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THE sQR TEAM
August 27, 2025

How to Use QR Codes in Television Home Shopping Channels to Drive conversions

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Television home shopping channels have long been associated with impulse purchases, persuasive demonstrations, and direct-response calls. As consumer behaviors shift toward digital experiences, these channels face a major challenge: bridging the gap between televised content and seamless online conversions. Relying on viewers to call in or visit a website creates friction, resulting in missed prospects and lost revenue.

In today’s on-demand world, QR codes give television home shopping channels an effective way to guide viewers from the TV screen to instant action. Scannable codes can be added to live broadcasts and commercials, allowing marketers to bypass analog workflows and streamline the path from interest to purchase. This reduces the risk of losing prospects who might otherwise abandon due to inconvenience or a lack of digital follow-up.

This article outlines practical strategies for using QR codes in television home shopping channels, including campaign planning, QR code design, tracking conversions, and optimizing the viewer journey. Whether you are a growth marketer, media executive, or product manager, you will discover how QR innovations are transforming fleeting viewer interest into real-time, trackable conversions and measurable revenue. For broader strategy, see qr codes in marketing.

How to Achieve Seamless Conversions in Television Home Shopping Channels Using QR Codes: A Step-by-Step Guide

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Television home shopping leaders continue to confront the issue of missed conversions, often stemming from outdated workflows that require viewers to switch devices or recall long URLs. Valuable prospects may engage for a moment but slip away when taking action means leaving their TV experience. QR codes solve this by giving viewers a fast, familiar way to respond in seconds using the device that never leaves their side: the smartphone.

When QR overlays appear at the right moment, with clear instructions and a compelling benefit, the leap from interest to action becomes effortless. Rather than hoping viewers remember product codes or dial phone numbers, marketers can deploy scan-friendly QR overlays that connect viewers directly to personalized landing pages, instant order forms, or exclusive offers tailored to the broadcast. This approach captures high demo interest at its peak and prevents the drop-off that occurs when form submissions are delayed or forgotten.

Key steps include:

  • Replace static phone numbers: Use interactive, trackable QR codes on-screen during demos or product highlights. Viewers scan and land on a one-click checkout or cart with the item pre-filled, reducing friction and boosting immediate response.
  • Define clear success metrics: Align initiatives with measurable outcomes, such as an increase in order submissions, higher digital opt-ins, shorter purchase cycles, or an uplift in average order value from bundles and upsells.
  • Optimize code visibility and placement: Choose screen location, scan-friendly sizing, generous quiet zones, and strong visual contrast. Pair the code with a concise call to action and a timer or countdown during limited offers to drive urgency. Ensure codes are accessible from typical living-room distances of 8 to 12 feet.
  • Leverage real-time analytics: Select a platform with live scan data and attribution, so you can monitor viewer response by show, segment, and region. With tools like Sona QR, you can recapture otherwise unidentifiable interest and adjust creative or offers in-flight.

By phasing out clunky analog steps and automating the journey end to end, modern QR programs turn passive viewing into active buying. The result is fewer missed opportunities, a tighter conversion loop, and a stronger return on every broadcast.

Bold shift from analog to digital prompts:

  • Manual phone orders to instant checkout: Replace toll-free numbers with QR-driven, mobile-optimized checkout. Pre-populate product IDs, quantity, and promo codes to reduce abandonment and increase close rates.
  • Printed forms to effortless opt-ins: Eliminate paper sign-up sheets for newsletters or sweepstakes. Connect scans to a pre-filled email or SMS form, then trigger a welcome series automatically.
  • Lengthy research to curated content: Meet modern expectations with QR links to short videos, comparison charts, and buyer reviews that build confidence fast and shorten decision time.

Why Do QR Codes Matter for Television Home Shopping Channels?

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One of the persistent challenges facing home shopping channels is a lack of visibility into the behavior and intent of TV viewers who show clear interest but never complete enrollment or purchase journeys. Traditional order hotlines and static websites leave marketers blind to the majority of anonymous traffic, which results in valuable prospects remaining untracked and unpursued. Without a fast, measurable bridge between the broadcast and the buy button, otherwise successful segments fail to realize their full revenue potential.

QR code integration closes that gap by connecting television audiences to actionable digital experiences without requiring an app download or manual URL entry. Each scan captures context: which program or creative drove the action, when it occurred, and which device type engaged. For shoppers who abandon before converting, this signal creates a path for targeted follow-up and retargeting that is more relevant and timely than broad, generic outreach.

Key challenges addressed include:

  • Offline-to-online conversion at the moment of intent: Move viewers from passive watching to active buying in seconds. By reducing friction, channels curb lost opportunities and convert impulse into revenue while interest is high.
  • Actionable audience analytics: Reveal not just who saw a segment in aggregate, but which regions, time slots, and households scanned. Track device types and behaviors that correlate with purchase likelihood.
  • Dynamic content updates: Swap landing pages, refresh offers, and test new incentives without reshooting or reprinting. Dynamic QR codes from platforms like Sona QR update destinations instantly while preserving the same on-screen code.
  • Lifecycle signals for retention and upsell: Link customer support, warranty registration, and accessory recommendations to QR prompts. Scan events from help content or feature interest can flag churn risk or cross-sell potential for timely outreach.

Technology now makes it possible to turn anonymous, unengaged audience activity into measurable conversion impact. The ability to connect scans to CRM profiles and multi-touch journeys means you can finally attribute TV-driven engagement to pipeline and revenue with confidence.

Common QR Code Formats for Television Home Shopping Channel Use Cases

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Diverse programming and audience needs make one-size-fits-all QR codes a poor fit. The winning blueprint is a portfolio of formats aligned to goals and segments, backed by a management platform that keeps everything testable and trackable. For home shopping, that means supporting immediate purchase, follow-up engagement, and long-term loyalty on a single backbone.

When teams choose the right formats for the right moments, they create a fluid path from discovery to decision. The wrong choice can confuse prospects, produce dead ends, or fragment measurement. The right choice keeps momentum, adds clarity, and preserves attribution across the entire journey.

Key QR code formats include:

  • Web links: Send scanners directly to shoppable product pages, limited-time offers, or bundles curated for the on-air segment. Use deep links that pre-load cart contents and promo codes to minimize clicks and maximize conversion speed.
  • App downloads: Drive adoption of a companion app that centralizes order history, wish lists, and loyalty rewards. Use device-aware links that route viewers to the App Store or Google Play automatically.
  • SMS and email prefills: Launch a pre-filled message to sales or support, or opt in to promotional alerts. This format is ideal for VIP notifications, stock alerts, and concierge services that enhance perceived value. See how to use QR for SMS.
  • Feedback and reviews: Capture post-purchase satisfaction, testimonials, and unboxing reactions with a single scan. Route to lightweight forms that can also ask for photo or video submissions for future segments. Encourage Google reviews to boost credibility.
  • vCards and presenter contacts: Allow viewers to save host or brand contact details for white-glove services, personal shopping, or high-consideration categories like electronics or jewelry.

In practice, dynamic QR codes are recommended for most television campaigns since they support A/B testing, destination updates, and full analytics. Static codes can be useful for evergreen content or utility functions, but they limit optimization and cross-campaign learning that drive growth.

Where to Find Growth Opportunities

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Many television home shopping marketers struggle to identify exactly where offline interest can be captured and converted into sustained digital engagement. The missed moments are often hiding in plain sight: a star product demo without a direct response path, a celebrity endorsement that spikes intent without an easy follow-through, or a beautiful catalog that stops at the page. QR codes inject a single, simple action into each of these moments and create a measurable thread back to revenue.

The goal is to deploy QR-enabled touchpoints wherever curiosity peaks. That includes the broadcast itself, the commercial breaks around it, and the post-purchase experience that follows it. By linking every surface to a digital step, you reduce bottlenecks and add attribution where it did not exist before.

  • Live broadcasts: Overlay QR codes during high-interest product demos, limited runs, or price drops. Route to one-click checkout or a segment hub that highlights featured items and exclusive bundles.
  • Commercial breaks: Place QR codes within direct response ads for time-limited promotions. Use a countdown clock and a benefit-forward CTA to drive immediate scans without pausing the viewing experience, like this HSN example.
  • On-screen graphics and guest appearances: Tie QR prompts to expert tips, stylist picks, or influencer endorsements. Route to comparison pages, fit guides, or behind-the-scenes content that increases trust and removes hesitation.
  • Packaging and post-purchase inserts: Include QR codes in shipped orders that unlock how-to videos, accessory recommendations, and referral rewards. This nurtures loyalty, increases lifetime value, and reduces churn. For on-box strategies, see product packaging.
  • Event partnerships and sponsorships: Bridge TV segments with live events, pop-ups, or co-branded activations. Use QR codes to register attendees, deliver exclusive content, and attribute engagement across touchpoints.

This multi-layered approach increases conversion potential and equips teams with behavioral data that sharpens both creative and media strategy. Over time, it reveals which content and contexts are most effective at turning curiosity into commitment.

Use Cases for QR Codes in Television Home Shopping Channels

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QR codes can power a range of outcomes across the viewer journey: instant purchase, deeper consideration, and customer growth after the sale. Three use cases consistently deliver measurable impact for television home shopping.

  • Scan and shop live overlays: During high-energy product segments, display a prominent QR with a benefit-forward CTA such as Scan to Buy Now or Scan to Claim 20 Percent Off. Route scans to a pre-populated cart, then apply the segment’s promo code automatically. This minimizes drop-off at the exact moment of intent and converts impulse into verified orders faster than a phone line.

To increase urgency, pair the QR with inventory meters and time-bound offers. For categories that require sizing or options, route to a fast selector that remembers viewer choices mid-session, then returns them to checkout with one tap.

  • Smart comparisons and instructional content: In commercials or interstitials, promote QR links to side-by-side comparisons, face-off demos, or short tutorials and shoppable video. Viewers who are browsing often need a nudge to feel confident; quick-scan access to specs, testimonials, and before-and-after photos raises conversion rates and average order value.

Consider personalizing destinations based on the specific product variant on-air. When the watcher scans, they see the video demo they just watched plus related items that fit their interests.

  • Loyalty, referrals, and repeat purchase catalysts: Use QR codes on packaging, order receipts, or thank-you cards to invite buyers into VIP programs, seasonal drops, and referral bonuses. This transforms one-time transactions into multi-order relationships, which is critical for margin and retention in a competitive category.

Combine these codes with first-party data capture that feeds your CRM. Over time, you can move customers into interest-based tracks, such as beauty, kitchen, or fitness, and trigger highly relevant cross-sells.

Together, these use cases align on a single goal: reduce friction at the moment of interest and keep the momentum alive after the initial purchase. The more you simplify the next step, the more revenue each broadcast can generate.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

A core frustration for TV marketers is the inability to follow up with viewers who engage but do not complete a purchase. Traditional measurement often stops at the moment of exposure and loses track of individual interest signals. QR scans change the equation by converting every interaction into usable first-party data that fuels segmentation, intent-driven retargeting, and personalized communications.

To make the most of each scan, treat QR codes as instruments for intent capture. Different codes can reflect different contexts: awareness during a top-of-show teaser, consideration during a feature demo, conversion during a price-drop CTA, and loyalty during a post-purchase tip. Each scan builds a richer profile of who is interested in what and when.

  • Create journey-stage codes: Map codes to awareness, consideration, and conversion stages. For example, send awareness scans to a product spotlight page, consideration scans to comparisons and reviews, and conversion scans to checkout with preapplied incentives. Segment audiences by these tags automatically.
  • Segment by product category and response timing: Tag scans by category, such as beauty, kitchen, fitness, or electronics. Add time-of-day and daypart tags to learn when each audience is most likely to convert. Use this insight to tailor ad frequency and email sends.
  • Capture context and device metadata: Collect location approximations, device type, and scan time. If you consistently see higher conversion from certain regions or iOS vs. Android, adjust media and creative accordingly.
  • Sync with CRM and ad platforms: Push segments into HubSpot, Salesforce, and Meta Ads to trigger sequenced emails, SMS nudges, and custom audiences. Use scan signals to suppress irrelevant messages and prioritize high-intent follow-up.

With these steps, television home shopping channels turn fleeting curiosity into sustained pipeline. Platforms like Sona QR automate tagging and enrichment, while Sona.com connects scan behaviors to identity and revenue attribution. The result is a retargeting engine that responds to real behavior, not guesswork.

Integrating QR Codes into Your Multi-Channel Marketing Mix

Disconnected campaigns drain budgets and leave viewers confused. When TV, social, email, and print do not reinforce each other, the buyer experience feels disjointed and conversions suffer. QR codes fix this by serving as connectors that unify messaging and data capture across channels, all while matching the pace and context of television.

The most effective programs place the same strategic QR concept across multiple surfaces, each with a tailored CTA. On TV, the cue is immediate purchase. On social, it can be a save-the-date or wish list builder. In packaging, it can be an invitation to a loyalty tier. With consistent creative and centralized measurement, each touchpoint does its part to move the viewer forward.

  • Broadcast TV: Present large, high-contrast codes during peak moments. Route to mobile-first landing pages that mirror on-air visuals and include one-tap checkout. Use dynamic codes to test offers and track segments by host or show.
  • Direct mail and catalogs: Add codes next to featured products and bundles that aired. Link to replays, extended cuts, or live drop calendars. The interplay of print and TV increases recall and drives measurable traffic to segment-specific endpoints. Explore direct mail best practices.
  • Social media and TV apps: Use QR in YouTube pre-rolls, Instagram Stories, and connected TV apps and shoppable video to carry viewers from content to cart. Encourage user-generated content with QR-enabled contests that ask fans to share their unboxing or top picks.
  • In-package collateral: Include QR codes on thank-you cards that unlock returns, exchanges, and fit guides. Follow with a second code that introduces refer-a-friend credits or curated add-ons for a seamless second purchase.
  • Event coverage and pop-ups: When your hosts or brands appear at conferences or local events, mirror their messages on TV and on-site. QR codes should enable check-ins, giveaways, and product previews while linking event responses to your broadcast campaigns.

QR codes become the offline on-ramp to your digital marketing engine. With a centralized platform like Sona QR, you can manage codes, monitor performance by placement, and sync scan data with your CRM and ad tools. Over time, your audience experiences a consistent journey, and your team gains a unified view of engagement across channels.

Step-by-Step QR Campaign Execution Checklist

Persistent failures in TV-driven campaigns often stem from skipped planning steps, unclear goals, or inconsistent creative. Use this checklist to move from concept to reporting with confidence.

Step 1: Choose Your Use Case

Clarify the business objective and align it to a single, frictionless action. For a flash sale during a beauty segment, for example, your goal might be to boost real-time sales with a scan-to-cart path. For a high-ticket electronics feature, the goal might be to collect qualified leads for concierge support and post-broadcast callbacks.

  • Define the outcome: Specify whether you want immediate purchases, high-value lead capture, loyalty enrollment, or app adoption. Each outcome guides your design and destination.
  • Set quantifiable targets: Establish KPIs such as scan-to-cart rate, completed checkout rate, average order value, or email opt-in rate. Tie them to realistic benchmarks based on category and price point.
  • Map the viewer journey: Decide when the QR appears, how long it stays up, and what the host will say. Script the on-air CTA that communicates the benefit, not just the action.

Step 2: Pick a QR Code Type

Choose the format and code type that align with your goal and your need for agility. Static codes can work for truly evergreen destinations, but dynamic codes usually win in television due to the pace of optimization and testing.

  • Static codes for simple destinations: Use sparingly for fixed content, such as a warranty page or a how-to PDF that rarely changes.
  • Dynamic codes for agility and analytics: Enable real-time updates, A/B testing of offers, and full-funnel tracking. With Sona QR, you can edit destinations post-broadcast without changing the on-screen code. Create and manage dynamic codes as campaigns evolve.
  • Select the right destination: Pick landing pages, carts, forms, or app stores that deliver the next step in one or two taps. Reduce cognitive load and eliminate dead ends.

Step 3: Design and Test the Code

On television, design determines scannability. Codes must be easy to see and easy to scan from a couch at a distance. Clear framing, generous white space, and strong contrast are essential.

  • Follow visibility best practices: Use a minimum on-screen size that is at least 10 percent of screen height for living-room distances. Provide a quiet zone around the code to prevent interference from graphics.
  • Brand with intention: Add your logo and color accents sparingly. A stylized QR that hurts readability defeats the purpose; prioritize function over form.
  • Craft a benefit-first CTA: Pair the code with short, direct copy such as Scan to Buy Now, Scan to Save 20 Percent, or Scan for Free Gift. Reinforce the CTA with host narration.
  • Run scenario testing: Validate scans on different TVs, resolutions, and lighting environments. Test at 6, 10, and 12 feet, and check angles to avoid glare. Use a mix of iOS and Android devices.

Step 4: Deploy Across High-Impact Channels

Build consistency by extending your television QR concept to adjacent media. When audiences see the same mental model repeated, they are more likely to act.

  • Align placements to viewer behavior: Schedule overlays during peaks of interest: live demos, price reveals, or limited drops. In commercials, show the code early and hold it long enough for comfortable scans.
  • Harmonize creative across feeds: Standardize QR design and CTA across national and regional broadcasts to avoid confusion. For co-branded segments, present both logos and utilize one shared code that routes by region.
  • Extend to print and digital: Mirror the code on direct mail, social teasers, and email recaps, each with a tailored benefit that fits the medium. Keep the analytics unified through UTM parameters and campaign tags.

Step 5: Track and Optimize

Measurement is where QR campaigns shine. Use analytics to learn which segments, offers, and creative choices convert and why. Then refine in near real time.

  • Monitor the funnel: Track scan volume, clickthrough from landing to cart, checkout completion, and post-purchase enrollments. Identify drop-off points and fix them quickly.
  • A/B test continuously: Compare CTAs, code placement, and offer types. Small changes in copy or size can yield significant lift in scans and conversions.
  • Connect to attribution: Tie scans to CRM records and revenue. With Sona.com, you can stitch scan events to other touches and attribute pipeline and closed-won outcomes to specific broadcasts and creatives.

Tracking and Analytics: From Scan to Revenue

Attribution has long been a pain point in television home shopping. Viewer interest is visible in calls and spikes in web traffic, but the connection to segments, creatives, and households is murky. QR-powered campaigns transform this blind spot into a clear picture by collecting structured data every time someone scans.

With dynamic codes, you can see which time slots produce the most engagement, which hosts or product categories earn the highest scan-to-cart rate, and which regions are most responsive to limited-time offers. When you link this to your CRM, you can finally understand who converted, what they bought, and how their journey unfolded across touchpoints.

  • Track scans at granular levels: Collect timestamp, device, location approximation, and source segment. Use this to identify the sweet spots for engagement, then schedule future overlays accordingly.
  • Measure engagement quality: Look beyond raw scans. Evaluate landing page bounce rates, cart adds, and completed checkouts to understand where friction remains and where creative is winning.
  • Connect scans to contacts: Sync with HubSpot or Salesforce to match scan events to leads and customers. Enrich records with interests inferred from scan paths, such as category preferences or price sensitivity.
  • Attribute revenue accurately: Use Sona.com to link anonymous scans to known buyers through identity resolution and multi-touch attribution. Quantify how QR engagement contributes to pipeline and closed revenue.
  • React in real time: Adjust CTAs, offers, or placement while the campaign runs. If a code underperforms on a specific show, test a larger size, a different corner, or a stronger incentive in the next segment.

Advanced analytics remove guesswork and enable performance marketing for television. When your team sees the path from scan to sale, smarter investments and better creative follow naturally.

Tips to Expand QR Success in Television Home Shopping Channels

Even well-planned QR initiatives can underperform if the experience is unclear, slow, or disconnected from follow-up. Prioritize clarity, speed, and continuity to get the most from every scan.

  • Use unique codes per segment and product: Create distinct, trackable codes for each broadcast block, host segment, and SKU variation. This allows you to measure performance precisely and tailor follow-up messages by interest.
  • Add UTM parameters to every destination: Tag QR links with show name, time slot, and region. You will attribute traffic accurately and learn which combinations drive the best scan-to-order rates.
  • Trigger automated follow-up: Connect scans to email or SMS workflows. For example, send a cart reminder within 30 minutes if checkout is not completed, or deliver an accessory recommendation 48 hours after purchase.
  • Coach hosts to model scanning: Ask presenters to hold up a phone, demonstrate a scan, and explain the benefit. Viewers follow what they see; a 10-second demonstration can significantly raise scan rates.

Creative deployment examples include a QR code that auto-applies a free-shipping perk during a kitchenware segment, and a QR on return labels that launches a no-print, no-hassle exchange portal. Both remove friction and improve sentiment while increasing the likelihood of repeat business.

Final Thoughts

QR codes represent more than a shortcut for television home shopping channels; they are a strategic lever for converting fleeting interest into digital action. By aligning on-air moments with scan-to-action paths, marketers remove friction and make every second of attention count. The payoff is higher conversion rates, richer first-party data, and a measurable link between broadcast programming and bottom-line results.

The most successful programs treat QR codes as the connective tissue of an omnichannel strategy. From live segments and commercials to packaging and social follow-up, each code serves a purpose, carries a clear promise, and reports back to a single source of truth. With Sona QR and Sona.com, teams can generate codes in minutes, route scans to the right destination, sync data with their CRM, and attribute revenue to the segments and creatives that worked.

Television home shopping channels are evolving quickly. QR integration lets you synchronize the immediacy of TV with the precision of digital, so you can engage viewers in real time and continue the conversation across channels. By taking a strategic approach to planning, design, tracking, and optimization, you will turn missed moments into measurable growth and build a durable advantage in an increasingly competitive marketplace. Start creating QR codes for free.

Conclusion

QR codes have transformed television home shopping channels from passive broadcasts into interactive, measurable sales engines. By seamlessly bridging on-screen product showcases with instant mobile engagement, QR codes drive higher customer acquisition, enhance the shopping experience, and unlock valuable insights into viewer behavior. Imagine instantly knowing which products resonate most with your audience and guiding them from curiosity to purchase with a simple scan.

With Sona QR, you gain the power to create dynamic, trackable QR codes tailored for live TV campaigns—update offers in real time without costly reprints and connect every scan directly to conversion data. This means no missed opportunities and smarter, more profitable shopping experiences that keep customers coming back.

Start for free with Sona QR today and transform your television home shopping channel into an interactive sales powerhouse where every scan counts.

FAQ

How do QR codes work in television home shopping channels?

QR codes appear as scannable overlays on TV broadcasts or commercials, allowing viewers to use their smartphones to quickly access personalized landing pages, instant order forms, or exclusive offers without leaving the TV experience.

What are the benefits of using QR codes in TV commercials for home shopping?

QR codes reduce friction by enabling instant mobile engagement, increase conversion rates by connecting viewers directly to checkout or content, provide measurable audience analytics, and allow real-time updates to offers and landing pages.

How can brands implement shoppable QR codes in their TV advertising?

Brands should align QR code use with clear goals, choose dynamic codes for flexibility, design codes for visibility and scanability from typical living-room distances, deploy codes during peak interest moments, and track performance to optimize campaigns.

What are the challenges and limitations of using QR codes in TV home shopping?

Challenges include ensuring QR codes are visible and scannable from typical viewing distances, avoiding confusion with multiple codes, designing clear calls to action, and integrating scan data with CRM systems for effective follow-up.

How does the integration of QR codes impact the viewer's shopping experience on television home shopping channels?

QR codes streamline the shopping journey by enabling immediate, mobile-optimized actions like one-tap checkout, access to product comparisons or tutorials, and post-purchase engagement, resulting in reduced friction and higher conversion rates.

Ready to put these strategies into action?

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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