotions mid-campaign and measure response rates by zip code.
  • Digital signage and video: Add QR codes to in-store screens that loop tuning tips or fitting advice. Viewers can scan to get the full guide, sign up for clinics, or claim limited-time offers using digital signage.
  • Conferences, trade shows, and events: At race expos, tournament booths, or ski swaps, place QR codes on banners, staff badges, and take-home cards. Each scan can be tagged by event to attribute bookings and sales to specific appearances.

A connected offline-to-online funnel might look like this: a customer sees a window decal and scans to join your preseason appointment waitlist; later, they scan a service counter code to check in and complete a digital intake; after pickup, they scan a receipt code to leave a review and join your loyalty program. Each step delivers value to the customer while enriching your data for smarter marketing.

Step-by-Step QR Campaign Execution Checklist

A clear process keeps your QR initiatives focused on business outcomes. Use the following steps to plan, launch, and optimize a campaign that boosts bookings, improves satisfaction, and proves ROI.

Start with a single high-value workflow such as appointment booking, then expand to repair tracking and reviews. Learn which placements and messages resonate, and build on those early wins with targeted follow-ups and seasonal programs.

Step 1: Choose your use case

Align your QR campaign to a clear goal such as appointment booking for spring bike tunes, event lead capture at a marathon expo, or post-service reviews for local SEO. Define the ideal action you want customers to take and the most likely environment where they will scan.

  • Clarify the outcome: For example, increase booked appointments within 7 days or reduce inbound status calls by 30 percent. A specific KPI keeps your team aligned.
  • Identify the audience: New walk-ins, existing customers picking up gear, or event attendees who have never visited your shop.
  • Map the journey: Decide where the code will be seen, what page it will open, and what happens next such as confirmation, payment, or follow-up reminders.

Tie the use case to your seasonal calendar. Bicycle shops often push tune-ups before riding season; ski shops drive wax and edge services in early winter; racquet services peak before tournaments. The right timing amplifies results.

Step 2: Pick a QR code type

Choose dynamic QR codes when you need tracking, flexibility, and retargeting. Static codes can work for permanent destinations such as a general contact page, but they limit your ability to update content and analyze performance.

  • Static codes: Best for evergreen assets such as a permanent care guide PDF or a store hours page. Minimal analytics, no destination changes.
  • Dynamic codes: Best for campaigns that need measurement and optimization. You can edit destinations, run A/B tests, and capture scan metadata. This is ideal for booking flows and promotions.

With Sona QR, you can manage both types in one dashboard, route different codes to different destinations, and integrate scan data with your CRM for advanced attribution.

Step 3: Design and test the code

Make your codes unmistakably scannable and clearly beneficial. Add a strong call to action, use brand colors thoughtfully, and reserve enough white space so the code reads quickly on all devices.

  • Use a readable size: At least 1 inch by 1 inch for close-up scans; larger for windows and posters. Consider distance and lighting.
  • Add a frame and CTA: Phrases like Scan to book your tune, Scan for repair status, or Scan for 10 percent off first service increase scan rates.
  • Test across conditions: Check scannability with iOS and Android, under fluorescent lights, and from different angles and distances.

If you add your logo inside the code, verify that it does not reduce contrast. Place a short URL below the code as a fallback. Testing in your actual environment prevents surprises after deployment.

Step 4: Deploy across high-impact channels

Match placements to customer behavior. Use codes on counter tents for check-in, job tickets for status updates, and direct mail for at-home booking. At events, put codes on banners, staff shirts, and leave-behinds.

  • In-store: Service counters, windows, fitting areas, and exits. Align codes to the action available at that moment.
  • Print: Postcards, door hangers, team flyers, and club newsletters. Add personalized URLs or zip code targeting if possible.
  • Events: Race expos, tournaments, ski swaps, and community fairs. Tag scans by event name and date for attribution.

Stagger deployments to isolate impact. Launch in-store placements first, then add direct mail, then event assets. This cadence makes it easier to analyze contribution by channel.

Step 5: Track and optimize

Treat QR campaigns like digital marketing. Monitor performance by placement, test different messages, and iterate quickly. Connect scan events to downstream actions such as bookings and sales so you can attribute revenue.

  • Measure the funnel: Scans, clicks, form completions, bookings, and pickups. Look for drop-offs and friction points.
  • A/B test: Try different CTAs, landing page headlines, or offers. For example, Compare Book now versus Reserve your tune in 60 seconds.
  • Iterate landing pages: Shorten forms, add progress indicators, and show clear value such as turnaround times and service inclusions.

Use Sona QR to track scans by time, location, and device; then connect those scans to CRM records in Sona.com for multi-touch attribution and revenue insights. Continuous improvement keeps results compounding.

A short post-mortem after each campaign helps you capture learnings. What placements overperformed, which audiences scanned most often, and what message moved people to act. Apply those insights to the next seasonal push.

Tracking and Analytics: From Scan to Revenue in Sporting Goods Repair

Data turns QR codes from a novelty into a performance channel. Scan analytics show what gets attention, but the real value comes from connecting scans to outcomes such as booked appointments, upsells, and reviews. When you link QR events to your CRM and point-of-sale systems, you see which assets and messages drive revenue.

Track basic scan metrics first: volume, unique scanners, device type, time of day, and location. Then go deeper by tying scans to user profiles and actions. For example, a scan on a ski tuning poster that leads to a booking and a wax add-on should be attributed to that poster. If a QR on a bike repair tag prompts a status check and a text-to-pay completion, count it as both customer satisfaction and operational efficiency.

  • Scan data by volume, time, and location: Identify hotspots across windows, counters, and event booths. Shift spend to high performers.
  • Conversion tracking from scan to appointment: Measure completion rates, time to book, and revenue per scanner. These metrics validate placements and messaging.
  • Attribution across touchpoints: Compare response by channel and campaign. Use UTM parameters to segment traffic from window decals versus mailers.

With Sona QR and Sona.com, you can capture scan details in real time, sync them to lead records, and apply identity resolution to connect anonymous scans to known customers. Sona’s Buyer Journeys link QR interactions with website visits, ad clicks, email engagement, and CRM activity. The result is a unified view from first scan to completed repair, which lets you allocate budget with confidence and prove ROI to stakeholders.

Tips to Expand QR Success in Sporting Goods Repair Services

As your QR program grows, fine-tune your tactics to achieve better scan rates, cleaner attribution, and more automation. Focus on the tips that fit your most common media and customer behaviors.

  • Assign unique codes to each asset: Use separate codes for windows, counters, posters, and mailers so you can see which placements work. This clarity helps you scale the right channels.
  • Add UTM parameters to every destination: Track source and medium, then analyze results by location or campaign. Compare seasonal uplift across zip codes or neighborhoods.
  • Trigger automated follow-ups after each scan: Use Sona QR integrations to send confirmation emails, SMS reminders, or retargeting ads. For example, a scan on a racquet restring card can trigger a 6-week reminder.
  • Train staff to promote scanning: A friendly mention at check-in or pickup boosts participation. Scripts like Scan here to see your status in seconds help normalize the behavior.

Tie tips to practical deployments. Add a QR code to every ski and snowboard tuning tag for self-serve status updates; print Scan to rebook on bike tune-invoice backs; and embed Scan for care instructions inside packaging for protective gear. These subtle placements drive consistent engagement without crowding your counters.

Real-World Examples and Creative Inspiration

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Shops often struggle with anonymous engagement and untracked print spend. QR codes make every touchpoint measurable and actionable. The following examples illustrate creative placements and the types of results you can expect when you align codes with customer intent.

  • Ski and snowboard tuning: A mountain-town shop added QR status tracking to claim checks and reduced status inquiry calls by 40 percent during peak season. Staff time shifted from phones to service, improving turnaround and capacity.
  • Bicycle repair chain: By placing Scan to book on spring tune-up postcards and window signage, a regional chain increased online appointment conversions by 15 percent. Dynamic codes allowed promos to shift by weather and inventory without reprints.
  • Golf club repair and fitting: Service bags included QR cards linking to care guides, warranty registration, and loyalty enrollment. The shop uncovered cross-sell opportunities for grips and shafts based on scan-triggered surveys.
  • Hockey equipment servicing: QR stickers on sharpened skates linked to care tips and a return-in-6-sessions discount, encouraging repeat visits and higher lifetime value.

You can also think beyond the service desk. Create a QR-powered referral loop where customers scan to share a friend discount code; give teams and clubs scannable cards that track lead source; or invite UGC submissions through a QR prompt that collects permissioned photos for social proof. The goal is to make every piece of printed material work harder while giving customers fast, useful actions.

Expert Tips and Common Pitfalls

A few best practices consistently separate high-performing QR programs from average ones. Keep the following in mind as you roll out and refine your initiatives.

  • Test in real conditions: Lighting, reflections, and distance matter. A code that works under a desk lamp may fail on a sunny window. Verify scannability before printing at scale.
  • Use action-driven messaging: People scan when the value is crystal clear. Book a tune in 60 seconds or Check repair status now will beat vague labels every time.
  • Refresh seasonally: Update offers and destinations to match demand spikes. Ski services, spring bike tunes, or back-to-school team fittings benefit from timely messaging.
  • Send scanners to the right page: Do not route booking scans to your homepage. Link directly to the relevant action such as a pre-filled appointment form or a status lookup.

Common pitfalls include making codes too small, placing them too close to the floor or ceiling, using low-contrast colors, or burying the call to action in fine print. Avoid sending customers to long, multi-step forms on mobile without progress indicators or auto-fill. Each extra tap increases drop-off, which lowers your conversion rate and masks the code’s true potential.

Final Thoughts

QR codes are more than a shortcut. They are a strategy. For sporting goods repair services, they transform every surface into a digital entry point and every spark of interest into measurable action. From appointment booking and status tracking to reviews and loyalty, QR-powered workflows remove friction for customers and reveal what works for your business.

Here is what they deliver when executed well: instant engagement across signs, stickers, receipts, and mail; a connected experience that moves people from awareness to booking to advocacy; and actionable data that turns each scan into a signal for growth. With Sona QR, you can generate your first codes in minutes, update destinations without reprints, and see performance by placement and campaign. With Sona.com, you can connect scans to revenue using identity resolution, multi-touch attribution, and CRM sync.

Start creating QR codes for free. Start small by digitizing one high-impact moment such as booking at the counter or status tracking on repair tags. Prove the value, then roll out QR codes across your storefront, print, and event programs. The shops that lean into QR integration now will deliver more convenience, capture more demand, and build stronger relationships in a market where service and speed set the winners apart.

Conclusion

QR codes have revolutionized the sporting goods repair services industry by transforming customer interactions into measurable opportunities for growth and loyalty. Whether it’s streamlining appointment bookings, providing instant repair status updates, or sharing maintenance tips, QR codes enhance customer acquisition and deliver seamless, engaging experiences that keep clients coming back. Imagine instantly connecting customers with personalized service options and tracking which touchpoints lead to repeat business and increased revenue.

With Sona QR, creating dynamic, trackable QR codes is effortless. Update campaigns on the fly without reprinting, gain real-time insights into customer behavior, and link every scan directly to your bottom line. No more guesswork—just targeted, data-driven strategies that turn every interaction into a meaningful conversion.

Start for free with Sona QR today and transform your sporting goods repair services into a smart, customer-centric powerhouse.

FAQ

What are the best sporting goods repair services near me?

You can find local sporting goods repair services by scanning QR codes on storefront windows, event booths, or direct mailers which link to appointment booking and service details.

How much does it cost to repair sporting goods?

Repair costs vary by service and equipment type, and QR codes can provide up-to-date pricing and promotions directly when scanned, eliminating the need for printed materials.

What types of sporting goods can be repaired?

Sporting goods repair services commonly handle bikes, skis, snowboards, racquets, hockey gear, and skate sharpening among others.

How do I know if my sporting goods need professional repair?

You can use QR codes on equipment tags or shop signage that link to care guides and inspection checklists to help determine if professional repair is needed.

What are the benefits of using QR codes in sporting goods repair services?

QR codes simplify booking, repair status tracking, and accessing care instructions, reduce staff workload, enable dynamic content updates, and provide measurable marketing insights.

How can I track the status of my repair using a QR code?

Repair shops attach QR-coded labels to repair tickets or gear which customers can scan to view real-time status updates, estimated completion times, and pickup instructions.

Are there any mobile apps for finding and managing sporting goods repairs?

While no app download is required to use QR codes, platforms like Sona QR enable shops to manage repair bookings and tracking digitally in one place.

How do I ensure the quality of repair services for my sports equipment?

Use QR codes to access customer reviews on platforms like Google and Yelp, and choose repair shops that provide transparent booking and status tracking through QR-powered workflows.

What are some tips for maintaining my sporting goods to avoid frequent repairs?

Scan QR codes on equipment tags or packaging for care guides, warranty registration, and maintenance schedules to extend the life of your sporting goods.

How can I find reviews of sporting goods repair services?

Post-service QR codes on receipts and email follow-ups can link you directly to review platforms where you can read and leave feedback about your repair experience.

Ready to put these strategies into action?

Use Sona QR's trackable codes to improve customer acquisition and engagement today.

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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