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QR Codes for The Travel & Hospitality Industry

Revolutionizing Travel & Hospitality

Enhancing convenience, personalization, and customer loyalty, the travel and hospitality industry thrives on seamless experiences, and Sona QR Codes provide an innovative way to enhance customer convenience, streamline operations, and foster brand loyalty. From booking confirmations to in-destination experiences, QR codes create a frictionless journey for travelers.

Travel & Hospitality

Simplify Booking and Check-in Processes

Enable guests and travelers to book accommodations, flights, and tours effortlessly by scanning a QR code. Hotels, airlines, and travel agencies can provide contactless check-ins, digital boarding passes, and self-service kiosks for a hassle-free experience.

Create QR Code

Drive Personalized Guest Experiences and Engagement

Personalization is key to customer satisfaction in hospitality. Sona QR Codes can connect guests to tailored recommendations, loyalty programs, and exclusive offers. Whether scanning a menu for room service or accessing travel guides, QR codes make every interaction seamless and personalized.

Create QR Code

Boost Marketing ROI and Customer Retention

Leverage Sona QR Codes to capture first-party data from tourists and travelers, allowing businesses to refine their marketing strategies. Promote special deals, collect guest feedback, and encourage social media sharing through QR-powered campaigns—turning every traveler into a brand ambassador.

Create QR Code

Key Features

Branded QR Codes

Maximize your brand's impact.
Add your logo, colors, and custom designs to match your brand. Ensure a cohesive look across all touchpoints and print materials with artist-designed, white-labeled codes.

Dynamic Codes & Destinations

Drive location-based connections.
Deliver location-specific content—like product details, promotions, or service offers—when customers scan a QR code on-site or at events, providing a relevant and personalized experience.

CRM Collection

Turn scans into sales.
Connect QR code scans, forms, and landing pages to your CRM to capture leads, track interactions, and turn moments like store visits or product demonstrations into real business opportunities.

FAQs about QR codes in the travel & hospitality industry

How are QR codes used in hotels and resorts?

Hotels and resorts use QR codes to enhance guest convenience and reduce physical contact. Guests can scan codes to check in, order room service, view amenities, access Wi-Fi credentials, or explore local guides—all from their own devices.

Can QR codes improve the travel booking experience?

Absolutely. Travel agencies, airlines, and tour operators use QR codes to simplify bookings. Scanning a code can lead travelers directly to booking forms, e-tickets, boarding passes, or travel itineraries—making the process fast and hassle-free.

How do QR codes personalize guest experiences?

QR codes can link guests to tailored content like personalized welcome messages, curated activity suggestions, loyalty programs, and exclusive in-destination offers. It’s a smart way to surprise and delight customers throughout their stay.

Are QR codes useful in airports and transit hubs?

Yes. Airports and transit providers use QR codes for contactless check-ins, gate directions, baggage tracking, and boarding. Travelers can scan to access digital boarding passes, monitor flight status, or get real-time updates—all while staying on the move.

How can QR codes help travel businesses collect feedback or reviews?

With QR codes, hotels and tour companies can quickly prompt guests to leave reviews or answer satisfaction surveys. This real-time feedback helps businesses improve their services and boost their online presence.

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