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QR Codes for The hotel Industry

Elevate Guest Experience and Operational Efficiency

Revolutionize hospitality service by integrating Sona QR codes throughout your property. From lobby displays to room amenities, Sona QR codes create frictionless check-ins, enhance guest satisfaction, and boost ancillary revenue.

Hotel

Streamline the Guest Journey

Make it effortless for guests to access room information, browse amenities, and request services with a simple scan. Sona QR codes on room keys, in-room materials, and public areas provide instant access to dining menus, spa bookings, and local recommendations.

Create QR Code

Optimize Service Delivery

Improve operational efficiency by enabling digital service requests, contactless payments, and real-time feedback collection. Reduce wait times and enhance guest comfort through seamless digital interactions.

Create QR Code

Maximize Marketing Impact and Guest Insights

Integrate Sona QR codes into your promotional campaigns—travel websites, conference materials, and loyalty programs—to capture valuable data, track engagement, and refine offerings based on guest behavior. Transform every touchpoint into a personalized service opportunity.

Create QR Code

Key Features

Branded QR Codes

Maximize your brand's impact.
Add your logo, colors, and custom designs to match your brand. Ensure a cohesive look across all touchpoints and print materials with artist-designed, white-labeled codes.

Dynamic Codes & Destinations

Drive location-based connections.
Deliver location-specific content—like product details, promotions, or service offers—when customers scan a QR code on-site or at events, providing a relevant and personalized experience.

CRM Collection

Turn scans into sales.
Connect QR code scans, forms, and landing pages to your CRM to capture leads, track interactions, and turn moments like store visits or product demonstrations into real business opportunities.

FAQs about QR codes in the hotel industry

Where should hotels place QR codes for maximum guest engagement?

Hotels should strategically place QR codes at high-traffic touchpoints including the front desk (for check-in/checkout), room keys, in-room directories, elevator areas, and lobby displays. For optimal scanning, codes should be at least 2-3 inches wide in public areas and 1-2 inches on printed materials, always with clear instructions on what guests will access when scanning.

How can QR codes improve the hotel check-in process?

QR codes significantly streamline hotel check-ins by allowing guests to complete registration forms, verify ID, and access room keys digitally before arrival. With Sona QR codes, guests scan once to begin a fully digital check-in, bypassing front desk lines, accessing room assignments and digital keys, and receiving property information—creating a frictionless arrival experience while reducing staff workload.

What hotel amenities can be accessed through QR codes?

Sona QR codes can connect guests to virtually all hotel services including restaurant reservations, room service ordering, spa bookings, concierge assistance, and housekeeping requests. Guests can also access Wi-Fi instantly, view gym hours and classes, request extra amenities, control in-room features, and discover local attractions—all through simple scans rather than phone calls or front desk visits.

How do QR codes help hotels collect guest feedback?

QR codes create efficient feedback channels by linking directly to customized surveys that guests can complete during or after their stay. Hotels can place codes in rooms, at checkout points, or in follow-up emails to gather real-time insights about specific services, identify areas for improvement, and respond to concerns before negative reviews appear online.

What metrics can hotels track through QR code analytics?

Sona QR codes provide hotels with comprehensive analytics including scan frequency by location, peak usage times, most requested services, and guest satisfaction metrics. Hotels can measure which amenities generate the most interest, analyze traffic patterns throughout the property, and identify opportunities to upsell services based on guest engagement patterns.

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