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THE sQR TEAM
August 24, 2025

How to Use QR Codes in Wholesale Pet Supply Companies to Educate Customers

Health
Psychology
Education
Wholesale,Education,Technology

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QR codes have evolved from a novelty to a strategic powerhouse, bridging the gap between offline engagement and online action. For wholesale pet supply companies, QR codes provide a frictionless, app-free way to educate retailers, streamline orders, and drive customer loyalty, helping suppliers stay top-of-mind in a competitive, low-margin marketplace.

With the pet supply wholesale market growing and retail buyers demanding faster, more transparent information, QR codes offer suppliers a chance to modernize paper catalogs, invoices, and product packaging. Traditional processes often miss high-value prospects because engagement is not tracked, resulting in lost opportunities and outdated data. QR codes improve operational efficiency and unlock data-driven insights into how products and promotions perform in the field, addressing the challenge of missing or incomplete account-level analytics while enabling more precise targeting for sales and support.

By embedding dynamic QR codes across marketing collateral, sales materials, and physical products, wholesale pet supply companies can engage buyers at every stage of the purchasing journey, from initial discovery to post-sale support. These codes capture real-time engagement signals, allowing companies to reduce information gaps, improve account personalization, and systematically nurture serious prospects. Here is how QR codes can transform education, tracking, and growth for your pet supply business while surfacing untapped opportunities.

How to Educate Customers in Wholesale Pet Supply Companies Using QR Codes: A Step-by-Step Guide

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Wholesale pet supply companies often struggle to educate retail partners at scale, especially when relying on static, paper-based resources that become quickly outdated. This can leave retail buyers confused and disengaged, reducing product uptake and loyalty. When stores onboard new brands or expand SKUs, staff need current product knowledge, training materials, and clear merchandising guidelines that are easy to access. Paper sell sheets, binder catalogs, and emailed PDFs rarely keep pace with price changes, compliance updates, or packaging refreshes.

QR codes bridge the gap between physical touchpoints and digital outcomes, making it easier to streamline customer education, accelerate sales, and capture behavioral data. They allow for real-time updates and interactive experiences, while analytics tied to QR engagement highlight which resources and products resonate most with buyers, spotlighting both high-potential prospects and dormant accounts at risk of churn. Replace analog workflows such as printed catalogs, manual order forms, and trade show sign-up sheets with scan-to-learn and scan-to-order experiences that are always current and measurable.

  • Replace outdated workflows: Convert printed catalogs, static instructions, and manual purchase forms into scannable digital resources such as live catalogs, price sheets, planograms, and training portals. This ensures every buyer sees the latest information and reduces errors caused by out-of-date print.
  • Define success metrics: Track engagement rates, scan-to-order conversion, and education completion to identify where buyers drop off. Use benchmarks such as average time on page, video completion rates, and repeat scan frequency to assess whether content truly serves retailer needs.
  • Design intentional placements: Place QR codes on packaging, invoices, shelf labels, and trade show displays with benefit-driven calls to action. For example, “Scan for wholesale pricing” or “Scan for merchandising tips” clarifies value and increases scan rates.
  • Leverage analytics to optimize: Use QR data to refine future content, fill gaps in product education, and identify upsell opportunities. If certain SKUs attract high scan volume but low orders, revisit the pricing sheet, comparison guides, or trial offer behind the code.

Modern platforms such as Sona QR let businesses create, manage, and track these QR-driven education programs end to end, surfacing valuable engagement patterns and reducing the risk of missed training or untracked activity. With a single dashboard, you can update destinations after print, monitor scan performance by channel or SKU, and push insights directly into your CRM for timely sales follow-up.

Why Do QR Codes Matter for Wholesale Pet Supply Companies?

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Many wholesale pet supply companies encounter persistent pain points: unknown traffic on printed materials, missed connections with high-value accounts, and lack of visibility into how physical collateral impacts sales or repeat orders. Reps hand out catalogs at trade shows or leave sell sheets behind after store visits, yet there is no way to know who actually reads them. This leads to wasted spend, inconsistent messaging, and critical prospect journeys falling through the cracks.

QR codes help address these problems in practical, measurable ways. By making every physical asset interactive and trackable, suppliers can understand what content gets attention, which accounts are progressing toward purchase, and where additional support is needed. This shift not only boosts efficiency but also helps teams allocate field time and promotional budgets to activities that move the needle with better offline attribution.

  • Offline to online gaps: Print catalogs, packaging, and invoices typically produce no usable data. QR codes connect those items to live product information, safety data sheets, and ordering portals, capturing buyer intent at the exact moment of interest.
  • Need for speed and simplicity: Retail buyers want answers quickly and without logins. A QR code provides instant access to materials such as price lists, reorder forms, or FAQ videos, reducing friction while allowing attribution of every scan.
  • Dynamic content flexibility: Pet nutrition guidelines, regulatory notices, and promotional timelines change frequently. Dynamic QR codes let you update destinations post-print, so line cards, shelf talkers, and display kits remain accurate without reprinting.
  • Trackability: Unlike flyers alone, QR-enabled assets deliver real data. Suppliers can see scan volume, device type, repeat scans, and downstream actions, which supports data-backed decisions about assortment, promotions, and training priorities.
  • Cost efficiency: Reprinting catalogs or reissuing promotional materials is expensive and slow. QR integration turns those assets into evergreen gateways to timely content, preserving print investments while improving return from each piece.

With every scan, companies can associate offline interest with CRM insights, enriching contact records and prioritizing outreach. Reps can follow up with accounts that scanned price sheets after a trade show or with stores that engaged with training content but never completed onboarding.

Common QR Code Formats for Wholesale Pet Supply Companies

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The need to personalize buyer experiences often collides with incomplete or outdated contact information. Retail staff turnover is common, and distributors may not have direct lines to the people stocking shelves or managing orders. QR codes, paired with the right format, help bridge these gaps and deliver the right next step for each scenario, from instant contact saving to scan-to-order flows.

In wholesale pet supply, the most useful formats complement real-world interactions across packaging, catalogs, invoices, and in-store signage. The goal is to make every scan lead to a helpful action, not just a generic homepage. Dynamic QR codes are particularly valuable because they allow you to update destinations as pricing or promotions evolve.

  • Web links: Route scanners to live catalogs, detailed product pages, safety data sheets, or secure order forms. This reduces order friction and ensures retailers always see accurate specs, pack sizes, and MAP policies.
  • vCards: Let store managers instantly save contact details for their assigned account rep or support team. This helps when CRM records do not include the most current staff at a given retail location.
  • SMS or email: Pre-populate messages for quick replenishment or support inquiries. “Scan to email PO” or “Scan to text a photo of your shelf for merchandising advice” gets conversations started fast and keeps requests trackable. See more in QR codes for SMS.
  • Wi-Fi access: Provide quick access to booth Wi-Fi at trade shows or showroom Wi-Fi during product demos. Longer dwell time leads to deeper product exploration and more qualified conversations.
  • App downloads: If you offer a wholesale ordering or education app, link scanners to the appropriate app store based on device. This helps accelerate digital adoption among retail partners who still rely on phone calls or faxes for orders.

With dynamic code management through platforms like Sona QR, companies can segment audiences by scan behavior, split-test destinations, and update links without reprinting packaging or collateral. This delivers agility in a category where formulations, SKUs, and compliance content evolve regularly.

Where to Find Growth Opportunities

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Growth opportunities often go unnoticed because in-person or printed interactions are not tracked. A busy buyer might admire an endcap display or pocket a brochure, but unless a trackable action follows, that signal is lost. QR codes turn these moments into measurable engagement that sales and marketing teams can act on.

To turn every offline touchpoint into a growth lever, place QR codes where they naturally fit a buyer’s workflow and provide an immediate reward for scanning. Clear prompts such as “Scan for wholesale pricing” or “Scan for a video of shelf setup” make intent explicit and increase scan rates.

  • Trade shows and industry events: Add QR codes to booth signage, samples, sell sheets, and badges that route to event-specific pricing or new product reveals. Use unique codes for each event to distinguish engagement across shows and cities.
  • Product packaging and labels: Encourage post-purchase education and easy reorders by linking to care guides or subscription replenishment and exclusive online offers. Place codes inside cartons so they survive unboxing and remain available in stock rooms.
  • Catalogs and sell sheets: Embed QR links to live pricing, stock status, and digital samples. Track which SKUs attract the most scans to inform forecasting, promotions, and account conversations.
  • Point-of-sale displays: Use shelf talkers and endcap signage that invite loyalty signups, staff training videos, or co-op advertising claims. Analyzing scans by store and region reveals which displays drive engagement and which need rework.
  • Direct mail: Assign unique QR codes to mailers tied to account IDs or regions. Scans feed directly into your CRM, helping you attribute interest, trigger follow-up, and recover value from otherwise anonymous outreach.

When QR codes are used as part of a coherent attribution strategy, growth teams can separate high-intent buyers from window shoppers and tailor next steps accordingly. This prevents wasted follow-up and concentrates effort on accounts most likely to convert or expand.

Use Cases for QR Codes in Wholesale Pet Supply Companies

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Gaps in digital education and reordering can undermine retailer confidence and slow sell-through. QR codes enable immediate access to the next best action, whether that is watching a nutrition training, downloading an updated price list, or placing a replenishment order. By reducing friction at each step, suppliers create better experiences for retailers and improve sales velocity.

These use cases also create a data trail that helps teams understand which products excite buyers, which content drives action, and where additional support is needed. Over time, this helps refine product positioning, improve promotions, and strengthen loyalty programs.

  • Digital catalog access: Place QR codes on packaging, brochures, and trade show materials that link to always-current digital catalogs. Outcome: retail buyers see accurate pricing and availability, reducing confusion and cutting time to order.
  • Customer education: Use QR codes to deliver staff training videos, nutrition certifications, and care instructions. Outcome: fewer support tickets, more confident staff recommendations, and better compliance with merchandising standards.
  • Easy reordering: Add bulk reorder QR codes to invoices, shelf tags, and pack inserts. Outcome: streamlined replenishment, fewer missed follow-ups, and visibility into reorder frequency by SKU and account. Try linking shelf tags to one-click forms.

Teams that deploy these use cases often see measurable improvements such as higher scan-to-order conversion for new SKUs, increased completion of staff training modules, and a shorter delay between stock-out and reorder. The combination of better experiences and richer data compounds over time, supporting both growth and retention.

How to Build High-Value Audiences for Retargeting with QR Code Campaigns

Each QR scan is a signal, capturing intent, context, and behavior. By deploying multiple QR codes across touchpoints and pairing them with unique UTM parameters, you can automatically segment audiences and use that data to power precise retargeting and personalized follow-up. This is especially useful in wholesale pet supply, where you often engage a mix of independent retailers, regional chains, and large national accounts with very different needs.

Start by mapping scans to funnel stages and buyer roles. A store owner scanning a wholesale price sheet signals different intent than a floor associate scanning a shelf setup video. Segmenting by action and context lets you tailor content, outreach cadence, and offers to what will most likely move the relationship forward.

  • Create unique QR codes by channel: Use distinct codes for trade shows, packaging, catalogs, and direct mail to isolate engagement sources. This prevents blended attribution and helps you identify which channels bring in the most qualified buyers.
  • Segment by action taken: Separate audiences by what they scanned for, such as new account registration, request for samples, price list access, or reorder. This supports lifecycle-based nurture tracks that reflect each account’s current needs.
  • Track context and timing: Distinguish in-store scans by staff from post-purchase scans by managers, and consider weekday versus weekend activity. This context improves ad scheduling and informs rep follow-up.
  • Sync to CRM and ad platforms: Push scan data into tools like HubSpot, Salesforce, or Meta Ads. Trigger emails with planograms to stores that scanned merchandising videos or create lookalike audiences based on accounts that scanned and subsequently placed orders.

For this vertical, useful segments include independent retailers versus multi-location chains, dog-focused boutiques versus general pet stores, and new account prospects versus active reordering accounts. Creating segment-specific content and offers improves relevance, increases response, and accelerates conversion.

Integrating QR Codes into Your Multi-Channel Marketing Mix

Inconsistent messaging and untargeted follow-up erode marketing efficiency. QR codes unify offline and online campaigns by creating a common layer of engagement and measurement across print, packaging, events, and even digital media like video. When every physical asset routes to a tailored digital experience and every scan is captured, you build a connected funnel that is easier to optimize.

Think of QR codes as the connective tissue between field sales, print collateral, and e-commerce. A buyer can scan a code on a sell sheet at a trade show, revisit the catalog link later from the package in their stock room, and finally reorder via an invoice QR—all while your systems recognize the same account and measure progress.

  • Brochures and product flyers: Link print collateral to interactive product demos, price lists, and onboarding hubs. You will see which brochures generate engagement and which need clearer CTAs or better placement.
  • Social media and referral campaigns: Encourage user-generated content by adding QR codes to sample packs or display kits. Scanners can submit shelf photos, reviews, or participation in co-op programs, expanding reach while building trackable funnels.
  • Direct mail: Make mailers measurable with unique QR codes that link to personalized offers or lead forms. You will know who scanned, when they scanned, and what they did next, not just how many pieces were sent.
  • Digital and live events: Replace fragmented badge scanning with QR lead capture that logs engagement by session, location, or product interest. This reduces manual errors and improves the speed and quality of sales follow-up.
  • Packaging: Turn cartons and inner packs into engagement hubs. Use QR codes for reorders, feedback surveys, sustainability information, and loyalty enrollment. This turns routine receiving into a data-rich touchpoint.

QR codes serve as the offline onramp to your digital marketing engine. With a centralized platform like Sona QR, you can create, manage, and measure all codes from one place, then sync scan data to your CRM and ad platforms for consistent follow-up and attribution.

Step-by-Step QR Campaign Execution Checklist

Failure to plan or coordinate QR initiatives can result in wasted effort: codes placed incorrectly, scanned by the wrong audience, or failing to generate meaningful data. A clear, repeatable process ensures that every code has a purpose, a high-quality destination, and a measurement plan that ties activity to outcomes. Treat each deployment as a mini-campaign with defined goals, consistent design, and a feedback loop.

Below is a practical checklist tailored to wholesale pet supply teams. Use it to align marketing, sales, and operations so that QR-driven experiences improve education, accelerate ordering, and enrich your CRM with actionable intent data.

Step 1: Choose Your Use Case

Begin by defining what success looks like for the specific moment where the QR code will live. A code on a trade show banner should not lead to a generic homepage, while a code on an invoice should not show a promotional video. Match the destination to the buyer’s intent and the physical environment where the scan happens.

  • Define the goal: Decide whether the code is meant to drive bulk orders after an event, complete staff training for a new SKU, enroll retailers in a loyalty program, or collect display feedback. Specific goals clarify design and copy.
  • Align with business outcomes: Tie the code to measurable results such as increased reorder frequency, reduced support tickets, or higher training completion. For example, “Increase post-show orders by 20 percent within 30 days.” Include social proof like Google reviews if the audience is new.

Consider the lifecycle stage of the audience as well. New prospects may need proof points such as reviews or comparison guides, while existing accounts may value one-click reordering or co-op claim submission.

Step 2: Pick a QR Code Type

Choosing the right QR format affects both user experience and your ability to measure and improve results. Static codes are suitable for permanent, non-trackable destinations. Dynamic codes are preferable for campaigns, education, or any asset that may change or benefit from analytics.

  • Use static codes sparingly: Reserve these for destinations that never change, such as corporate contact pages. They are simple but lack flexibility.
  • Default to dynamic: For most use cases in this vertical, dynamic codes are more effective. You can update links post-print, add UTM parameters for attribution, and view performance data that informs future campaigns.

If you expect to retarget scanners, run A/B tests, or adapt content to account type or region, dynamic codes are essential. Tools like Sona QR centralize creation and management so teams can move quickly without sacrificing governance.

Step 3: Design and Test the Code

Good design and testing increase scan rates and reduce friction. The best QR code is not just scannable; it is clear about what the scanner will receive and tailored to the physical conditions where it appears.

  • Brand the code and frame the value: Add a recognizable frame, brand colors, and a concise CTA such as “Scan for wholesale pricing” or “Scan to reorder.” Make the benefit bigger than the code.
  • Test in real conditions: Validate scannability at expected distances, angles, and lighting. Test on both iOS and Android devices and confirm that analytics capture time, location, and source.

Remember that size and contrast matter. For trade show signage, increase size for distance reads. For invoices or shelf labels, maintain high contrast and provide white space so scanners can focus. Always confirm that the destination page loads fast on mobile and is optimized for action.

Step 4: Deploy Across Key Channels

Once designed and tested, deploy QR codes where they will have the most impact based on your growth plan. Focus on high-intent moments first, then expand to secondary touchpoints. Ensure that each placement aligns with a distinct and valuable next step.

  • Prioritize high-intent placements: Trade show materials for new product launches, packaging for reorders and education, catalogs for price and availability, and invoices for quick payments or reorders.
  • Match destination to context: A code on a shelf talker should lead to a short video or quick guide, while a code on a brochure might direct to a detailed catalog with pricing and case sizes.

Coordinate with field reps and retail partners so they know where codes appear and how to talk about them. Provide sample scripts such as “If you want the latest pricing or to see how the display is set up, scan here and bookmark the page.”

Step 5: Track and Optimize

Measurement turns engagement into insight. Monitoring scans, conversion behavior, and drop-off points helps you improve both the physical placement and the digital experience over time. Treat each QR code as a performance asset with its own benchmarks and tests.

  • Instrument the funnel: Track scans by time, device, and location. Follow through to on-page events such as video completion, form submit, or reorder. Attribute conversions to the originating QR using UTM parameters.
  • Iterate consistently: If drop-off occurs after the scan, try faster-loading pages, clearer CTAs, or shorter forms. Test different headlines and visuals. Update the destination via your dynamic QR platform instead of reprinting.

Tools such as Sona QR combine code creation, analytics, and CRM integration. You can monitor performance by channel, automatically enrich leads with scan data, and trigger alerts for sales reps when high-value accounts engage.

Tracking and Analytics: From Scan to Revenue

A recurring pain point for many suppliers is that offline engagement remains invisible to CRM and attribution tools. Catalog pickups, trade show booth visits, and brochure reads rarely translate into measurable data, which makes it difficult to justify spend or prioritize follow-up. QR tracking brings those offline actions into full view, connecting scans to downstream events such as training completion, sample requests, and orders.

To attribute real revenue to physical touchpoint engagement, treat the scan as the start of a traceable journey with multi-touch attribution. Add parameters to identify the asset and channel, tag the account when possible, and measure the actions that follow. Over time, you will see which materials support conversions, which products trigger the most interest, and which accounts warrant personal outreach.

  • Monitor key scan metrics: Track scan volumes, locations, devices, and time of day. Look for patterns such as spikes during events, high engagement from certain regions, or repeat scans from specific accounts.
  • Map buyer journeys: Connect scans to subsequent actions such as viewing pricing, watching training videos, or submitting reorders. Identify bottlenecks where interest stalls, then refine the destination or add a clearer call to action.
  • Integrate with CRM and automation: Sync scan data to HubSpot or Salesforce to enrich contacts and accounts. Trigger workflows such as notifying reps, adding contacts to nurture sequences, or updating lead scores.
  • Attribute conversions to scans: Tie coupon use, sample requests, and purchase orders back to the original code. This makes it possible to compare the true return of different print assets, packaging placements, and trade show campaigns with better revenue attribution.
  • Benchmark and report: Establish baseline metrics such as scan-to-form completion, scan-to-order conversion, and average time to reorder after a scan. Use these benchmarks to guide continuous optimization.

Sona QR captures detailed scan data, while Sona extends analysis with identity resolution and multi-touch attribution. Together, they help teams see how QR engagement contributes to pipeline and revenue, unify fragmented touchpoints across buying stages, and optimize spend toward the channels and assets that work best.

Tips to Expand QR Success in Wholesale Pet Supply Companies

Underutilized QR strategies usually stem from inconsistent tracking, lack of campaign differentiation, or weak calls to action. To get the most from your investment, focus on clarity, measurement, and automation that keeps the journey moving after each scan. Because retail environments are busy and staff are often multitasking, the benefit must be obvious and the action easy.

Pick a small set of high-value placements first, then expand based on measurable results. For example, start with trade show materials and invoices to prove quick wins, then roll out to packaging, shelf labels, and co-op displays. Keep testing shorter copy, clearer benefits, and faster destinations.

  • Create unique, dynamic codes per asset: Use distinct, editable codes for each SKU, catalog page, event, and mailer. This prevents attribution blind spots and reveals which products and materials drive action.
  • Add UTM parameters to every destination: Tag traffic by source, medium, and campaign so analytics can distinguish between packaging scans, trade show scans, and direct mail scans. Cleaner data leads to better decisions.
  • Automate post-scan workflows: Trigger email sequences, SMS follow-ups, or rep alerts based on scan context. For example, a scan on an invoice can push a reorder reminder and notify the account manager if it is from a key account.
  • Educate staff and partners: Train sales reps and retail partners to highlight QR benefits. Provide mini scripts and signage templates so they can confidently promote scanning in conversations and at the shelf.

Creative deployments often produce outsized results. For instance, add reorder QR codes to master case boxes so stock room staff can replenish without searching for contacts, or include QR-enabled shelf-edge tags that link to a 30-second product education video for new hires.

Final Thoughts

For wholesale pet supply companies, QR codes have become a strategic lever for closing visibility gaps across catalogs, packaging, and events. By transforming every physical asset into a digital gateway, suppliers enable continuous education, seamless ordering, and measurable engagement that ties directly to pipeline and revenue. This is especially valuable in a low-margin market where wasted spend and missed signals can quickly erode growth.

Here is what QR codes deliver when executed well in this vertical:

  • Instant engagement: Turn brochures, displays, cartons, and invoices into entry points for live pricing, training, and reorders.
  • A connected journey: Move buyers from awareness to conversion through consistent, trackable experiences that match context and intent.
  • Actionable data: Capture scan behavior, attribute outcomes, and automate follow-up so no intent signal is lost.

Adopting a modern platform such as Sona QR makes it easier to create, manage, and track dynamic codes at scale. With integrated analytics and CRM sync, you can see which assets work, which accounts are warming up, and where to invest next. By uniting offline and online journeys, wholesale pet supply leaders can educate more effectively, convert faster, and build loyalty that compounds over time. Start creating QR codes for free.

Conclusion

QR codes have transformed wholesale pet supply companies from static product catalogs into dynamic, interactive customer education platforms. Whether it’s enhancing product knowledge, simplifying access to care instructions, or showcasing exclusive promotions, QR codes empower businesses to deliver timely, relevant information that drives smarter purchasing decisions and builds lasting trust. Imagine giving your customers instant access to detailed product benefits, nutrition guides, or training tips right at the shelf—turning every scan into an opportunity to educate and convert.

With Sona QR, wholesale pet supply companies can create dynamic, trackable QR codes in seconds, update content instantly without reprinting, and measure which educational materials truly engage customers. Connect every scan to sales data and optimize your campaigns for maximum impact and revenue. Start for free with Sona QR today and transform how you educate customers—one scan at a time.

FAQ

What are the top wholesale pet supply companies in the industry?

The article does not specify particular companies but focuses on how wholesale pet supply companies use QR codes to improve engagement and sales.

How do I choose a reliable wholesale pet supply company?

Choosing a reliable wholesale pet supply company involves looking for suppliers that use modern tools like dynamic QR codes to provide real-time, accurate product information, streamline orders, and offer measurable engagement.

What products do wholesale pet supply companies typically offer?

Wholesale pet supply companies typically offer a range of pet products including bulk pet supplies, packaging with care guides, training materials, and promotional items tailored for retailers.

How can I get in touch with wholesale pet supply companies for business?

You can connect with wholesale pet supply companies through QR codes on packaging, catalogs, invoices, or trade show materials that link to contact details, order forms, or support portals.

What are the benefits of buying pet supplies in bulk from wholesale companies?

Buying in bulk from wholesale companies provides benefits such as access to live pricing, easier reordering, updated product education, cost savings from reduced print materials, and improved order accuracy through digital tools.

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What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter
Josh Carter
Director of Demand Generation, Pavilion

"The Sona Revenue Growth Platform has been instrumental in the growth of Collective.  The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar
Co-founder and CEO, Collective

"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman
Founder and CEO, Textline

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